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ToolResume Reviews 630

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the platform to be user-friendly and efficient, making tasks like creating CVs and cover letters straightforward and quick. People appreciated the ease of use and the ability to customize documents, saving them time in the process. However, some people were dissatisfied with the payment and subscription model. Many customers reported being charged for monthly subscriptions they did not intend to sign up for, often after an initial low-cost payment. Reviewers frequently mentioned issues with unexpected recurring charges, difficulty canceling subscriptions, and a lack of clear communication regarding the recurring fees.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the quick and professional results, and the... See more

Payment

Customers consistently express dissatisfaction with payment processes. Many reviewers report unexpected... See more

Price

Consumers consistently express strong dissatisfaction with the pricing structure. Many reviewers report being... See more

Subscription

Users describe negative interactions with subscription services, often citing unexpected monthly charges of... See more

Service

Reviewers mention ambiguous feedback about service. Some customers found the service helpful for updating CVs... See more

Based on these reviews

Rated 3 out of 5 stars

I had to give a review before I got my letter, which I paid for in advance as well. I would rather see the end result before being expected to give a review.

Company replied


Company details

  1. Software Company

About ToolResume

Written by the company

ToolResume is an online platform designed to help job seekers create professional CVs and cover letters while organizing their job search more efficiently.

Our goal is to make the application process simpler, faster, and more accessible. With a range of customizable CV and cover letter templates, combined with AI-assisted guidance, users can quickly create clear and professional application documents tailored to their experience and career goals.

ToolResume also provides practical tools to help users stay organized during their job search. From a single dashboard, users can manage their documents, track job applications, and keep an overview of their opportunities in one place.

The platform is built to be intuitive and easy to use, allowing users to focus on presenting their skills and experience effectively without unnecessary complexity.

Whether you are entering the job market, looking for a new opportunity, or improving your professional profile, ToolResume aims to support you throughout the process by providing structured tools designed to make job searching more manageable and efficient.

Our mission is to help individuals move forward in their professional journey with greater clarity, confidence, and organization.


Contact info

3.6

Average

TrustScore 3.5 out of 5

630 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Good

Good tool for building a CV if you dont know where to start.

February 14, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Albert Bartley,

Thank you for your feedback!

We’re glad to hear that you found the tool helpful, especially when starting from scratch. Guiding users step by step is exactly what we aim to do.

If you have any suggestions to improve the experience further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Templates are good and professional…

Templates are good and professional looking. Recruiters will appreciate this format.

January 22, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Diego Higgins,

Thank you for your feedback!

We’re glad to hear that you find our templates professional and well-suited for recruiters. Creating formats that make a strong and clear impression is exactly what we aim for.

If you have any suggestions to further improve the experience, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Helped me structure my experience much…

Helped me structure my experience much better. The CV looks way cleaner now.

February 11, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Hung Nguyen,

Thank you for your feedback!

We’re really glad to hear that the platform helped you structure your experience more effectively and improve the overall clarity of your CV. A clean and well-organised CV can make a big difference, so it’s great to know it’s working for you.

If you have any suggestions to enhance the experience even further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Created both CV and cover letter in one…

Created both CV and cover letter in one evening. Saved me a lot of time.

March 17, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello David Snowden,

Thank you for your feedback!

We’re delighted to hear that you were able to create both your CV and cover letter in one evening. Saving you time and simplifying the process is exactly what we aim to do.

If you have any suggestions to further improve your experience, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Very smooth experience.

March 17, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Virginie Gauthier,

Thank you for your feedback!

We’re glad to hear that you had a smooth experience using our platform. Providing a simple and seamless journey is one of our top priorities.

If you have any suggestions to make the experience even better, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

Toolresume answered me on trustpilot…

Toolresume answered me on trustpilot and I tried to reply to the email address they are indicating: it simply does not work, email contact*toolresume.com (doesn't accept @ here) seems not to exist.
Is this the next fraud on trust pilot?

So I am asking toolresume to please refund asap my money: 4X 34,99€ = TOTAL 139,96€.

March 17, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Hugo Vergara,

Thank you for your message. We are sorry to hear about your experience and understand your concern regarding the email contact.

We would like to clarify that there was indeed an error in the email address previously communicated, which may explain why your message could not be delivered. We apologise for any confusion this may have caused.

Our support team is available at the following address: support@toolresume.com

We invite you to contact us directly there so we can review your situation in detail.

Regarding your request, we understand your concern about the charges mentioned. Each situation is carefully reviewed by our team, and we will do our best to provide you with a clear and appropriate response as quickly as possible.

Thank you for your patience and understanding.

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Pretty good service for people looking…

Pretty good service for people looking for work quickly.

March 3, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Hu Jg,

Thank you for your feedback!

We’re glad to hear that you found the service helpful, especially for quickly supporting your job search. Making the process faster and easier for users is exactly what we aim for.

If you have any suggestions for improvement, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

I like that the platform gives…

I like that the platform gives suggestions for each section

March 16, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Margaret Thomas,

Thank you for your message!

If you need any assistance or would like to get in touch with our support team, you can contact us at: support@toolresume.com

We remain available to help you with any questions or requests.

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Good experience

Good experience. Took a bit of time to explore all options but once you understand it it's very easy.

November 12, 2025
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Alexander Faubus,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a good experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

The dashboard where you manage…

The dashboard where you manage applications is actually very useful. Keeps everything organised.

February 19, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello George H. Richardson,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

I liked the fact you can import an old…

I liked the fact you can import an old CV and improve it. Makes the process much faster.

February 26, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Tiffany C. Velasquez,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Nice tool overall

Nice tool overall. Writing suggestions are helpful if English is not your first language.

March 14, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Cheryl C Edward,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Simple but effective resume builder

Simple but effective resume builder. I didn't expect much but it works well.

March 7, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Damian Quilow,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Good platform for job seekers

Good platform for job seekers. The layout suggestions helped me make my CV clearer.

March 2, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Stéphane Desnoyers,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

ood experience overall

ood experience overall. It guides you step by step so you don't forget important sections like skills or objectives.

March 11, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Vincent Cutier,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Good experience overall

Good experience overall. It guides you step by step so you dont forget important sections like skills or objectives.

March 12, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Dorothee Guiltierrez,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Easy to use and quick

Easy to use and quick

March 12, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Debbie Hawkeswood,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Very good tool for creating a CV…

Very good tool for creating a CV quickly. I needed to update my resume after a few years and Tool resume made it super simple. Templates look professional and the suggestions were helpful.

February 25, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Fletcher R. Vance,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

I created my CV and cover letter in the…

I created my CV and cover letter in the same place which saved a lot of time. Everything is organized in the dashboard.

March 5, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Briony Orchard,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Very good

Very easy x……

March 12, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Gav Groom,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

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