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ToolResume Reviews 630

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the platform to be user-friendly and efficient, making tasks like creating CVs and cover letters straightforward and quick. People appreciated the ease of use and the ability to customize documents, saving them time in the process. However, some people were dissatisfied with the payment and subscription model. Many customers reported being charged for monthly subscriptions they did not intend to sign up for, often after an initial low-cost payment. Reviewers frequently mentioned issues with unexpected recurring charges, difficulty canceling subscriptions, and a lack of clear communication regarding the recurring fees.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the quick and professional results, and the... See more

Payment

Customers consistently express dissatisfaction with payment processes. Many reviewers report unexpected... See more

Price

Consumers consistently express strong dissatisfaction with the pricing structure. Many reviewers report being... See more

Subscription

Users describe negative interactions with subscription services, often citing unexpected monthly charges of... See more

Service

Reviewers mention ambiguous feedback about service. Some customers found the service helpful for updating CVs... See more

Based on these reviews

Rated 3 out of 5 stars

I had to give a review before I got my letter, which I paid for in advance as well. I would rather see the end result before being expected to give a review.

Company replied


Company details

  1. Software Company

About ToolResume

Written by the company

ToolResume is an online platform designed to help job seekers create professional CVs and cover letters while organizing their job search more efficiently.

Our goal is to make the application process simpler, faster, and more accessible. With a range of customizable CV and cover letter templates, combined with AI-assisted guidance, users can quickly create clear and professional application documents tailored to their experience and career goals.

ToolResume also provides practical tools to help users stay organized during their job search. From a single dashboard, users can manage their documents, track job applications, and keep an overview of their opportunities in one place.

The platform is built to be intuitive and easy to use, allowing users to focus on presenting their skills and experience effectively without unnecessary complexity.

Whether you are entering the job market, looking for a new opportunity, or improving your professional profile, ToolResume aims to support you throughout the process by providing structured tools designed to make job searching more manageable and efficient.

Our mission is to help individuals move forward in their professional journey with greater clarity, confidence, and organization.


Contact info

3.6

Average

TrustScore 3.5 out of 5

630 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Honestly surprised how easy it was

Honestly surprised how easy it was. The AI suggestions helped me rewrite some old job descriptions and the final CV looks much better than before.

March 11, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Tyrelle Pannu,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Nice platform if you want a clean and…

Nice platform if you want a clean and modern CV. Interface is simple and the templates are good for UK applications.

March 10, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Theresa Feyson,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Pretty good CV builder

Pretty good CV builder. I like that you can edit everything and customize sections easily. Took me around 20 minutes to finish my CV.

March 11, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Jilliann Borchelt,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

SCAM ALERT!!

SCAM ALERT!!! DO NOT USE ON WEBSITE SAYS 90p but took out £70 from two different accounts (same company) a week later. FRAUD!!!!!!

No where on the website it says it’s a subscription!

March 10, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Emi M,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. Our goal is to provide a simple and efficient platform that helps users achieve their professional objectives.

Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly displayed on our website and during the registration process.

We understand that a misunderstanding may have occurred and sincerely apologize for any confusion. Please note that our service is non-binding, and you can cancel your subscription at any time directly from your customer account.

If you have any questions or would like assistance, our team remains available by email at: support@toolresume.com


Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Easy and simple to use

Easy and simple to use

March 10, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello ewa redosz,

Thank you for your positive review. We're glad to hear that you found our service easy to use and that it helped you achieve what you were aiming for. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 4 out of 5 stars

It was very good

It was very good

March 6, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Kairon Badhan,

Thank you for your positive review. We're glad to hear that you found our service easy to use and that it helped you achieve what you were aiming for. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

This is a scam

This is a scam. This site is the English version of Cvottimo who has a 1.1 star trust pilot score.

Many of the negative reviews meant for toolresume are listed under cvottimo as that is who bills you.

You will be billed high amounts without your knowledge.

Avoid at all costs.

December 17, 2025
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Jack,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. Our goal is to provide a simple and efficient platform that helps users achieve their professional objectives.

Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly displayed on our website and during the registration process.

We understand that a misunderstanding may have occurred and sincerely apologize for any confusion. Please note that our service is non-binding, and you can cancel your subscription at any time directly from your customer account.

If you have any questions or would like assistance, our team remains available by email at:
support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

No cover letter received?

March 1, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Lauren Bradley,

Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive your cover letter as expected. Our goal is to provide a simple and efficient platform to help users create and access their professional documents easily.

It is possible that a technical issue or misunderstanding occurred during the process. We would be happy to look into your situation and assist you further.

For any questions or assistance, please contact us by email at: support@toolresume.com so our team can review your case and help resolve the issue.

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

cover letter wasnt great the format was…

cover letter wasnt great the format was also off so it couldnt be copied into another doc defeated the entire purpose

February 25, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Yimika Amal,

Thank you for taking the time to share your feedback. We are sorry to hear that the cover letter did not meet your expectations and that you experienced formatting issues when trying to copy it into another document.

Our goal is to provide a simple and efficient platform to help users create professional documents easily, and we regret that this was not your experience. Your feedback is important to us and helps us improve the quality of our tools.

If you would like assistance or if you experienced a technical issue, please feel free to contact our support team at: support@toolresume.com
so we can review your situation and help you further.

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Easy to use

Easy to use and achieve what I was aiming for.

February 23, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Rebecca Eaglen,

Thank you for your positive review. We're glad to hear that you found our service easy to use and that it helped you achieve what you were aiming for. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 4 out of 5 stars

It was easy and quick to do

February 19, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Char,

Thank you for your positive review. We're glad to hear that you found our service easy and quick to use. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

All straightforward to use

All straightforward to use, hopefully an all worthwhile service.

February 15, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello James,

Thank you for your positive review. We're glad to hear that you found our service straightforward to use. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

One off reasonable payment for cover…

One off reasonable payment for cover letter turned into an unathorised monthly extremely high rip off. Avoid them.

February 11, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello ZP,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.

Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.

We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

I have been trying to cancel and for…

I have been trying to cancel and for some reasons they take my payment but don't cancel my subscription. Very frustrating can you cancel my account please 🙏

February 1, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello GL,

Thank you for taking the time to share your feedback. We are sorry to hear about the difficulties you experienced while trying to cancel your subscription, and we understand how frustrating this situation can be.

Please note that our service is non-binding, and subscriptions can be canceled at any time directly from your customer account. However, we would be happy to review your situation and assist you with this request.

To help us resolve this as quickly as possible, please contact our support team at: support@toolresume.com
so we can look into your account and assist you further.

Best regards,
The ToolResume Team

Rated 4 out of 5 stars

It was easy to use

It was easy to use

February 7, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Mrs W,

Thank you for your positive review. We're glad to hear that you found our service easy to use. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Easy and very simple

Easy and very simple! Great experience!

February 2, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Kayla Wheatley,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

Paid £1.90 for a cover letter

Paid £1.90 for a cover letter. I've now noticed they have been billing me for a subscription which I cancelled immediately. This has been reported as fraud. I've had a hell of a lot going on and have only just noticed.

It wasn't a misunderstanding. I cancelled it and I proved this to my bank so I won the dispute.

Do Not use this scam company.

January 30, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Ruby,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.

We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.

If you would like us to review your situation, please feel free to contact our support team so we can assist you further.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

Absolute scam

Absolute scam
Offers 7 day period for £1.90
NO MENTION OF A £34.99 charge their after and no email communication for this either.

January 30, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Melissa Reilly,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.

Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.

We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

The covering letter was rubbish

January 28, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello RMW,

Thank you for taking the time to share your feedback. We are sorry to hear that the cover letter did not meet your expectations. Our goal is to provide a simple and efficient platform to help users create professional documents.

Your feedback is important to us and helps us improve our tools and services. If you would like assistance or experienced any issue while creating your document, our team would be happy to review your situation and help you further.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Really helpful

Really helpful

January 28, 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Lucy Lewis,

Thank you for your positive review. We're glad to hear that you found our service really helpful. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at: support@toolresume.com

Best regards,
The ToolResume Team

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