I ordered a paint spray gun instead I received a needle kit for the spray gun due to a part number mixup in their system. I received an email requesting me to drive and drop off the wrong item at a Fe... See more
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See what reviewers are saying
The range of goods is quite extensive and you can certainly use some of the offers, but.. Inquiries go unanswered. The information on the articles is level and incomplete. Instead, people keep point... See more
Read the reviews, don't be fooled by the appearance of the website. Received a defective item, the process to return is a running joke. 1) Submitted a ticket, with the photos 2) Called to follow... See more
TERRIBLE! TRICKY VENDOR HERE! Price looks GOOD! Shipping = $0.00! Now take the time to fill in all your details info with CC # ... and voila, order placed, but WAIT ... an extra $50. shipping was adde... See more
My first order with ToolsID...
My first order with ToolsID I was nervous because the price of my item was so low. It turned out it wasn't made in the USA, so when I went to cancel the order, ToolsID apologized for the misunderstanding and offered a discount if I kept the order, which I did. So glad I did, it's a great product!
April 12, 2019
Unprompted review
Very helpful customer service and…
Very helpful customer service and friendly answering all my questions
April 11, 2019
Unprompted review
Great assortment and website
Great assortment and website, but shipping costs were sort of high and quite a few items were out of stock. Some of the items had plenty of pictures, descriptions, and reviews to help me make an informed decision, but quite a few other items had scant details so I wasn't confident to purchase - especially considering the shipping/return shipping costs.
April 11, 2019
Unprompted review
Buyers Beware, Shop elseware such as Summit, Jegs, Etc.These people need a lesson in Customer Service
Ordered a product that was received damage , mind you this item was almost 100lbs. Packaging was useless after opening and this is the response I get after submitting photos and proof of damage. Time to start shopping at a more reputable company,
"We are sorry for the xxxxxxxxxxxxxx Regretfully, we are not able to proceed with the Damage Claim for the order, since you do not have the package received according to our policy.
But still, we would offer you to get our $25.00 Gift Certificate, which can redeem the price for the next purchase and can be applied to any brand on our listing. Also, it does not have any expiration date. Please confirm that.
If you have any additional questions, please feel free to reach out to us.
Thank you for your cooperation with TOOLSiD!
Sincerely,
April 7, 2019
Unprompted review
Shady
would never buy from them again.They will charge your card get you a tracking number then for one week it just sat in the label made status on UPS site. Called like 3 times got the same story every time (like she was reading from a script) it was like ups not updating the site. After a week I said I want my money back she said cant do that after a shipping label as done been created. Very shady watch out
February 7, 2019
Unprompted review
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