Toople.com Reviews 

Great customer service
I felt I was listened too.
Brilliant staff and fantastic product range
Just what a small business needs these days

Best customer service! Very knowledgable and always down to earth. Thank you Toople!

Been with ripple for over 6 weeks. Can't say I've had any problems with them. Cheap and affordable. I would definitely recommend

Topple is agents the sale other company
Broadbands and telephone line . One of
The worst broadband supplier TalkTalk I never want their broadband bad experience
I tried topple come from BT . When I checked
Broadband speeds the show has TalkTalk
I called the toople customer service asked him . They say this is TalkTalk.
Don’t trusts this company.

good and kind costumer care really understanding and always happy to help every way there can even when I was late with first bill could update there phone service as company not open weekends and when I tryed to ring about my bill I couldn’t get hold of anyone due to fact office where shut but didn’t statue that on the phone had to email and wait for someone to ring me but apart from that really gud so far

Its great, i am satisfied!

I have nothing to say about this company, other than the fact that I have never been able to access their service, but they still took my money, which I want repaid with utmost haste! Sort it out you incompetent idiotic thieving sods!

I think it's one of the best broadband I've had I'm very happy with them I've not had no problems what so ever I would recommend them also the price is great and affordable.

Great company, easy to deal with, good service and good pricing

Despite a few issues. The customer experience Manager David worked tirelessly to help me to sort these out. Great customer service.

I signed with Toople 3 weeks ago and received lots of emails suggesting things were underway to transfer from my existing suppler.

4 days (including a weekend) before the transfer was due to complete I received an email to say the new router should have arrived and that I should contact Toople if this was not the case.

This wasn't the case so I sent an email as suggested. On the planned transfer day I had still heard nothing so I sent another email and called them to say I still had not received the new router.

When I called and was transferred around several different departments while trying to be connected to 'provisioning' and after the 3rd failed transfer I asked to leave my name a number for someone to call me back.

Two days later, now 2 days after the planned transfer date, still no router and no call back so I tried calling again. When I eventually got through to someone who said he could help, I was told "your order is on hold pending a call from sales to confirm your order details".

The bottom line is that NOTHING had been done so I cancelled my order and have now gone elsewhere.

Toople are a waste of time.

Have to say the worse company I have ever dealt with. One messup after another with this company. From day one first thing was phone engineer came out and was not instructed to do multi lines. Then the engineer came out again but multi lines was not the correct package. After stating many times I dont want VOIP phones Oliver convinced me the Coip phones will be the best package for me. Since having the Voip phones they have been nothing but trouble for my business. The first day I got them they were not programmed properly. I called Toople "customer service" and spoke to Abdul who said I need to send the phones back. Luckily I had a client who was technical and took over and said they are internet phones. Issue solved after being fobbed off.
After this I managed to speak to David. Promises the world but delivers minimum. Even gave his mobile phone number which is hardly answered. Its been a month since we have gone through the issues and hardly any of them fixed. They owed me money and I got a bill off them for £254 which straight away I fedback to David and today they have taken this out of my account. Please do yourself a favour and keep away from this company. Its worth paying alittle more for customer service

All very good so far. The customer service from BT was shocking so I switched to toople and I now I feel like my custom is important.
Well done toople

Had topple now for 6 weeks they have sent out four engineers and still they can't sort out my internet can't connect,, plus we had three sim cards from them witch was all capped so no nasty bills. We had trouble from day one also with the sims topple are saying they are in with 02,, witch it clearly says on the sims,, we have been in contact with 02 on a few times and tonight they rang back again saying they never heard off topple and investigation why they are saying they are,,after 6 weeks we just had a bill.for £289, pound being charged for items we don't use.... It be nice to hear if any one else has sims with topple because they clearly are saying they are in with different network providers and they are not worse company ever well I don't think you can call them a company maybe some one who sits in a room a rip people off it says put order number to help we can't even get on are account oh plus 02 said are sim numbers don't exist with 02

Very disappointed that our phone lines and internet has been down. We have been onto them on numerous occasions and still no joy, I don't think they know what they are doing. A business cannot run for three days without internet and without phones!

After getting a quotation to move my phone line and get Fibre Internet with Toople I decided to take the plunge and leave XLN who I have been with for 8 years and who continually upped their prices at every opportunity.

Toople took over the line and installed Fibre broadband on the agreed date. The fibre broadband is running at full steam and the wi-fi from their router is excellent.

There was a little bit of a teething problem getting the call divert service to work, but this was soon sorted out by the original Sales rep Lee Stott who went the extra mile to get everything sorted for me very quickly with just a couple of emails.

To have been able to get in touch with the sales rep who sold me the service, and for him the get everything sorted out for me was really impressive. He is an absolute credit to the company.

I have been impressed with everything so far. From the way Lee explained everything to me at my first enquiry; to getting the date arranged and the fibre installed. I never expected such personal service from a telecoms company but Toople have really impressed me so far and I have no hesitation in recommending them.

Nightmare! Ordered a new telephone line with broadband ten days ago, promised information that never came. Trying to call wastes hours as nobody answers! After multiple emails and calls on our part we have cancelled our order - no surprise that nobody even bothered to contact us and this evening we received an email confirmation for our direct debit set up - avoid at all costs!!