Toople.com Reviews 

Excellent performance and worth the monthly payments

poor customer service, wrong bills, even pass my details to debit collet agencey but when I called them (wasting 1 hour before conencting with the customer service) i was told it was an error.

It good not cur off.if told my pal

Never had any problems with my Internet the staff are lovely they explain everything and if you have any problems there happy to help you and get the issues sorted ASAP

I am using toople net is good ¬ trouble.

I have been waiting for about 2 months for them to connect my broadband they came and connected the line however it was the wrong one so I have no broardband and they are still trying to charge me for the service.

We have sent three letters of complaint to Topple, explaining that our internet is too slow. I have used sites to check the download speed and it at an unacceptable level even just for very light usage. We have had no reply to all three emails, we get an automated reply to say they will answer within so many days and they do not. This has been going on for three months and we now need to investigate how to end the contract. Considering this is a business internet, it is extremely disappointing. Yes tried to ring and we were cut off. They were extremely efficient when I was taking up the contract, answered immediately. A truly dire after sales service.

On time on price true to word excellent service

My internet is very slow and keeps losing signal 27 pound a month for rubbish

Great service

First bill was more than double monthly price! Not impressed 😑 update! I've now been refunded 10 pound so now I'm a happy bunny!

Waiting for internet since July still not got it

works best in living room.. Have problem upstairs loose reception

A customer of mine is with topple I had to try to gain access to his router in order to change some settings for CCTV viewing topple change the default password and don’t provide what it is after spending a whole hour on hold waiting for someone to pick up the phone (for the first time ) I finally gave up and signed the customer up with someone else. It said I was 3rd in queue when I started the call then no other update for the entire time. After hearing the customers other complaints about them I would recommend anyone to steer clear of this company that claims to be the fastest growing telecom company in the uk

So got hold of someone from Toople who was very helpful actually listened to what I needed done good customer service from him done what I needed done and more so Toople aren’t that bad after all just need to give them a chance xx

Charged for 2 lines, calls and broadband, where only 1 line provided. Said 'error' but never corrected, even got a Debt Collector to chase us when they did not provide the service. CHECK YOUR BILLS - not recommend at all - it was a good job I noticed, as lots may not, so be warned