Tooth Club  Reviews 

1,472
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely friendly and welcoming team, noting that dentists and receptionists consistently make them feel completely at ease during appointments. Many people are absolutely thrilled with their new smiles, praising the efficient service and professional guidance they receive throughout the entire dental process. However, some customers also noted frustrations regarding unexpected extra charges and inconsistent information provided by staff members during initial consultations. A few reviewers experienced unhelpful customer service, difficult appointment scheduling, or unexpected issues with treatment execution that left them deeply disappointed.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as warm, welcoming, and... See more

Service

Consumers find service to be ambiguous, reflecting a sharp contrast in patient experiences. While some... See more

Product

People report ambiguous experiences with product, reflecting a wide range of vastly different consumer... See more

Customer service

Users describe ambiguous interactions with customer_service, as opinions are sharply divided regarding staff... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting professional, kind, and thorough care... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve just had my composite bonding done at Tooth Club Sutton and I couldn’t be happier! Juanita, the manager who did my consultation, was incredibly welcoming and informative. All the girls at... See more

Company replied

Rated 5 out of 5 stars

IRecently had 3 damaged teeth repaired, and a course of whitening at the Sutton Coldfield branch. I cannot praise them highly enough. Juanita, Riana, Emma and all the other staff are welcoming, friend... See more

Company replied

Rated 5 out of 5 stars

I had a consultation today with Alice for composite bonding and I honestly couldn’t recommend her more. From the moment I walked in, she made me feel completely at ease … she’s so friendly, appr... See more

Company replied

Rated 5 out of 5 stars

I had my composite bonding completed with zahid at the Stratford upon Avon branch . All aspects of my procedure were smoothly done and executed to me transparently .Staff were amazing ,super friendly... See more

Company replied


Company details

  1. Teeth Whitening Service

About Tooth Club

Written by the company

Tooth Club Image
At Tooth Club, we are committed to providing a comprehensive range of modern cosmetic dental treatments, delivered by the best dental professionals available.

From Cosmetic Dentistry, Dental Implants, Composite Bonding and Clear Braces, we provide you whats best for you, and with the best prices.

Our team meticulously prepares personalised treatment plans tailored to each patient by considering their preferences, requirements, and dental history.

We understand the importance of finding a dentist who can meet all your needs, which is why we emphasise professional skills and expertise combined with a friendly, patient-centred approach.

Whether you're looking for routine care or specialised treatments, we have the solutions to ensure your dental health and satisfaction. Your comfort and well-being are our top priorities, and our dedicated team is always ready to offer you the highest standard of care in a welcoming and relaxing environment.

Reach out to our Social Media Team for more information or book a free consultation to start your journey to a healthier smile.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(1,472)

290 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a Free consultation with Amelia…

Had a Free consultation with Amelia from the maidstone branch. She was so helpful and made me feel so at ease with being nervous for my treatment.

February 20, 2026
Unprompted review
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Reply from Tooth Club

Hi Im!

Thank you for your lovely review! We're so pleased to hear that Amelia at our Maidstone clinic made your consultation comfortable and helped ease your nerves about treatment.

Creating a welcoming and reassuring experience for our patients is always our priority.

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Tooth club Stevenage is amazing the…

Tooth club Stevenage is amazing the reception stuff are so helpful and nice and the manager is so nice.

March 3, 2026
Unprompted review
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Reply from Tooth Club

Thank you for your wonderful review, Farzana! We're so glad to hear that our Stevenage team made your visit welcoming and enjoyable.

Providing friendly and helpful care is always our priority, and we’re thrilled you had such a positive experience.

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Had composite bonding love them done by…

Had composite bonding love them done by Dr Kiren

February 28, 2026
Unprompted review
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Reply from Tooth Club

Hi!

Thank you for the 5 star review! We're glad to hear that you love them and that Dr. Kiren did such a good job!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Super Happy!!

I’ve just had my composite bonding done at Tooth Club Sutton and I couldn’t be happier!

Juanita, the manager who did my consultation, was incredibly welcoming and informative. All the girls at the practice are just the same — so friendly and professional. Everyone made me feel comfortable and completely at ease from the moment I walked in.

Joydeep, my dentist, explained the whole procedure clearly and made sure I felt relaxed throughout. I’m absolutely over the moon with my new smile and can’t recommend them enough.

Thank you again! 🤍

February 27, 2026
Unprompted review
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Reply from Tooth Club

Hi Vicki!

Thank you so much for your wonderful review! We're thrilled to hear that your experience at our Sutton clinic was so positive and that Juanita, Joydeep, and the whole team made you feel comfortable and at ease.

It’s fantastic to know you’re over the moon with your new smile! Creating confident, happy smiles while providing friendly and professional care is always our goal, and your feedback means the world to us.

The Tooth Club Team 🦷

Rated 1 out of 5 stars

Ipswich branch cannot be bothered to…

AVOID!!

Ipswich branch cannot be bothered to email me back since 10th February.

I’ve sent several emails to them with no response, they are intent on ignoring me when I have an active finance agreement with them and have not had any information about my treatment, only that I cannot have it.

They are only interested in signing you up, if you have questions or need extra support they will ignore you. Avoid at all costs.

Update 17-03
The card details have been confirmed and cleared up however I have requested my terms and conditions from tooth club and Tabeo several times since 10th February and neither party seems to be able to provide these.
I have gone on my portal and can’t download them from there, the emails I get back are about direct debits instead of the terms and conditions document as requested.

February 10, 2026
Unprompted review
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Reply from Tooth Club

Hi Olivia,

Thank you for your review. We’re sorry to hear about your experience and the frustration this situation has caused.

Your concerns regarding communication, your treatment status, and the finance agreement are important and we would like the opportunity to review this properly for you. As Trustpilot is a public platform, we’re unable to access or discuss patient account details here.

Please contact our Patient Experience team directly at pec@toothclub.co.uk
with your full name and the practice you were dealing with so we can investigate this urgently and provide you with a clear update.

For clarity, finance agreements are managed independently through Tabeo, however we are happy to liaise with them where needed to help resolve matters.

We appreciate you bringing this to our attention and hope to resolve this for you as quickly as possible.

Kind regards,
The Tooth Club Team 🦷

Rated 5 out of 5 stars

I visited the tooth club and was…

I visited the tooth club and was really impressed their customer care was fantastic I had a check up and was given great advice the staff were professional and friendly

February 23, 2026
Unprompted review
Tooth Club  logo

Reply from Tooth Club

Hi Andrew!

Thank you for your lovely review! We're so glad to hear you were impressed with our customer care and that our team made you feel welcome and supported during your check-up.

Providing professional, friendly advice and a positive experience for our patients is always our priority.

The Tooth Club Team 🦷

Rated 1 out of 5 stars

I had a very upsetting experience with birmingham



I had a very upsetting experience with the practice manager. She was rude, standoffish, and extremely confrontational in her approach. I had traveled a very long distance specifically for this appointment, which made the situation even more disappointing.

During my appointment, she raised a payment issue that had already been discussed and pre-approved by multiple other staff members. Instead of handling it calmly or privately, she addressed it in an aggressive and “in your face” manner.

Her behavior was so inappropriate and intimidating that she made me cry in the middle of my appointment. I felt completely humiliated. Out of embarrassment, I tried to act like everything was fine afterward, but that does not excuse how unprofessional the situation was — especially as there were multiple witnesses present.

When I later requested a refund because of how I was treated, she attempted to act as though nothing had happened. The lack of accountability was extremely disappointing.

While I was there, I also noticed that her tone toward other staff members was not pleasant. She spoke to them in a way that came across as harsh and unnecessarily nasty, which only reinforced my concerns about her professionalism and leadership. Overall, her focus seemed heavily centered on money and sales, to the point where I felt she was more concerned about payment than patient care.

What makes this even more disappointing is that my son previously attended this practice under the former manager, who seemed far more caring, kind, and professional. The contrast in management style was very noticeable.

For privacy reasons, I will not be adding my name to this review.

A practice manager should lead with respect, empathy, and discretion — especially when handling sensitive matters like finances. Unfortunately, that was not my experience.

November 4, 2025
Unprompted review
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Reply from Tooth Club

Hi,

We’re very sorry to read about your experience and that you left the practice feeling upset. This is certainly not the standard of care or professionalism we aim to provide at Tooth Club Birmingham.

We take feedback about patient experience and staff conduct extremely seriously. The situation you’ve described is concerning, and we would very much like the opportunity to review what happened with the team involved.

As this is an anonymous review and we’re unable to identify your appointment from the information provided, we kindly ask that you contact our Patient Experience team directly at pec@toothclub.co.uk
so we can investigate this properly. If you are comfortable doing so, please include the date of your visit and any further details that may help us look into the matter.

Thank you for bringing this to our attention.

Kind regards,
The Tooth Club Team 🦷

Rated 1 out of 5 stars

SOUTHEND TOOTH CLUB

SOUTHEND TOOTH CLUB.
I saw toothclub all over instagram December 2024 and was thinking about getting composite bonding done.
Therefore I reached out to them via WhatsApp and they transferred me over to a woman called Dani. I was excited and eager for the treatment. Dani then WhatsApp called me 10 minutes into speaking and did a consultation for my teeth over a video call. I did think this was strange but just went along with it. She said what treatment I need and the costs and basically forced me to sign up before I even visited the actual place. Then I went to go for a consultation face to face and got turned away saying I had it on the video call. And then didn’t have another appointment until February. I went to this appointment and was told it was a free consultation which confused me as they turned me away last time. The dentist then said that I would need add ons and there’s risks of my crown breaking away and needing an implant on top of the bonding. The dentist was nice and said I could go away thinking about it and have the option to cancel. Therefore I did go away and decide it is too much hassle and did not want the risk of having to get an implant in my front tooth. So I messaged Dani cancelling which she ignored so I did it again and she said I could not cancel even though it was less then 14 days from my appointment with the dentist. Finally Dani agreed over the telephone. Yet they still took multiple payments including one coming out today over a year on from the whole situation. Altogether they have taken £400 from me yet I went there once and had no treatment done. Dani has not contacted me since last February after agreeing over the phone. Toothclub is unprofessional and I’d advice anyone to go to another dentist and to look at all the negative reviews before even considering going with them. I have screenshots of payments taken from them and screenshots of me cancelling and being ignored. I’m not happy and want to be refunded!

February 28, 2025
Unprompted review
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Reply from Tooth Club

Hi Alisha,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and the concerns you’ve raised regarding communication and payments.

We would like the opportunity to review this properly for you, including the timeline of your enquiry, consultation, cancellation request and the payments you’ve mentioned. As Trustpilot is a public platform, we’re unable to access or discuss account details here.

Please contact our Patient Experience team at pec@toothclub.co.uk
with your full name and any screenshots or details you referenced so we can investigate this with the team at Tooth Club Southend and review the payments you’ve raised.

Once we receive your email, a member of the team will look into the matter and respond directly.

Kind regards,
The Tooth Club Team 🦷

Rated 5 out of 5 stars

Composite bonding, amazing !!!

I had a full set of composite bonding done today at Loughton by Vimaal Chohan, I am so so happy with how they’ve turned out!! Couldn’t be better. He was thorough with explaining the procedure and made sure I was happy throughout. I couldn’t recommend enough! Thankyou Jodi 😊

February 17, 2026
Unprompted review
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Reply from Tooth Club

Hey Jodi!

Thank you for your fantastic review! We're thrilled to hear that your full set of composite bonding at our Loughton clinic exceeded your expectations.

Vimaal and Jodi will be delighted to hear your kind words. Making sure our patients feel informed, comfortable, and thrilled with their results is always our goal!

The Tooth Club Team 🦷

Rated 1 out of 5 stars

I received a Instagram giveaway well so…

I received a Instagram giveaway well so I thought. Upon having the video consultation with a girl who yes was pleasant and nice, seemed to have absolutely no qualifications in what she was saying. They seem to guess the pricing depending on the client and the £1000 off on the giveaway was not taken off the actual price, they are a con. They think doing a giveaway will increase their sales however we aren't stupid and understand what the company are trying to do. A really unprofessional, unorganised business. I can't comment on my experience about the actual procedure because I declined this but reading ALOT of reviews and videos from others that have, I am so glad I will be going elsewhere. Avoid Avoid Avoid!

February 14, 2026
Unprompted review
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Reply from Tooth Club

Hi Gabbie,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your experience left you with this impression. Our virtual consultations are designed as an initial guidance step so patients can discuss their goals and receive an estimated treatment plan before attending the clinic to see a dentist in person. Any final treatment recommendations and pricing are always confirmed following a clinical assessment with a qualified dentist.

In relation to promotional offers or giveaways, these are always subject to specific terms and are applied where appropriate following a full consultation and treatment plan.

We’re disappointed to hear you felt the process was unclear and appreciate you raising your concerns. If you would like us to review your enquiry and the information you were given, please contact our Patient Experience team at pec@toothclub.co.uk
with your details.

Kind regards,
The Tooth Club Team 🦷

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would! My experience at Tooth Club, Station Rd in Loughton has been terrible. The treatment to fit a crown and subsequent visits for adjustments have completely ruined my teeth. I can no longer chew comfortably, my teeth no longer meet at the front and I have been left with constant pain and discomfort. They have taken no accountability for their incompetence. After promising to help fix the issues, they did nothing but try to wash their hands of me by referring me to hospital who also did nothing. I will be reporting them to the GDC and contacting GCS to try and get a refund in addition to starting a negligence claim for the months of suffering. The team at this practice do not have enough experience and if they believe what they did is OK, they should not be practising. Stay away from this dental practice!!!

April 8, 2025
Unprompted review
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Reply from Tooth Club

Hi Shireen,

We’re very sorry to read that you feel this way about your experience at Tooth Club Loughton. This certainly isn’t the experience we want any of our patients to have.

As the matters you’ve raised relate to clinical treatment and your personal dental records, we’re unable to review or discuss the details on a public platform. We would very much like the opportunity to look into this properly for you.

Please contact our Patient Experience team directly at pec@toothclub.co.uk
with your full name and the practice you attended so we can review your concerns with the clinical team and assist you further.

Thank you for bringing this to our attention.

Kind regards,
The Tooth Club Team 🦷

Rated 5 out of 5 stars

Had my first consultation appointment…

Had my first consultation appointment today at Orpington with Fliss the Practice Manager regarding composite bonding, she was very knowledgeable and explained everything perfectly about what treatments best suited me and options of payments. Can’t wait for my treatments to begin!!

February 14, 2026
Unprompted review
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Reply from Tooth Club

Hi Gg!

Thank you for your lovely review! We're so pleased to hear that Fliss at our Orpington clinic made your consultation informative and easy to understand.

We’re excited to welcome you back for your treatments and look forward to helping you achieve your perfect smile!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Excellent service, great dentist and superb practice manager

I wanted to share what excellent treatment I have had at Tooth Club Tunbridge Wells today. Firstly perviously from the practice manager Felicity who was excellent and very thoughtful in the way she helped me with a previous issue.
Then today I had a lovely dentist Maria Papagianni-Douma. review my teeth. She was superb, guiding me through the process and giving me some great advice for ongoing care. Thank you all.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

My composite bonding tooth club Ipswich

What can I say! For a good year I have had problems with my teeth via nhs and also pregnancy hormones, i was always wanting composite bonding done but i just kept holding back as i was so worried. I suffer with lack of confidence as it is about my teeth, I went to visit tooth club the other day because I was looking for the best place near me due to not wanting to go to turkey like other people have been then having to go back because of problems! I really would like to say how skilled and experienced these guys are! My teeth look so different, they have kept the shape of my teeth and have achieved my bit to be more comfortable. I am absolutely delighted with the work I had done with these guys! I was really self-conscious about my smile, but after my treatment, I can finally laugh and take pictures with confidence. The end result is better than I could have asked for. All the team in there are so straight forward and great to get along with felt very comfortable
Would like to say Toni was absolutely amazing with me she just felt like a family member straight away, so easy to get along with!! I can definitely say they are not stuck up at all like some other dentist!
To anyone that don’t want to spend a lot of money and travel far like abroad theses are the place to go! Really have done what I wanted if I was to travel abroad

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Really impressed with the hygienist…

Really impressed with the hygienist Javaria at the tooth club, Southend. Teeth cleaning can be quite painful at times but Javaria was very gentle, but thorough and the results were amazing. Great job. Also a big shout out to Agne who repaired my chipped front tooth. Brilliant job! What an artist! Thank you.

February 4, 2026
Unprompted review
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Reply from Tooth Club

Thank you so much for your lovely review — we really appreciate you taking the time to share your experience. 💗

We’re so pleased to hear that Javaria made your hygiene visit comfortable while still delivering such thorough and amazing results. We’ll be sure to pass on your kind words to her.

And a big thank you for recognising Agne as well — she truly takes pride in her work, and we’re delighted you’re happy with your smile. ✨

We look forward to welcoming you back to Tooth Club Southend again soon.

Rated 5 out of 5 stars

I had composite bonding done at Tooth…

I had composite bonding done at Tooth Club and I honestly couldn’t be happier with the whole experience. Dr Awa and nurse Ellie were an absolute dream team — professional, reassuring, and genuinely caring from start to finish.
The treatment itself was carried out with such precision, and the results look incredibly natural. A few days later I noticed a slight interference when biting, but what really impressed me was how quickly they fitted me in — no fuss at all. I was seen ASAP and the issue was fixed perfectly, which made me feel so well looked after.
Exceptional service, and a team that can truly go above and beyond. I wouldn’t hesitate to recommend Tooth Club to anyone considering composite bonding — they’re simply brilliant

January 30, 2026
Unprompted review
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Reply from Tooth Club

Thank you so much for your wonderful review — we truly appreciate you taking the time to share your experience. 💗

We’re delighted to hear how happy you are with your composite bonding and that Dr Awa and Ellie looked after you so well throughout your journey. Providing precise, natural-looking results while ensuring our patients feel comfortable and cared for is always our priority.

We’re also really pleased we could see you quickly and resolve the bite adjustment for you — your comfort and confidence mean everything to us.

Thank you again for your kind words and recommendation. We look forward to welcoming you back to Tooth Club in the future. ✨

Rated 2 out of 5 stars

Tooth club Halstead

Tooth club Halstead. So my appointment was 9.30 I arrived on time, the 2 receptionists weren't particularly friendly to begin with, no water no coffee no compassion or warm welcome, the dentist Aya Zaghwan who was to do my composite bonding was 30 minutes late and arrived at 10am, not overly apologetic and checked my teeth to just say it can't be done, fair enough even though there other branch said it was fine as did my nhs dentist and one other, who I now will use. Now they reckon my refund could take 28 days! All very unsatisfactory and a poor experience.

February 4, 2026
Unprompted review
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Reply from Tooth Club

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience at Tooth Club Halstead did not meet expectations on this occasion.

Providing a warm welcome and positive patient experience is extremely important to us, so we’re disappointed to hear how you felt on arrival. We also sincerely apologise for the delay to your appointment and any frustration this caused.

With regards to treatment, our clinicians always act in the patient’s best clinical interest, and recommendations may sometimes differ between providers. We completely understand how this can feel disappointing and confusing.

We would really like the opportunity to review your visit and assist you further, including looking into your refund. Please contact our Patient Experience team at pec@toothclub.co.uk
with your details so we can resolve this for you as quickly as possible.

Thank you again for your feedback.

Rated 5 out of 5 stars

Invisalign and composite bonding

Marina is brilliant, very professional and helpful! Staff are briliant 👌🏼

February 4, 2026
Unprompted review
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Reply from Tooth Club

Thank you so much for your kind review — we really appreciate you taking the time to share your experience. 💗

We’re delighted to hear that Marina looked after you so well and that you found the team professional and helpful throughout your visit. We’ll be sure to pass on your lovely feedback to her and the team.

We look forward to welcoming you back to Tooth Club again soon. ✨

Rated 5 out of 5 stars

Orpington.

Orpington.

Amazing customer service especially from the ladies Emily & Fliss made me feel very comfortable, the work is also perfect from the dalel & she was lovely and welcoming
10/10

January 30, 2026
Unprompted review
Tooth Club  logo

Reply from Tooth Club

Thank you so much for your lovely review — we truly appreciate you taking the time to share your experience. 💗

We’re delighted to hear that Emily and Fliss made you feel comfortable and well looked after, and that you’re so happy with your treatment. We’ll be sure to pass your kind words on to Dalel as well — she’ll be thrilled to hear this.

Thank you for the 10/10 — it means a lot to our team. We look forward to welcoming you back to Tooth Club Orpington again soon. ✨

Rated 5 out of 5 stars

Darci and Mary are amazing

Have had such an amazing experience , from beginning to end , darci and Mary have been so friendly and helpful and answered any questions I have had .

Have got the smile I have dreamed of for years .
Highly recommend thank you ✨

January 30, 2026
Unprompted review
Tooth Club  logo

Reply from Tooth Club

Thank you so much for your wonderful review — we truly appreciate you taking the time to share your experience. 💗

We’re so pleased to hear that Darci and Mary looked after you so well throughout your journey and made you feel supported every step of the way. Helping our patients achieve the smile they’ve dreamed of is exactly why we do what we do, so this means a lot to our team. ✨

Thank you for your kind words and recommendation — we look forward to welcoming you back to Tooth Club in the future.

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