Tooth Club  Reviews 

1,472
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely friendly and welcoming team, noting that dentists and receptionists consistently make them feel completely at ease during appointments. Many people are absolutely thrilled with their new smiles, praising the efficient service and professional guidance they receive throughout the entire dental process. However, some customers also noted frustrations regarding unexpected extra charges and inconsistent information provided by staff members during initial consultations. A few reviewers experienced unhelpful customer service, difficult appointment scheduling, or unexpected issues with treatment execution that left them deeply disappointed.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as warm, welcoming, and... See more

Service

Consumers find service to be ambiguous, reflecting a sharp contrast in patient experiences. While some... See more

Product

People report ambiguous experiences with product, reflecting a wide range of vastly different consumer... See more

Customer service

Users describe ambiguous interactions with customer_service, as opinions are sharply divided regarding staff... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting professional, kind, and thorough care... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve just had my composite bonding done at Tooth Club Sutton and I couldn’t be happier! Juanita, the manager who did my consultation, was incredibly welcoming and informative. All the girls at... See more

Company replied

Rated 5 out of 5 stars

IRecently had 3 damaged teeth repaired, and a course of whitening at the Sutton Coldfield branch. I cannot praise them highly enough. Juanita, Riana, Emma and all the other staff are welcoming, friend... See more

Company replied

Rated 5 out of 5 stars

I had a consultation today with Alice for composite bonding and I honestly couldn’t recommend her more. From the moment I walked in, she made me feel completely at ease … she’s so friendly, appr... See more

Company replied

Rated 5 out of 5 stars

I had my composite bonding completed with zahid at the Stratford upon Avon branch . All aspects of my procedure were smoothly done and executed to me transparently .Staff were amazing ,super friendly... See more

Company replied


Company details

  1. Teeth Whitening Service

About Tooth Club

Written by the company

Tooth Club Image
At Tooth Club, we are committed to providing a comprehensive range of modern cosmetic dental treatments, delivered by the best dental professionals available.

From Cosmetic Dentistry, Dental Implants, Composite Bonding and Clear Braces, we provide you whats best for you, and with the best prices.

Our team meticulously prepares personalised treatment plans tailored to each patient by considering their preferences, requirements, and dental history.

We understand the importance of finding a dentist who can meet all your needs, which is why we emphasise professional skills and expertise combined with a friendly, patient-centred approach.

Whether you're looking for routine care or specialised treatments, we have the solutions to ensure your dental health and satisfaction. Your comfort and well-being are our top priorities, and our dedicated team is always ready to offer you the highest standard of care in a welcoming and relaxing environment.

Reach out to our Social Media Team for more information or book a free consultation to start your journey to a healthier smile.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 81% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(1,472)

290 reviews in the last 12 months

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Rated 5 out of 5 stars

Tooth club berkhamsted changed my life…

Tooth club berkhamsted changed my life I love my new smile so much. I was so insecure about my smile before having composite bonding done and now I can't stop smiling! Thank you so much my dentist who transformed my smile and Tia my treatment coordinator who firslty went through all the treatment options in a lot of detail with me and got me all booked in very quickly 😊

March 6, 2026
Unprompted review
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Reply from Tooth Club

Hi!

Thank you for your amazing review! We're thrilled to hear how much you love your new smile and that your experience at our Berkhamsted clinic has made such a positive difference.

Your dentist and Tia will be delighted to hear your kind words. Helping our patients feel confident and happy with their smiles is always our goal!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Very helpful an veery friendly

Very helpful an veery friendly

March 6, 2026
Unprompted review
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Reply from Tooth Club

Hi Frank!

Thank you for your kind review, Frank! We're so pleased to hear you found our team helpful and friendly.

Providing a welcoming and supportive experience for our patients is always our priority.

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Such a great experience

Such a great experience, Niamh made me feel so comfortable during my consultation, looking forward to joining tooth club :)

March 6, 2026
Unprompted review
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Reply from Tooth Club

Hey!

Thank you for your lovely review! We're so glad to hear that Niamh made your consultation comfortable and enjoyable.

We’re excited to welcome you to Tooth Club and look forward to helping you achieve your perfect smile!

The Tooth Club Team 🦷

Rated 1 out of 5 stars

My experience with Tooth Club has been…HORRENDOUS

My experience with Tooth Club has been absolutely horrendous. My brother and sister-in-law had their composite bonding done here. Tooth Club were very attentive and guided them through the whole process before they had their teeth done, but as soon as they had them done, they showed no signs of care and the aftercare was horrendous.

My sister-in-law and my brother had random charges come out of their bank accounts for fees that weren’t explained to them before they were taken. When they raised this with Tooth Club, they said this is standard practice and there was nothing they could do. They disregarded everything that they had to say.

When they finished with my brother’s teeth, he couldn’t even bite down. They should have checked this before letting him leave the practice. He had to go back the next day and they shaved it down.

They both paid extra for warranty, but when they went back for a chip, they had to pay despite being told on the phone when booking in that it would be free.

I raised a complaint on their behalf and the response was very blasé and, like I said previously, the aftercare was non-existent.

At the time they got their teeth done, I was considering getting mine done as well, so I enquired about it. After seeing their experience, I decided to go elsewhere and told Tooth Club to take me off their files.

Since I asked them to take me off their files about two years ago, I’ve had non-stop texts, non-stop emails, and non-stop calls. I had a call about a week and a half ago where I explicitly said this is enough and is technically harassment, so they need to clearly mark my records to never contact me again.

After asking them to do this, they sent me another text message today. I’m absolutely horrified that a company can act in such an unprofessional manner. I called them and explained that this is unacceptable and goes against the GDPR Act, and the lady on the phone said there’s nothing further she can do.

I asked for a complaint to be raised and she promised me that a manager would contact me by the end of today with the final response letter, compliant with the complaint process that all companies should undergo.

About 10 minutes after the call, she texted me via the Tooth Club WhatsApp and said that she’s removed my data. I told her that I’m still expecting my final response letter, which companies are obliged to provide, and she said that this won’t be done.

Not only did she lie to me on the phone, but the service is appalling. No one knows what they’re doing there and no one is professional. Despite the good deals that they have, I’d much rather pay an extra thousand pounds on top and go to someone reputable.

March 6, 2026
Unprompted review
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Reply from Tooth Club

Hi Tiharna,

Thank you for taking the time to share your feedback. We’re sorry to read about your concerns and the experience you’ve described.

As the matters raised relate to treatment received by other individuals, we’re unable to discuss or investigate patient-specific details on a public platform due to confidentiality. However, we would absolutely encourage your brother and sister-in-law to contact us directly so we can review their concerns properly with the clinical team.

Regarding your request to be removed from our contact lists, we take data protection and communication preferences very seriously. If you have continued to receive messages after requesting to be removed, we sincerely apologise for the frustration this has caused. Our team can ensure your details are fully suppressed across all systems.

Please email our Patient Experience team at pec@toothclub.co.uk
with your full name and contact details so we can review this and confirm everything has been actioned.

Kind regards,
The Tooth Club Team 🦷

Rated 5 out of 5 stars

Toothclub have been amazing with the…

Toothclub have been amazing with the process with my treatments. Really informative with what will be best for you as an individual patient to get the best results, which doesn’t make me feel worried about discussing any concerns.

All the staff are very welcoming, lovely and easy to talk to which makes me feel comfortable.

March 6, 2026
Unprompted review
Tooth Club  logo

Reply from Tooth Club

Thank you for your fantastic review, Kerri! We're so pleased to hear that our team made you feel informed, comfortable, and supported throughout your treatment.

Creating a welcoming and reassuring experience for every patient is always our priority.

The Tooth Club Team 🦷

Rated 5 out of 5 stars

I had a really positive experience at…

I had a really positive experience at Southend Tooth Club. From the moment I walked in, the team were friendly, welcoming, and very professional. The clinic itself is clean, modern, and has a really calming atmosphere which made the whole visit much more comfortable.

A special thank you to Megan, who was absolutely fantastic. She was incredibly kind, patient, and took the time to explain everything clearly so I felt completely at ease. Her professionalism and attention to detail really stood out, and you can tell she genuinely cares about her patients.

Overall, the service was excellent and the whole team made the experience stress-free. I would definitely recommend Southend Tooth Club to anyone looking for a trustworthy and professional dental clinic.

March 3, 2026
Unprompted review
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Reply from Tooth Club

Hi Carmen!

Thank you so much for your lovely review! We're thrilled to hear that your experience at our Southend clinic was so positive and that the welcoming, friendly atmosphere helped put you at ease.

Megan will be especially delighted to hear your kind words—she always takes pride in making sure every patient feels comfortable, informed, and cared for throughout their visit. It’s wonderful to know her professionalism and attention to detail made such a difference for you.

Our whole team strives to create a calm, clean, and reassuring environment, so it’s fantastic to hear that this helped make your visit stress-free. Thank you for recommending Southend Tooth Club—we can’t wait to see you again!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

i went in and had a consult a few…

i went in and had a consult a few months back with emily was very professional and was recommend composite bonding i had this done with keiran and i am over the moon with it and service was amazing definitely recommend to anyone thinking about getting there teeth done 10/10

February 11, 2026
Unprompted review
Tooth Club  logo

Reply from Tooth Club

Hey Oliver!

Thank you for your amazing review! We're so pleased to hear that Emily and Kieran made your experience professional, smooth, and enjoyable.

It’s fantastic to know you’re over the moon with your composite bonding and that our service exceeded your expectations. Your recommendation means so much to us!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Very knowledgeable staff

Very knowledgeable staff, friendly, helpful, and considerate. I’ve been offered different options for my hat I’d like my smile to look like, too. So far so good!

March 5, 2026
Unprompted review
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Reply from Tooth Club

Hey Alina!

Thank you for your lovely review! We're so pleased to hear that our team was knowledgeable, friendly, and helpful, and that you feel supported in exploring the best options for your smile.

We look forward to continuing your smile journey with you!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Everyone at the Billericay practice is…

Everyone at the Billericay practice is so nice and friendly, always a pleasure coming here

March 5, 2026
Unprompted review
Tooth Club  logo

Reply from Tooth Club

Hi Charlotte!

Thank you for your lovely review! We're so glad to hear that our Billericay team makes every visit a pleasant and friendly experience.

Providing a welcoming and positive environment for our patients is always our priority.

The Tooth Club Team 🦷

Rated 5 out of 5 stars

I saw Alice for my consultation and it…

I saw Alice for my consultation and it was sensational from start to finish she really is a credit to the company and then I saw Dr shivani for my first appointment for my bonding best dentist I’ve ever seen she made me feel comfortable and excited to get my teeth done and The manager Annie was lovely and friendly top tier team at Stevenage

March 5, 2026
Unprompted review
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Reply from Tooth Club

Hi Archie!

Thank you for your amazing review! We're thrilled to hear that Alice, Dr. Shivani, and Annie made your experience at our Stevenage clinic so positive and enjoyable.

It’s fantastic to know you felt comfortable and excited throughout your bonding treatment. Your kind words mean a lot to the team!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Billericay practice

I came into the Billericay practice today and saw Stevie, who was really welcoming and lovely as well as informative. It’s always a pleasure coming in here

March 4, 2026
Unprompted review
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Reply from Tooth Club

Hey Bella!

Thank you for your lovely review! We're so glad to hear that Stevie made your visit to our Billericay clinic welcoming, informative, and enjoyable.

We always aim to make our patients feel comfortable and cared for.

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Had the best experience with Stevie at…

Had the best experience with Stevie at Tooth Club Billericay. I came for teeth whitening and the results are amazing!!

January 22, 2026
Unprompted review
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Reply from Tooth Club

Hi Emily!

Thank you for your wonderful review! We're so glad to hear that Stevie at our Billericay clinic gave you such a positive experience and that you’re thrilled with your teeth whitening results.

We’re delighted you’re happy with your smile!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Tunbridge Wells Tooth Club.
The staff are all very friendly.
I had composite bonding done by Dr.Jad who I would high recommend and from start to finish he put my mind at ease and was very professional. I couldn’t be happier with the results, it has transformed my smile, thank you.

March 4, 2026
Unprompted review
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Reply from Tooth Club

Hi Mandy!

Thank you for your amazing review! We're thrilled to hear that your experience at our Tunbridge Wells clinic was excellent and that Dr. Jad made you feel comfortable and at ease throughout your composite bonding treatment.

It’s wonderful to know you’re so happy with your transformed smile—thank you for your kind words and recommendation!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

All went well

Had my teeth checked and a hygiene appointment. All went well and was really nice. Lots of pink! Liked the Chelmsford practice and staff

March 4, 2026
Unprompted review
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Reply from Tooth Club

Hey James!

Thank you for your lovely review! We're so glad to hear your check-up and hygiene appointment at our Chelmsford clinic went well and that you enjoyed the friendly atmosphere.

Our team always aims to make patients feel comfortable and welcomed.

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Tooth Club the best

Great experience at the Chelmsford practice. Team all really nice and Dr Chandra is the best. Big shout out to Rachel and Rachel for making me feel so welcome when I came in.

March 4, 2026
Unprompted review
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Reply from Tooth Club

Hey Gemma!

Thank you for your fantastic review! We're thrilled to hear you had such a great experience at our Chelmsford clinic.

Dr Chandra, Rachel, and the team will be delighted by your kind words. Making our patients feel welcome and cared for is always our priority!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Had a consultation at toothclub…

Had a consultation at toothclub birmingham with Juanita and the experience was great. Rhianna on front counter was lovely as well. Cant wait to start my treatment.

March 3, 2026
Unprompted review
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Reply from Tooth Club

Hi Bryan!

Thank you for your wonderful review! We're so pleased to hear that Juanita and Rhianna made your consultation at our Birmingham clinic such a positive experience.

We can’t wait to welcome you back and start your treatment!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

I visited Dr Dina in stevenage…

I visited Dr Dina in stevenage toothclub for a root canal and i just have to say i had an amazing experience. Her and her nurse were so lovely and comforting during the whole procedure and it made me feel so at ease. What a lovely team!

February 11, 2026
Unprompted review
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Reply from Tooth Club

Hi Maria!

Thank you for your wonderful review! We're thrilled to hear that Dr. Dina and her nurse at our Stevenage clinic made your root canal experience so comfortable and reassuring.

It’s fantastic to know you felt at ease throughout, and we’re delighted you had such a positive experience with our team!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Such an amazing day at tooth club…

Such an amazing day at tooth club Chelmsford today. The girls where so lovely and catering and helped me so much

March 3, 2026
Unprompted review
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Reply from Tooth Club

Hey Emma!

Thank you for your lovely review! We're so glad to hear that our Chelmsford team made your visit such a positive and helpful experience.

It’s wonderful to know you felt well cared for by the team!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Beautiful practice

Beautiful practice, great value & treatment is always completed with no issues. Would recommend to anyone.

March 4, 2026
Unprompted review
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Reply from Tooth Club

Thank you for your fantastic review, Elaine! We're so pleased to hear you enjoy our practice, value our treatments, and have had smooth experiences every time.

Your recommendation means a lot to us!

The Tooth Club Team 🦷

Rated 5 out of 5 stars

Chelmsford Tooth Club

Visited Tooth Club Chelmsford and had a really pleasant experience. Both Rachels were amazing in how they dealt with me and I would definitely recommend this branch based on the level of customer care I experienced.

March 4, 2026
Unprompted review
Tooth Club  logo

Reply from Tooth Club

Hi Maria!

Thank you for your lovely review! We're so glad to hear that both Rachels at our Chelmsford clinic made your visit pleasant and provided such excellent customer care.

We really appreciate your recommendation and look forward to welcoming you back!

The Tooth Club Team 🦷

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