top-smileReviews 

505
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product's effectiveness, noting its ability to remove plaque and stains with ease, often achieving significant results after just one or two uses. Consumers frequently highlight the product's quality and user-friendliness, emphasizing that it is painless and simple to operate, even for those with sensitive teeth. The customer service also receives high praise, with many reviewers commending the helpfulness, responsiveness, and efficiency of the support team, particularly when resolving issues like lost parcels. However, some customers also noted issues, such as a product breaking after a short period or not turning on, and a few experienced slow communication from customer service. A small number of people reported that the product did not work as expected or caused an unpleasant scratching sound, leading to a rough texture on their teeth.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight and satisfaction with its... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight with the effectiveness of... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the product is easy... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the excellent, brilliant, and... See more

Value for money

Reviewers mention positive feedback about value for money, with many considering their purchases to be worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After buying lots of gimmick items seen advertised in past, I was very sceptical about yet another item that won’t live up to what they say. Boy how wrong was I this machine is excellent does exactl... See more

Rated 5 out of 5 stars

This is amazing! Totally blew my mind how well this works folks! It removes plaque and stains with ease and the best part it didn't cause any discomfort or pain AT ALL i have sensitive teeth and I hav... See more

Rated 5 out of 5 stars

Fab! Had some tea and coffee stains and some staining around each tooth I was embarrassed about. This thing sorted my teeth on first and second go. Delighted saved an expensive trip to hygienist and... See more

Rated 5 out of 5 stars

One online product that really works. I was totally surprised with the outcome of Top-Smile Ultrasonic Tooth Cleaner. I am a smoker and a tea drinker and it took tartar and stains off the first... See more


Company details

  1. Beauty Product Supplier

Written by the company

At-home dental teeth cleaning system designed to effectively remove plaque, tartar, and other teeth build ups to maintain healthy oral hygiene. Introducing the all new Ultrasonic Tooth Cleaner with a smart sensor. It uses high frequency waves to remove stains and polish your teeth.


Contact info

4.8

Excellent

TrustScore 5 out of 5

505 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(505)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

Amazing
Seriously I didn’t believe it would be so effective. It just dissolves the plaque. I mean how does it do that? Crazy. Can’t believe I didn’t buy one before. Highly recommend
It was delivered really quickly.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Omg , worth every penny!

Omg , absolutely brilliant!! I brought the ultrasonic tooth cleaner and the teeth whitening powder. Iv only had my purchase for a week and can see a major difference . My teeth suffered with plaque and stains from drinking too much tea /coffee . It literally looks like Iv been to the dentist , Thank you so much!

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Impressed

Impressed
I have to say that I wasn’t sure if the effectiveness of this nifty tool at first. Starting in the softest setting I was seeing no results worth shouting about. A couple of sessions on full whack and bingo, all my plaque build up is no more. I am chuffed to bits having a big dentist phobia, and highly recommend giving this tool a go!

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

Seeing the videos on FB I was a bit skeptical but I thought I would go for it, when using Ur product I was surprised it actually works. Very happy customer.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend this!

This is amazing! Totally blew my mind how well this works folks! It removes plaque and stains with ease and the best part it didn't cause any discomfort or pain AT ALL i have sensitive teeth and I have to say I found using it satisfying and almost addictive getting in all the hard to get areas and seeing it bring my smile back to it's former pearly white self! 10/10 for me 😁

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed

Really impressed
I'm not a fan of the dentist but i also like clean teeth so this has been excellent. Easy and painless to use and after just one use i could see a huge improvement. My teeth are sparkly white again!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

It ACTUALLY works

Now if you're like me and are checking reviews before you buy than I hope this helps.
I've not been to the dentist in over 10 years and I know my teeth needed a clean badly. I've tried all different products and none have work....... Until now.
My teeth are clean but not I've just brushed my teeth. Dentist clean done at home, pain free (the different speeds help for this) and finally ATM it's only £35 which is a massive saving.
Honestly you will shocked how much plague was on my teeth. The stain remover works and I know with more use I will have white WHITE teeth sooner.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product 5 ⭐️

Amazing product I have told everyone about it! Got 4 others to buy it up to now, I was skeptical about it at first but this does exactly what it says it does, pain free, it has removed years worth of tobacco stains from my teeth in one week, it’s the best my teeth have looked in years, I am so happy with it, it’s fantastic, don’t hesitate to buy you won’t regret it.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant device

I used it for 10 minutes on the high setting. It did catch my gums a bit and made them bleed, but it didn't hurt. I was very impressed as it was my first go. I had some stubborn plaque on one of my front bottom teeth, that has also gone. Such a brilliant device.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

I bought one of these. My teeth are not badly stained and I brush & floss regularly, but I had an annoying little build up of tartar in a tiny gap between two crowded teeth, which was easy to shift with this descaler. I’m now using it on my dog’s tartar with excellent results, although he doesn’t enjoy the noise it makes. Hopefully I won’t need to use it often if I keep up with his emmipet brushing. (Obviously I will be buying myself a new one, I love my dog, but not enough to share his dental equipment!)

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Actually works

Actually works!
I really hoped it would work and I’m pleased to say it does!! Once you get the knack of using it back to front in the mirror, you’ll get good results. Started with gentle setting as they suggested, but went straight to strongest for it to be successful. Highly recommend. Product itself is good quality also.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I suffer with really sensitive teeth but I decided to give this a go. I used the lowest setting and it was fine on my bottom teeth but when I started on the top teeth I just couldn’t carry on as teeth are too sensitive. I emailed Top Smile to let them know and they were amazing. They offered me a refund straight away after returning the product. Their communication is brilliant, Yam was amazing, replied to every email, didn’t keep me waiting for a response and I have received a refund. PLEASE still give it a go if you have sensitive teeth as it may be different for you, just not for me.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

It works, I was skeptical but not anymore

It works, I was skeptical but glad I purchased it (June2025)
I have left the before and after photos on your Facebook posts too. I am now booked into the dentist to keep my teeth in shape and look at whitening. It has boosted my confidence. I was skeptical and the type of person to say never buy from a Facebook advert. However it has in one use (used it three times since) completely got rid of staining and stubborn plaque on the inside of my bottom teeth. I am stunned at how well it works and recommended to three friends who all were shocked I'd only used it once. Honestly if you buy anything buy this product. Start from the low setting first and build up until you feel comfortable. I use Middle and am happy with my purchase.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

I tried this on a whim as my hygenist…

I tried this on a whim as my hygenist cost is very pricey and now I no longer have to go. I wish I'd taken a before picture of the back of my lower teeth. They we're a light brown colour, as were my fixed retainters, and now they're almost 100% clean, there are a few parts I couldn't reach because it's a little tricky to use, but I'm fairly confident I'll be able to remove more as I become more experienced. This thing is basically the same as what the dentist uses, but doesn't have the flow of water to wash away the broken down tartar

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

EXCELLENT
I was sceptical at first but all I can say is WOW . It really does work and you get the feeling of stepping out of the hygienist, you can feel the difference especially at the back of your teeth.

June 9, 2025
Unprompted review

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