The product that arrived does not match the picture in the website! Wouldn’t recommend ordering!
Company replied
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See what reviewers are saying
Made my order form Ukraine to surprise wife and daugher who had to leave country and found isle of peace and safety in Haague. It was easy to navigate stock to find what may fit as present (as I... See more
Company replied
Bought alot of toys for my children/ Christmas presents and the children loves it. One of the toy had malfunction all the sudden after few used. The battery seems to be fine but I have replaced the... See more
Company replied
The toys were good but not high quality as I expected... I will be more careful in future orders....maybe it needs more specific information about the toys...
Company details
Written by the company
Goedkoop speelgoed kopen? Bestel online op onze officiële website of ga naar een van de TOP 1 TOYS winkels voor het grootste assortiment goedkoop speelgoed.
Contact info
Schuilenburglaan 1, 7604 BJ, Almelo, Netherlands
- 085-7921897
- klantenservice@top1toys.nl
- top1toys.nl
4.0
Great
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
0 starts. Bad.
0 starts.
I did not receive the toy I ordered. My money however, was charged. Very bad experience.
I did not get any email informing me about a problem, or any email at all!
August 15, 2020
Unprompted review
Reply from Top 1 Toys
Dear customer,
Our apologies for the inconvenience, this is not the way it is supposed to go. I checked and I see that the order you placed wasn't sent because we did not receive any adress information. We also couldn't reach you as we hadn't received a phone number and the mails we send to the emailadress went unanswered. We refunded your order the 11th of August to you. woud you please check if this is correct? If not, kindly send us an email or a phonecall.
Our apologies for the inconvenience.
With kind regards,
Top1Toys
The tent what we purchased was broken…
The tent what we purchased was broken when we setting up.It is not good quality can we get a replacement
August 5, 2020
Unprompted review
Reply from Top 1 Toys
Dear customer,
What a shame! Our apologies for the defected article. We will send you an email with all the necessary information for returning your order and sending you a new article.
Our apologies for the inconvenience.
With kind regards,
Top1Toys
Reply from Top 1 Toys
Beste,
Bedankt voor uw feedback. Wat fijn om te horen dat alles naar wens is!
Veel plezier met uw bestelling.
Met vriendelijke groet,
Top 1 Toys
Reply from Top 1 Toys
Dear Graciela
Thanks for your feedback. It is nice to hear that everything is to your liking!
Enjoy your order.
Sincerely,
Top 1 Toys
Very happy with the products!
Very fast delivery and very nice products!
July 22, 2020
Unprompted review
Reply from Top 1 Toys
Beste,
Bedankt voor de positieve feedback.
We zijn blij dat de bestelling goed is verlopen en zien u graag weer in onze webshop!
Met vriendelijke groeten,
Top 1 Toys
Prima communicatie en snelle levering!
July 15, 2020
Unprompted review
Reply from Top 1 Toys
Beste Ingrid,
Bedankt voor uw feedback. Wat fijn om te horen dat alles naar wens is!
Veel plezier met uw bestelling.
Met vriendelijke groet,
Top 1 Toys
I haven’t received my order.
July 10, 2020
Unprompted review
Reply from Top 1 Toys
Dear Dariia,
Thank you for yor review. I will contact GLS as to the whereabouts of your package. The Track and Trace indicates the package was delivered to you Wednesday.
I will contact you as soon as I have answers for you.
With kind regards,
Top1Toys
Reply from Top 1 Toys
Beste Sarah,
Bedankt voor de positieve feedback.
We zijn blij dat de bestelling goed is verlopen en zien u graag weer in onze webshop!
Met vriendelijke groeten,
Top 1 Toys
Super service
June 23, 2020
Unprompted review
Reply from Top 1 Toys
Beste Loes,
Bedankt voor uw feedback. Wat fijn om te horen dat alles naar wens is!
Veel plezier met uw bestelling.
Met vriendelijke groet,
Top1Toys
Supersnelle levering!
June 23, 2020
Unprompted review
Reply from Top 1 Toys
Beste Elisabeth,
Bedankt voor uw feedback. Wat fijn om te horen dat alles naar wens is!
Veel plezier met uw bestelling.
Met vriendelijke groet,
Top1Toys
Super service
June 18, 2020
Unprompted review
Reply from Top 1 Toys
Beste Bert,
Bedankt voor uw feedback. Wat fijn om te horen dat alles naar wens is!
Veel plezier met uw bestelling.
Met vriendelijke groet,
Top1Toys
good product fast delivery
June 3, 2020
Unprompted review
Reply from Top 1 Toys
Beste,
Bedankt voor uw feedback. Wat fijn om te horen dat alles naar wens is!
Veel plezier met uw bestelling.
Met vriendelijke groet,
Top1Toys
Late levering
May 29, 2020
Unprompted review
Reply from Top 1 Toys
Beste klant,
Bedankt voor uw feedback en wat vervelend om te horen dat u dit zo ervaren heeft! Onze excuses voor de vertraging bij de vervoerder. We werken er met zijn allen hard aan om de pakketten zo snel mogelijk afgeleverd te krijgen, ondanks de drukte.
We hopen dat u wel geniet van uw bestelling!
Met vriendelijke groeten,
Top1Toys
supersnelle levering
May 27, 2020
Unprompted review
the girl was very happy with the toys
May 24, 2020
Unprompted review
Fast delivery and fantastic toy
Fast delivery and fantastic toy, thanks a lot!
May 23, 2020
Unprompted review
Very fast order
May 8, 2020
Unprompted review
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