Top 3D Shop Reviews 40

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I just wanted to say, that there are still some great people out there. I would like to thank Mr Santiago for just hearing my concerns with a product that I did not purchase from Top 3D Shop but you d... See more

Rated 5 out of 5 stars

Spoke with Carlos Santiago Valladares over livechat! I had some concerns with purchasing 3d printers that cost way more then your average consumer grade printer. He gave me honest and open answers to... See more

Rated 5 out of 5 stars

I was new to 3D and needed guidance. Oleg was very informative and honest w his suggestions. Always had an answer for me and his response time was great. Continued follow up after purchase as well.... See more

Company replied

Rated 5 out of 5 stars

I ordered the AnyCubic Chiron and I am totally thrilled with the results. Everything went smooth with delivery, parts, assembly, computer interface, and results. This is my first 3D printer and I quic... See more

Company details

  1. Construction & Manufacturing

Written by the company

Founded in 2013, we have integrated digital manufacturing in over 10 000 businesses. Holding deep expertise in such areas as 3D printing, 3D scanning, 3D modeling, plastic casting, laser cutting and CNC milling, we are in a strong position to recommend you the right equipment for your task.


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great Company!

Carlos Santiago Valladares did an amazing job helping my school find the perfect 3D printer. He also guided me in purchasing the right filament to go along with the printer. I would highly recommend Top 3D Shop!

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

I talked to Carlos Santiago Valladares…

I talked to Carlos Santiago Valladares through the live chat and had an excellent experience. He picked out several printers for me after a brief conversation in which he very efficiently gathered all of my requirements. Keep it up Carlos!

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Modix Big Meter order

We ordered a Modix Big Meter through Top3DShop and could not be happier with their quick responses and knowledge. Philip Geller was great to work with. He was always able to answer our questions and really helped educate us on our choices. Very happy with the sale.

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

i was helped by a 3d solutions specialist and 10 stars ar more like it id rate the service a whole damn constellation

i was helped by a 3d solutions specialist named Phillip Geller a had two questions i was obviously not able to figure out myself with google or with trial and error that wasnt gonna take days and dollars in material and he answered the first two questions above and beyond anything id of expected from a popup chat window without even soliciting me in any way which i found shocking as im not sure what the service gets from providing the service [it seeemed utterly altruistic to me] the answers of coure led to more questions all of which were answered just as thoroughly id go so far as saying id consider the man a friend by the end of our interaction and will absolutely use there service often from here on out

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

Phillip was so knowledgeable and really…

Phillip was so knowledgeable and really helped guide me to the best solution for my needs. The pricing is extremely fair and access to training for free is a huge benefit along with free shipping.

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

I don't know what I am looking for, can you tell me where it is?

I don't know anything about this software. All I know is my 9th grader is really struggling in her class that requires her to know this stuff. The online help chat connected me to Phillip Geller and he pointed me in the right direction and provided direct links. So nice to not have to hunt down a rabbit hole trying to find that which I don't even know I am looking to find. Thanks, Phillip!

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered the AnyCubic Chiron and I am thrilled!

I ordered the AnyCubic Chiron and I am totally thrilled with the results. Everything went smooth with delivery, parts, assembly, computer interface, and results. This is my first 3D printer and I quickly eased into the processes of creating. Thanks everyone at Top 3D!

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent help and followup

• Excellent help determining the best 3D printer for my needs.
• Excellent followup with setup instructions and videos.
• Additional followup regarding satisfaction.
• Michael Thompson, 3D Solutions Specialist

September 4, 2020
Unprompted review
Top 3D Shop logo

Reply from Top 3D Shop

Eric, thank you so much for your review! We appreciate you taking the time to share your feedback. It has been a pleasure working with you and we are excited to assist you in your 3D printing journey. Hopefully, more exciting projects coming soon.

Rated 5 out of 5 stars

I was new to 3D and needed guidance

I was new to 3D and needed guidance. Oleg was very informative and honest w his suggestions. Always had an answer for me and his response time was great. Continued follow up after purchase as well. Def felt like I wasn't sold and then shipped out. Great customer service from people who care about their customers and the longevity of their business. Buy with confidence from them.

July 7, 2020
Unprompted review
Top 3D Shop logo

Reply from Top 3D Shop

Chris, thanks for taking the time to leave us a 5-star review. We are as happy as you are and we really appreciate you being our customer. It has been a pleasure being of service, walking you through the first steps of your brand new 3D printing experience. Please feel free to contact us in case of any needs, we will be glad to help you at any time. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Highly recommend

I bought three printers from Top 3d Shop. The transaction and customer service was top notch. Oleg answered all my questions and after receiving the printers they checked back in with me to make sure I got them set up ok. I will be buying more and highly recommended them.

June 25, 2020
Unprompted review
Top 3D Shop logo

Reply from Top 3D Shop

Thank you for your kind review, Zane. We really appreciate you taking the time out to share your experience with us. Customer satisfaction is our main priority and we work hard to meet expectations like yours. We are glad to hear you had a good time doing business with us. We will be happy to assist you with any future needs. Come back soon :)

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