TopCashback Australia Reviews 262

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and the overall positive user experience, highlighting the website's functionality and the value for money they receive through cashback. Many people appreciate the straightforward process of earning and withdrawing cashback, often noting the efficiency and reliability of the service. However, some people were dissatisfied with certain aspects of the payment and refund processes. A few customers reported issues with cashback processing, including tracking problems and discrepancies in payouts. There were also occasional mentions of account-related issues.

What people talk about most

Payment

Customers had ambiguous experiences with payment. Many reviewers report issues with payments not reaching... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Refund

Users describe ambiguous interactions with refund. Many customers report easy and quick cashback, with some... See more

Website

Reviewers highlight positive aspects of the website, noting it is easy to navigate and use, with clear... See more

Value for money

People report positive experiences with value for money. Customers consistently find the platform easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TopCashback is my go-to for cashback savings. Their rates are consistently higher than competitors, and they even beat others by 1% if you submit a claim. I’ve saved hundreds just by clicking throug... See more

Rated 5 out of 5 stars

Definitely the best cashback site in Australia. Recently had a cashback that did not track due to a DOA laptop from Lenovo, I got assistance from an amazing rep which promptly sorted out the issue wit... See more

Rated 5 out of 5 stars

I have been using TopCashback for savings for more than a year and have had a great experience always. Only once I have had an issue wherein I didn’t read the terms well enough but the representative... See more

Rated 5 out of 5 stars

The Top CashBack Australia process is so easy and it is genuinely worth it. I’ve just completed my first withdrawal of cash back to PayPal and it was simple and streamlined. I’m continuing to use Top... See more


Company details

  1. Cashback Provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fix your 2FA to use TOTP or Passkeys, FFS!

Yet another shitty website that requires you to provide personal information (Best Man or Maid of Honour) rather than proper Two Factor Authentication to verify who you are. At least they give you cash back and are happy if you provide them with a random string of 16 characters including special characters for the name of your best man.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Topcashback Australia is fantastic!

Topcashback Australia has to be the best cashback site I have ever used! They have the highest percentage of cashback out of their competitors. I also got a bonus $50 when I signed on! I also love how I don't have to reach a minimum amount in my account to be able to cash it out. This really is money for nothing!

January 13, 2026
Unprompted review
Rated 4 out of 5 stars

I Love TopCash. Literally the highest rates returned.

I Love TopCash, it’s the first place I check, in fact while technically Niche (while others favour only certain cards even if you pay for premium, and a lot of the stores available on other sites aren’t the quality I’m personally after (poor man pays twice as they say). TooCash tends to have the most significant and expansive cashback offers. The single and only thing that makes me use similar sites (whom I personally detest and would love to delete) is unfortunately the CashBack on TopCash is so unbelievably slow (and I’m sure that’s the vendors fault not yours as you can’t choose when and what they approve) I unfortunately use the other sites significantly more even though I detest them. they’re just faster, and I would be lying if I didn’t say their silly little promos draw me in. I’ve been with these guys for a while (talking a year or almost and I’m still waiting on vendors to approve purchases that other sites approve in a day. However overall, to that exclusion I’d use TopCash exclusively if those things were possible

January 3, 2026
Unprompted review
Rated 4 out of 5 stars

I wanted to rate this a 1 star because…

I wanted to rate this a 1 star because in 2025 I cannot believe it takes THREE MONTHS for two organisations to validate a transaction between their e-commerce platforms. My mind drifts to the size of the float they have with this, the overnight market rates and other opportunities that platforms have with other people's money. But I gave it 4 stars because we eventually actually got our money, as I had written this off as a "war of attrition" scam - and we had given up! Kudos to the organisation for persevering, I suspect, with the glacial inertia of the Woolworths organisation and delivering us what you promised. I can't say I will ever be bothered again, but I did like the little surprise delivered to our inbox. Merry Xmas to you as well!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Best Cashback Site in Australia

Best cashback site in the entire country , plus the customer support is top notch . TA helps me and other customers on ozb and various forums everytime there is help needed , irrespective of the issue being within their remit or beyond they try to do their best to get the customer a favourable outcome . Terrific team and great customer support by TA to ensure high standards in this space which has a lot of complexities and all sorts of interdependencies on merchants ! Wish you guys good luck and many more years of growth .

December 23, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look