I needed two appointments with consultants and found Top Doctors extremely useful. The profiles provided all the information I needed to make an informed decision about the quality of the doctors... See more
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Doc Sujit Agarwal Has been an absolute pleasure to deal with. He recently completed my 2nd hip replacement and with in weeks. My partner has gone through a full knee replacement. Both recov... See more
Company replied
I would like to give Dr. Joe Datt a massive thankyou for the support and advice he gave me throughout my daughters assement. He was very patient, understanding and reassuring that my daughters needs a... See more
Company replied
1. Weird reference to SPAIN in T&C - therefore accepted T&C w caveat. 2. Appts - no opportunity to say which dates I'm NOT available and thus avoid time-wasting to and fro w provider. (Only reason... See more
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Company details
About Top Doctors
Written by the company
Top Doctors: Leading the digital healthcare revolution.
Top Doctors is an online platform for accessing the best private doctors for each medical specialty. We provide up-to-date detailed information on our doctors, and easy, free of charge booking service.
More than 275,000,000 patients have turned to Top Doctors® to find their doctor and more than 2.300,000 have booked their appointment in real time with the best doctors.
Contact info
Calle Muntaner, 239, 08021, Barcelona, Spain
- info@topdoctors.es
- topdoctors.es
4.6
Excellent
7K reviews
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was able to select Medical Specialist by Location
Was able to select Medical Specialist by location. Professional details of Specialist were easily obtainable
Contact with Specialist was rapid
March 27, 2025
Unprompted review
Reply from Top Doctors
Dear Mr Colin,
Thank you for your feedback. We are pleased to hear that you found it easy to select a medical specialist based on location and that the professional details of the specialist were easily accessible. It’s great to know that your contact with the specialist was also prompt.
We are committed to providing a seamless and efficient experience for all our patients. If you need any further assistance, please do not hesitate to contact us.
Best regards,
The Top Doctors Team
Received very quick response to my…
Received very quick response to my enquiry by Nancy. Everyone I was in contact with was very polite and I got help making an appointment. Thank you.
March 21, 2025
Unprompted review
Reply from Top Doctors
Dear Agata,
Thank you for sharing your positive experience. We are pleased to hear that Nancy provided you with a quick and helpful response, and that all interactions were conducted in a polite and professional manner. We strive to ensure that our patients receive efficient and courteous service at every step.
Should you require any further assistance, please do not hesitate to contact us. We are here to help.
Best regards,
The Top Doctors Team
Dr Nigham consultation and treatment same day.
My 90yr old mother has been having nosebleeds since Feb, nhs referral earliest appt by phone only 20th June 25 so decided to go private and so glad we did.
I cannot speak highly enough of Dr Nigham and Gill the nurse who were very helpful and even though my mom has mobility issues they did not rush her at all, giving her the respect a 90yr old lady deserves.
Dr Nigham did a naso endoscopy and found a big clot and a granuloma that was causing the bleeding. He sprayed anaesthetic spray giving it time to work. Dr Nigham then caughterised the area.
What a lovely doctor, his manner is impeccable, the clinic itself clean and Gill helped me with mom back into her wheelchair. All in all a very good experience, I would not hesitate to recommend Dr Nigham. Thankyou.
My only negative comment was no disabled entrance, but I was assured a ramp is on order.
March 21, 2025
Unprompted review
Reply from Top Doctors
Dear Gaynor,
Thank you for sharing such a detailed and kind review. We are delighted to hear that you and your mother had a positive experience with Dr Nigham and Gill. It’s wonderful to know that they provided respectful and attentive care, especially given your mother's mobility issues. We take great pride in our professionals' dedication to ensuring every patient receives the time and attention they deserve.
We are also pleased to hear that Dr Nigham’s expertise, as well as the cleanliness and comfort of the clinic, contributed to a good experience. Your feedback is invaluable, and we will certainly pass along your kind words to both Dr Nigham and Gill.
Thank you once again for your feedback and for recommending Dr Nigham. Should you require any further assistance in the future, please do not hesitate to contact us.
Best regards,
The Top Doctors Team
Very helpful lady Nancy
I must give special thanks to Nancy at Top Doctors for her support, advice and help after booking an appointment. Nancy’s customer service is exemplary. She is a credit to Top Doctors. It’s because of Nancy I recommend them so highly then you know you’re not on your own if you have a problem or need to ask for more information.
March 13, 2025
Unprompted review
Reply from Top Doctors
Dear Miss Jones,
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that Nancy provided you with such excellent support, advice, and assistance after booking your appointment.
Customer care is a top priority for us, and we truly appreciate your recognition of Nancy’s dedication and professionalism. We will be sure to pass along your appreciation to her, as she will be pleased to know that her efforts made such a positive impact.
If you ever require further assistance, please do not hesitate to reach out. We are always here to help.
Best regards,
The Top Doctors Team
Top Doctors staff were very helpful…
Top Doctors staff were very helpful when I could not contact the consultant. Efficient and polite. Zofia and Nancy deserve a special mention.
March 13, 2025
Unprompted review
Reply from Top Doctors
Dear Susie,
Thank you for your kind words and for sharing your experience. We are delighted to hear that our team was able to assist you efficiently and politely when you had difficulty contacting the consultant.
A special thank you for recognising Zofia and Nancy’s efforts—we will be sure to pass along your appreciation to them. Providing excellent support to our patients is our priority, and your feedback motivates us to continue delivering the best service possible.
If you ever need further assistance, please do not hesitate to reach out. We are always here to help.
Best regards,
The Top Doctors Team
Angelica è stata super efficiente e empatica
Angelica è stata molto gentile, professionale, empatica. Ha gestito la mia richiesta velocemente e con efficienza mostrandosi comprensiva con simpatia.
March 10, 2025
Unprompted review
Reply from Top Doctors
Ciao Flaminia, grazie mille per la tua valutazione!
Siamo felici che la tua esperienza con la nostra piattaforma sia stata così positiva.
Speriamo che continuerai a fidarti di noi in futuro.
Cordiali saluti,
Top Doctors Italia
Making an appointment
Easy enough to make an appointment on the website when I couldn’t get through on the phone.
March 7, 2025
Unprompted review
Reply from Top Doctors
Thank you for sharing your feedback!😊 We’re glad to hear that you found it easy to make an appointment through our website, especially when you couldn’t get through on the phone. We strive to provide convenient and efficient options for our users.
If you need any further assistance, don’t hesitate to reach out. We’re here to help!
Best regards,
The Top Doctors Team
Perfect website and easy to get…
Perfect website and easy to get appointment.
March 1, 2025
Unprompted review
Reply from Top Doctors
Thank you so much for your kind words! 😊 We’re thrilled to hear that you found our website perfect and the appointment booking process easy. We work hard to make the experience as simple and efficient as possible.
If you need any further assistance, don’t hesitate to reach out. We’re here to help!
Best regards,
The Top Doctors Team
Very unstable website and difficult to…
Very unstable website and difficult to register. No confirmation text sent. Four attempts to book an appointment and a Spanish language trustpilot interface!
February 24, 2025
Unprompted review
Dr. Mayur Kumar - gastroenterologist
I went to see Dr. Mayur Kumar.
I found him patient and understanding. I felt he really took the time to listen to my problems. His advice was easy to follow and I felt reassured.
February 15, 2025
Unprompted review
Reply from Top Doctors
Thank you for sharing your experience with us. We are delighted to hear that the doctor was patient and understanding, and that you felt reassured after your consultation. It is always our goal to ensure that our patients feel heard and well-cared for.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help.
Best regards,
The Top Doctors Team
The first time I have used Top Doctors
The first time I have used Top Doctors. So far, the bio of the Consultant I wish to see is positive and the booking process is easy to follow.
February 15, 2025
Unprompted review
Reply from Top Doctors
Thank you for sharing your experience with us!😊 We’re delighted to hear that your first experience with Top Doctors has been positive and that you found the consultant’s bio informative and the booking process easy to follow.
If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help!
Best regards,
The Top Doctors Team
We went to visit Ms H M Harvey MRCPod…
We went to visit Ms H M Harvey MRCPod BSc(Hons) in Physio Excellence in Lacock Wiltshire, for a condition that my daughter had and which required the help from a Podiatrist. Ms Harvey was extremely gentle with the sore toe, explained in great details what caused the condition and also how to treat it. In all my interactions with medial practitioners this is one of the best. The service was truly outstanding.
February 14, 2025
Unprompted review
Reply from Top Doctors
Thank you for taking the time to share your experience. We are delighted to hear that your visit was so positive and that the specialist provided such thorough and gentle care for your daughter’s condition.
It is always reassuring to know that our patients receive clear explanations and outstanding service from highly skilled professionals. We truly appreciate your kind words and will ensure your feedback is passed along.
If you ever require further assistance, please do not hesitate to reach out. Wishing your daughter a swift recovery.
Best regards,
The Top Doctors Team
Booking unavailable slots
I've been trying to book an appointment with a dermatologist, I tried to book 5 different slots and they are available when trying to book, then you send the request and you're told the slot is not available anymore. I even tried a different day, not available. Basically shows dates as available then when you book they cancel. Useless.
February 11, 2025
Unprompted review
Reply from Top Doctors
Dear Claudia,
Thank you for sharing your experience. We sincerely apologise for the issues you encountered while trying to book your appointment. We understand how frustrating it must have been to repeatedly find available slots, only to have them cancelled after your request was submitted.
Upon reviewing your case, we found that the cancellations were made by the doctor’s office, not by our side. We have already contacted the practice and are in the process of clarifying their preferred booking method. To avoid further confusion, we are working to remove the calendar for this particular doctor from our platform until the booking process is clarified.
We truly appreciate you bringing this to our attention, and we will make sure to keep you informed of any updates. If you would still like assistance in booking an appointment or need help with another specialist, please do not hesitate to contact us directly.
We are committed to improving our service, and your feedback helps us do just that.
Best regards,
The Top Doctors Team
Very good and efficient
Good and efficient
Professional and quick to respond and answer questions or help with appointments etc
Misbah Shahzeb was very helpful and professional and went out of their way to help.
February 11, 2025
Unprompted review
Reply from Top Doctors
Dear Cecilia,
Thank you for your kind words and for sharing your experience. We are pleased to hear that you found our service efficient and professional, with prompt responses to your queries and appointment needs.
We will be sure to pass on your appreciation to Misbah Shahzeb, who will be delighted to know that their assistance was helpful to you.
If you require any further support in the future, please do not hesitate to contact us. We are always here to help.
Best regards,
The Top Doctors Team
Professor Domenico Valenti, Consultant Vascular Surgeon
Prof Valenti has been my consultant for some 9 years, monitoring stenosis of my carotid arteries; he eventually undertook a left carotid endarterectomy in March 2024. It was completely successful and my recovery was swift and complete.
He is very expert and clear, dedicated and patient focussed. I cannot recommend him enough.
March 1, 2024
Unprompted review
Reply from Top Doctors
Dear Michael,
Thank you for taking the time to share your experience. We are delighted to hear that your procedure was completely successful and that your recovery was swift and smooth.
It is truly rewarding to know that you felt well cared for and received expert, patient-focused attention throughout your treatment. Your kind words are greatly appreciated, and we will be sure to pass them along.
If you ever require any further assistance, please do not hesitate to contact us. Wishing you continued good health.
Best regards,
The Top Doctors Team
Sitio super recomendable para conocer…
Sitio super recomendable para conocer distintos doctores y conocer con quién uno prefiere sacar turno. Espectacular!
February 1, 2025
Unprompted review
Reply from Top Doctors
Hola Armando,
¡Muchas gracias por dejar tu opinión! Nos alegra mucho saber que hemos podido ayudarte de manera rápida y fácil a encontrar al mejor especialista.
Recuerda que también puedes descargar la app para tener una experiencia aún más simple.
Google Play: https://tinyurl.com/22z4vssz
iOS: https://tinyurl.com/2v2nbxnd
Y, si necesitas pedir información sobre alguno de nuestros servicios, contáctanos en el teléfono +54 (11) 68419961 o a través del mail info@topdoctors.com.ar
Muchos saludos,
El Equipo de Top Doctors.
Reply from Top Doctors
Dear Julien,
Thank you for your kind words! We are delighted to hear that you found our service responsive and multilingual. Providing clear and efficient support to all our patients, regardless of language, is one of our top priorities.
If you ever require further assistance, please do not hesitate to reach out. We are always here to help.
Best regards,
The Top Doctors Team
DR Nastro amazing
DR Nastro - cannot thank him enough for his care of my father . We need more dedicated DRs in the UK like him who explain everything and go way above and beyond their job title especially when the NHS is in a crisis and bed shortage. My dads operation was done so professionally with the upmost care and aftercare despite being told ICU was short of beds - Dr Nastro made sure my dads op went ahead and he had a bed in ICU
January 23, 2025
Unprompted review
Reply from Top Doctors
Dear Kelly,
Thank you for sharing such a heartfelt review. We are truly grateful for your kind words and delighted to hear about the exceptional care that the doctor provided for your father. His dedication and commitment to patient well-being are truly commendable, and we will make sure to pass along your appreciation to him.
In challenging times for the NHS, it is reassuring to know that professionals like the doctor continue to go above and beyond to ensure the highest level of care. We hope your father is recovering well, and we are here should you need any further support.
Best wishes,
The Top Doctors Team
Exceptional Customer Service
Sometimes things go wrong or don’t go to plan. How an organisation and their staff deal with you speaks volumes, especially in health care with patients who are fighting with health issues and having a difficult time. Mizbah from the Customer Service Team was extremely kind warm and helpful in dealing with an issue with a booking. It’s very refreshing and reassuring. I am extremely grateful to you, thank you so much.
January 22, 2025
Unprompted review
Reply from Top Doctors
Dear Sangeeta,
Thank you for sharing your experience with us. We sincerely appreciate your kind words and are truly grateful for your understanding. We recognise that dealing with health-related matters can be challenging, and we strive to provide the best support possible to ensure a smooth and reassuring experience for our patients.
We are delighted to hear that Mizbah from our Customer Service Team was able to assist you with kindness and professionalism. We will make sure to pass along your appreciation to her.
If you ever need further assistance, please do not hesitate to reach out. We are always here to help.
Best regards,
The Top Doctors Team
My request was personally answered…
My request was personally answered three hours after sending an email to the general customer support regarding the UK (I am from Europe). My concern was adressed immediately, very patiently and politely and Nancy came back to me the following day to assure herself my issues have been solved. It is very rare to be taken this seriously by a customer support. Thank you!
January 15, 2025
Unprompted review
Reply from Top Doctors
Dear Sil,
Thank you so much for sharing your experience! 😊 We're delighted to hear that your request was dealt with promptly and that Nancy provided you with the attentive and patient support you needed. Ensuring that our customers feel heard and valued is our top priority and it's wonderful to know that we met your expectations.
We'll be sure to pass on your kind words to Nancy - she'll be delighted to know that her efforts have had a positive impact. If you ever need any further assistance, please don't hesitate to contact us. We're here to help!
Kind regards,
The Top Doctors team
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