The Fumendo the person I spoke with he was excellent in dealing with me and what we wanted. He was courteous and respectful took his time to explain about what paying too much was about. It would... See more
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Review summary
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Obtaining travel insurance for my wife and myself, both with existing medical conditions, was very straight forward with Top Dog on-line application. The price quoted was competitive and provided the... See more
Phoned for a quote, spoke to helpful lady decided to except the quote given and. Paid for the insurance quick and easy. Also was fine agreeing with sending policy by post . Not received yet but ear... See more
Having searched online for holiday insurance Top Dog came out top for both price and cover. Extremely easy website to use. Would highly recommend.
Company details
About TopDog Travel Insurance
Written by the company
Our travel insurance is designed to protect you from those unexpected situations, either before or during your holiday. We offer you peace of mind with cover for unforeseen expenses including medical emergencies, lost luggage, delays and cancellations.
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Written by the company
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom
- topdoginsurance.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Polite and well spoken representative
Polite and well spoken representative. Ensured my request was dealt with.
March 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very poor experience.
Cost of policy changed for the no reason.
Extremely poor customer service on the telephone.
A thoroughly unacceptable experience.
March 30, 2026
Reply from TopDog Travel Insurance
Hi Trevor,
Thank you for taking the time to leave us a review and I am sorry to learn the price kept changing and that you had a poor experience with our team.
We have sent you an email to discuss this further.
Kind regards,
Claire
TopDog Team
Easy form to fill in x good price still…
Easy form to fill in x good price still waiting for policy to arrive x
March 24, 2026
Quick and unfussy
March 27, 2026
Very quick website to access travel…
Very quick website to access travel insurance. Identifying heath issues is easy. Great value
March 13, 2026
good customer service
Frist time i have use Topdog and have to say ist class service, i had a small problem and was sorted out quickly with good customer service would recommend Topdog for quality and value for money
March 18, 2026
Phone service to long wait time
Phone service to long wait time
Easier way to download Documents
March 15, 2026
Reply from TopDog Travel Insurance
Hi Roy,
Thank you for taking the time to leave us a review and I am sorry to learn you spent a long time waiting to speak with our Team.
I can see you requested for your documents to be posted and emailed to you, which was actioned. It should also be highlighted the documents were emailed through to you following the purchase.
If you would like to contacted us on responses@tifgroup.co.uk and provide further information about your phone call, we can look into this further for you.
Kind regards,
Claire
TopDog Team
I was really pleased to choose TopDog…
I was really pleased to choose TopDog Travel for my upcoming trip to Australia. They ticked all the boxes when it came to covering my travel requirements, offering exactly the protection and options I needed without any hassle. That said, I can’t comment much further right now for the simple reason that I haven’t had to make a claim (and I sincerely hope I never do!). So far, so good – they’ve given me solid confidence heading into the adventure. Highly recommend for anyone wanting reliable coverage upfront. Fingers crossed for smooth travels!
March 3, 2026
Unprompted review
Very straightforward to fill in…
Very straightforward to fill in information. Good price and also was easy to follow and request paper documents.
March 3, 2026
Getting a simple schedule of policy…
Getting a simple schedule of policy cover seemed to take a while and there is a lot of paperwork generated but the schedule is the crucial bit.
February 24, 2026
All went well
February 21, 2026
As a person who is over 70 and finds…
As a person who is over 70 and finds buying on line stressful I found your app straight forward to use.
February 7, 2026
Unprompted review
Easy of use quick and no problems to…
Easy of use quick and no problems to get sorted out
February 4, 2026
So easy to do
February 10, 2026
Easy to follow instructions well done
February 8, 2026
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