Delighted at receiving a large order from Top Quality Shop. It was sent and received very promptly.
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A few conflicting unclear emails from DHL , but finally the order was delivered and I am , so far pleased with the item ,also having emailed Top Quality Shop about DHL , the problem was soon dealt wi... See more
Arrived on time and as described but was damaged due to poor packaging
I recently ordered an expanding file case that was was not delivered on the expected due date and so I contacted Top Quality Shop for assistance. Lee Roberts responded to my email immediately and was... See more
Company details
Written by the company
Welcome to Top Quality Shop! Since we started out in 2017 in Staffordshire, we've been all about making your office and home life better with quality stationery and craft supplies. Now, we’re on a mission to fill your drawers and desks with the best stuff out there. Our vibe is simple: great products, great prices, and a helping hand whenever you need it. We’re not just selling stuff; we’re here to make your shopping experience something to look forward to. So, whether you're decking out your office or feeding your crafting hobby, we've got your back. Stick with us, and let’s make every day a bit more colourful and a lot more organised. Top Quality Shop is here for it all – making life easier, one quality product at a time.
Contact info
124 Finchley Road, NW3 5JS, London, United Kingdom
- admin@topqualityshop.co.uk
- topqualityshop.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Delighted at receiving a large order…
Delighted at receiving a large order from Top Quality Shop.
It was sent and received very promptly.
Arrived on time and as described but…
Arrived on time and as described but was damaged due to poor packaging
Easy to order
Easy to order, extra fast delivery! Exactly what I wanted at a fantastic price.
very good service
Speedy delivery and excellent quality…
Speedy delivery and excellent quality products.
Great to order from
Easy website to navigate. Good variety of products. Prompt delivery.
Well packaged and good quality
Fantastic customer service and great product
I recently ordered an expanding file case that was was not delivered on the expected due date and so I contacted Top Quality Shop for assistance. Lee Roberts responded to my email immediately and was able to confirm that the package had been mislaid by Royal Mail and he arranged for a replacement to be delivered free of charge. In the end the original package was delivered (several days late) and Lee gave me the option of keeping it at no extra charge. As well as being delighted at receiving such great customer service I am also very happy with the product. This was the first time I have made a purchase from this company but this experience means I will definitely shop with them in the future.
A3 guillotine …
A few conflicting unclear emails from DHL , but finally the order was delivered and I am , so far pleased with the item ,also having emailed Top Quality Shop about DHL , the problem was soon dealt with . Thank you
The item delivered was damaged we sent…
The item delivered was damaged we sent you a message with the photos but no reply as yet:

Reply from Top Quality Shop
Really good
Item packed very well and arrived on…
Item packed very well and arrived on time. Courier very polite and courteous. Could not ask for more. Thank you
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