My files arrived within expected timescale, and seem to be decent quality. I've dropped a star because of the completely unnecessary amount of sellotape wound round and round the parcel. This meant I... See more
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See what reviewers are saying
Received my order promptly. Everything was well packaged, and exactly as described. I would purchase again.
Purchased an A to Z document folder and although competitively priced it is not very sturdy. As it is made of cardboard I would have expected it to be packaged in something more robust than plastic wr... See more
There is always a catch when you buy something reduced. I ordered 2 cardboard brief case for filing, it has 21 filing sections in it. Keeps paperwork tidy and all in one place. On closing the one when... See more
Company details
Written by the company
Welcome to Top Quality Shop! Since we started out in 2017 in Staffordshire, we've been all about making your office and home life better with quality stationery and craft supplies. Now, we’re on a mission to fill your drawers and desks with the best stuff out there. Our vibe is simple: great products, great prices, and a helping hand whenever you need it. We’re not just selling stuff; we’re here to make your shopping experience something to look forward to. So, whether you're decking out your office or feeding your crafting hobby, we've got your back. Stick with us, and let’s make every day a bit more colourful and a lot more organised. Top Quality Shop is here for it all – making life easier, one quality product at a time.
Contact info
124 Finchley Road, NW3 5JS, London, United Kingdom
- admin@topqualityshop.co.uk
- topqualityshop.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Fantastic customer service and great product
I recently ordered an expanding file case that was was not delivered on the expected due date and so I contacted Top Quality Shop for assistance. Lee Roberts responded to my email immediately and was able to confirm that the package had been mislaid by Royal Mail and he arranged for a replacement to be delivered free of charge. In the end the original package was delivered (several days late) and Lee gave me the option of keeping it at no extra charge. As well as being delighted at receiving such great customer service I am also very happy with the product. This was the first time I have made a purchase from this company but this experience means I will definitely shop with them in the future.
A3 guillotine …
A few conflicting unclear emails from DHL , but finally the order was delivered and I am , so far pleased with the item ,also having emailed Top Quality Shop about DHL , the problem was soon dealt with . Thank you
The item delivered was damaged we sent…
The item delivered was damaged we sent you a message with the photos but no reply as yet:

Reply from Top Quality Shop
Really good
Item packed very well and arrived on…
Item packed very well and arrived on time. Courier very polite and courteous. Could not ask for more. Thank you
Good value and excellent service
Excellent description of goods and delivery earlier than scheduled.
Great service and producy
Open & clear lines of communication…
Open & clear lines of communication with exceptional service delivery. Item could've been wrapped better & note books lack margins but overall, am a very content first time customer. Thanks multiple times over
Magi Clips
I was looking for Magi Clips, but it didn't help that I didn't know what they were called!
When I eventually discovered them on Top Quality Shop, my problem was solved immediately - despatch was almost instantaneous, followed by prompt Royal Mail delivery.
The only other comment I would make is that your profile is not very prominent on Google and it took considerable searching before I found the product I was looking for. I'm sure that you could attract more business through raising your profile. Even when I found your site, it was not immediately obvious where this product was to be found. In hindsight, perhaps "storage solutions" might be a logical heading, but was not my first thought - filing accessories was my first thought.
I am not using the Magi Clips for magazine storage but for organising choral music for concerts, for which they are just perfect - perhaps a marketing opportunity for you?
Thank you for excellent customer service!
Dealing directly with the seller
Dealing directly with the seller, especially after a lovely phone call
Useful file case, as described on the website.
I like the look, it is exactly as described, and it is a reasonably solid item, very useful to hold papers and documents in different pockets.
We are very pleased with our toolboxes…
We are very pleased with our toolboxes - thank you so much. Everything worked perfectly from order through to delivery.
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