I absolutely adore this store. They consistently offer fair prices for their raffles and shipping your orders out. A huge thank you to Williams for promptly alerting me to claim my raffle win. It was... See more
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We are a one-stop-shop for all your fashion desires ranging from apparel, footwear, outerwear, and accessories. Name it, and we’ve got you covered. At Tops & Bottoms, we're dedicated to bringing you the high-end apparel of internationally renowned brands such as; Adidas, Puma, Jordan, New Era, Mitchell & Ness, Bally, Nike, and many others. With a firm focus on providing exceptional customer service, incredible value, and uniqueness, we serve you the authorized branded products at an affordable price.
Contact info
3960 W Madison St, 60624, Chicago, United States
- 7734823900
- estore@topsandbottomsusa.com
- topsandbottomsusa.com
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Replied to 7% of negative reviews
Typically replies within 24 hours
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William provided great customer service
William provided great customer service
Great customer service
Great customer service! Williams is awesome, she takes the time to reach out to me personally with offers and verifies my wants and needs and sees it through. Great experience that I wish more companies and people would duplicate
This Is A Great Experience ☺️ Thank You…
This Is A Great Experience ☺️ Thank You Kyousuke You made My 4th of July Spectacular 🎆 🎇 10/10 Recommend
Kyousuke you the man
Kyousuke you the man! Thanks for the help on the air max 95!!
Been searching for item for a month and…
Been searching for item for a month and finally found it retail and shipping was super fast
Great Sneaker Platform
Great, underrated platform that offers great raffles and customer service. Packages arrive timely and in good conditions. Williams was awesome so a big shout out! Thanks Tops and Bottoms!
William was very helpful and nice
William was very helpful and nice , product was shipped right away , I’ll strongly recommend making business with him
Tops and Bottoms is 1 of the best out…
Tops and Bottoms is 1 of the best out there for shoes or clothing. Customer service is top notch. Thanks to Abassi
White Air Force 1 low , 01
Many blessing to Williams let me know i won the raffle for the white Air Force 1 low ,01 was really looking forward to them smooth process fast checkout link. Looking forward to shopping more with Topsandbottomsusa, good looks Williams
Great survives
Kyousuke was very helpful answered all my questions helped me get shipping straight to my house and was very kind thank you Kyousuke
William is exceptional
William has exceptional customer service etiquette
the thing i thought wouldnt be an issue
The item i ordered wasnt the issue, i was super happy this store has the item i was looking for after it was sold out on its original website, so thats great! the not so great part is when i received the package, the packaging was so bad i mean the item fell out from the back of the box when i picked it up and brang it inside, im not sure whos fault it is that the packaging was so bad, but my review is ONLY on the packaging, not their service. kyousuke helped me out and everything , was patient and polite . great product, authentic and everything, only issue? the packaging🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️
Kyousuke Was awesome and helped me out…
Kyousuke Was awesome and helped me out with my order. He found the problem and fixed it right away.
Tops and Bottoms always puts the…
Tops and Bottoms always puts the customer first. Great gear and even better service! Shout out to Williams!
2nd time ordering this site
2nd time ordering this site. Legit and fair prices. Shout to Kyousuke. Thanks again!
RETURN OF MY HOKA TRAINERS WITH NO REFUND
I placed an order with Tops and Bottoms on the 14th April for a pair of Hoka shoes, and they arrived on the 27th April. On trying them they were to small so I returned them on the 28th, with a tracking receipt. Since I hadn't heard anything, I then had a email stating that the refund would be put in my bank. When I checked nothing went in and still hasn't as from today.
I have continued to email them on the 4th, 8th, 11th June and I've been ignored. I either want a refund or a bigger size (7)
Kyousuke is amazing!
Kyousuke is amazing!! Great customer service in reaching out for shoes I wanted!!
Always fast shipping and never an issue with the packaging or delivery!!
Tops and bottoms review
This shop has some of the best customer service I’ve ever experienced from an online store. Shipping is also very fast and they have a wide variety. Williams helped me out a ton.
William was very helpful and extremely…
William was very helpful and extremely friendly with my online order definitely will be shopping more from tops and bottoms from all the way from Tennessee keep up the great customer service guys thank you
William was fantastic
William was fantastic! incredible customer service and even assisted in getting my kid a pair!
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