I absolutely adore this store. They consistently offer fair prices for their raffles and shipping your orders out. A huge thank you to Williams for promptly alerting me to claim my raffle win. It was... See more
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We are a one-stop-shop for all your fashion desires ranging from apparel, footwear, outerwear, and accessories. Name it, and we’ve got you covered. At Tops & Bottoms, we're dedicated to bringing you the high-end apparel of internationally renowned brands such as; Adidas, Puma, Jordan, New Era, Mitchell & Ness, Bally, Nike, and many others. With a firm focus on providing exceptional customer service, incredible value, and uniqueness, we serve you the authorized branded products at an affordable price.
Contact info
3960 W Madison St, 60624, Chicago, United States
- 7734823900
- estore@topsandbottomsusa.com
- topsandbottomsusa.com
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Replied to 7% of negative reviews
Typically replies within 24 hours
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Great customer service
Amber was very great representative of the company quick customer service very responsive. Highly recommend

Reply from Tops and Bottoms
William took care of me yet again
William took care of me yet again. Won a raffle. Promptly sent the link to checkout. Great communication. Great customer service. Will continue to purchase from this establishment.
Williams was great he helped me out…
Williams was great he helped me out with my raffle win and was very attentive with questions I had on sizing. Williams is the best excellent customer service and tops and bottoms for both locations
William helped to make my experience…
William helped to make my experience simple and smooth. This company never disappoints, thank you so much for always making the experience enjoyable.
Needed a sure thing and this store was…
Needed a sure thing and this store was it! Williams made the process super easy and quick. No issues getting the shoes of my dreams!!
Great communication
Great communication. Fast and easy. Best experience I’ve had by far.
Just witness excellent customer service…
Just witness excellent customer service by Williams while purchasing a pair of shoes. Definitely will be doing business with tops and bottoms again.
Great communication
Great communication, obviously great product, fast ship times. T&B is wonderful.
William in particular was very helpful in quickly and effectively solving a minor issue. Happy customer here.
Williams was awesome!
Williams was awesome! Helped me snag a raffle win for a pair of the Jordan Levi 3s. Was easy and simple, loved it!
Tops & Bottoms & Williams
Williams was awesome. I wanted the Levi x Jordan hoodie but they didn’t have any. He went the extra mile and let me know he was able to do it. Great business!
I've been a highly valued customer to Tops and Bottoms.
Tops and Bottoms have always delivered the best of quality in customers satisfaction, I am confident that William and the team will do everything in their power to make sure of it. That's why people should feel welcomed to shop at Tops and Bottoms.
Never recieved my order
Never recieved my order-- called, horrible customer service and the reciever lied on call saying it would ship the same day i called, I ordered my item 12 days ago, i look at my tracking and it still has not been updated, and shows out of stock on the item i ordered, scammers :/
One of the best custom service
Willams provided me some of the best customer service I’ve ever had. He was friendly, professional, and really took the time to help me find exactly what I needed. He was patient, knowledgeable, and made the whole experience easy and enjoyable. You can tell he genuinely cares about customers. I’ll definitely be back because of the great service he gave!
Just purchased the Badbo 1.0
Just purchased the Badbo 1.0, super excited and William was able to assist immediately.
Thank you
Shout out Williams for the flawless…
Shout out Williams for the flawless transaction A+
Great shopping experience
Great shopping experience. Customer service from William was excellent—he helped me complete my purchase smoothly. Will definitely shop here again.
I was received a text from Rep William…
I was received a text from Rep William and he let me know I won the raffle for the just released Jordan 1 Low medium olives and it was just in time since prices have went up this morning and sold out in some places. I was eagerly able to purchase with a link that was sent by William after confirming I would like to purchase. William made it so easy to do this with his timely communication. Keep up the great work Rep William and Top and Bottoms!!!
Always Getting You Right!
Love this store. Very easy to deal with and I’m buying from out of state. Will definitely support them in the near future. Thanks for looking out!
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