TopSurveys Reviews 

6,777
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,895 reviews, reviewers had a great experience with this company. People find the mobile application very intuitive and simple to use, praising the large variety of fun surveys and engaging games available on the platform. Consumers frequently highlight the fast payment methods, noting that earnings arrive quickly and smoothly through various convenient options. However, some customers also noted occasional issues with technical errors, freezing screens during surveys, or being unexpectedly disqualified after spending valuable time on them. A few other people also felt that certain tasks took much longer than originally advertised or experienced frustrating problems when trying to withdraw their earnings.

What people talk about most

Payment

Customers had ambiguous experiences with payment. Many reviewers report frustration over uncredited earnings,... See more

User experience

Users describe ambiguous interactions with user experience, as experiences with the platform vary greatly.... See more

Application

People report positive experiences with application, highlighting that it has everything they want in a... See more

Value for money

Customers consistently note ambiguous experiences with value for money. While many reviewers feel it is a... See more

Website

Consumers find website to be ambiguous, with highly mixed and conflicting experiences reported by reviewers.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had good experience with top survey, it might not be fantastic but at least it was good. Sometimes you are screened out but other times your will compensated for your time and effort. On daily basi... See more

Company replied

Rated 4 out of 5 stars

Overall, I like the platform. Most of the time, there are plenty of easy-to-answer surveys. I like that you get rewarded even if you don't qualify for the survey. The only thing I don't like is that t... See more

Company replied

Rated 4 out of 5 stars

Ive had a very good experience but would like being able to get more surveys that are worth more

Company replied

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

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4.0

All reviews

(6,777)

2,977 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great no probs at all

August 13, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

I had been playing a game they…

I had been playing a game they advertised a promotion with. I was skipped over for the reward. I contacted their support team and was told I needed to wait 3 business days. I now waited and they basically told me nothing they can do with them not tracking something. So I got screwed out of a bonus by them after them coming up with delays. Be careful about doing business with topsurvey

August 6, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We truly appreciate your feedback and understand how important it is to receive your points after completing an offer.

Offer tracking and crediting can sometimes take a little time. Some offers may take up to three (3) business days for our offer partners to complete their verification process.

If your points still haven't been added after that time, or if you have any account-specific questions, please send us an email at help@topsurveys.app with any helpful details or screenshots. Our team will be happy to take a closer look and assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

Great platform minus errors

Great platform minus errors. Fix the frequent errors and everything else is great. Decent and quick payment.

August 11, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

It's useful and you earn your money

It's useful and you earn your money, only problem is that sometimes somes survey give you nothing

August 11, 2026
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your feedback.

Our team is always working to provide the best possible experience and bring you even more rewarding opportunities. It's wonderful to know we're meeting your expectations.

If you ever have any questions or need assistance, please don't hesitate to email us at help@topsurveys.app. Our team will be happy to help.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team
"

Rated 1 out of 5 stars

I have earned 5$ by taking in this site…

I have earned 5$ by taking in this site so far. However I have tired to cash out today after verifying my phone number and it's not working right now and every survey I am trying to participate it's disqualifying me instantly which is weird. I think I have got shadow ban I don't know why but it's a scam. I have mailed today about it and no one is replaying in it.

August 10, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how important it is to enjoy a smooth reward redemption process, and we appreciate you letting us know about your concerns.

There are a few reasons why a cash out may not be available right away, such as account verification, reward eligibility, minimum payout requirements, or a temporary technical review to help keep rewards secure.

We'd love the opportunity to take a closer look at your account. Please email us at help@topsurveys.app, and include any relevant details or screenshots if possible. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about Top. I almost feel guilty how easy it is to earn from this site. They have everything I want in a survey app.

November 10, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Got Banned Without Cause

What a joke. They banned me for 2 weeks for poor quality. I emailed them and asked them to give me examples of poor quality, as I was answering questions truthfully. No response. Then I checked again on the day the ban was supposed to be lifted only to find that I was now banned forever. Just a generic response as to why like before. When I tried to close my account and re-login to ensure that my account was gone a brand new account was opened under the same email!!! Avoid this company.

August 7, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience, and we understand how concerning it can be if your account is no longer accessible.

In some cases, accounts may be restricted after a routine review to help keep the platform fair and secure for all members. These reviews are based on our systems and account activity.

If you'd like us to take a closer look at your account, please email us at help@topsurveys.app with your account details. Our team will be happy to review your case and provide more information if available.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

Ive had a very good experience but…

Ive had a very good experience but would like being able to get more surveys that are worth more

July 28, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We understand that receiving a lower survey reward than expected can be disappointing, and we appreciate you sharing your experience.

Survey rewards are determined by our survey partners and can vary depending on factors such as the survey length, complexity, and research requirements. The reward is displayed before you begin so you can decide whether it's the right fit for you.

If you have any questions about a specific survey or would like us to review your experience, please email us at help@topsurveys.app with the survey details and any screenshots you may have. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Very good app

Very good app, highly recommend, hopefully it doesn't disappoint me like the other survey apps did, so far so good.

August 6, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

SCAM THEY TAKKE YOUR MONEY...

SCAM THEY TAKKE YOUR MONEY.... If your wanting to make /cashout anything over £10 dont bother you wont be able to you can cash out little money eg £5 whatver it will work but when u try anything over £10 will never happen i got paid £13 for a game now i try to cashout it dont let me says ive tried too many times please try again later okay so i wait 24 hours to try again guess what ? says the same thing not to mentiion i cannot evenm copmplete a servey they ask me one question theninstant screenout which is funny as their app says tired of screenout ? yhyhyh they will steal your money at the end

August 6, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your experience. We understand how important it is to enjoy a smooth reward redemption process, and we appreciate you letting us know about your concerns.

There are a few reasons why a cash out may not be available right away, such as account verification, reward eligibility, minimum payout requirements, or a temporary technical review to help keep rewards secure.

We'd love the opportunity to take a closer look at your account. Please email us at help@topsurveys.app, and include any relevant details or screenshots if possible. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

This site when playing the games is a…

This site when playing the games is a scam. As soon as a player reaches a certain level, they stop crediting you with the level and stop paying you. If you submit a ticket, you receive a laundry list of questions, then your ticket is closed. If you submit another ticket with the requested info, they send the same closed message indicating the info requested wasn’t provided. It’s a lot of wasted time with little to no reward.

August 5, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your experience. We truly appreciate your feedback and understand how important it is to receive your points after completing an offer.

Offer tracking and crediting can sometimes take a little time. Some offers may take up to three (3) business days for our offer partners to complete their verification process.

If your points still haven't been added after that time, or if you have any account-specific questions, please send us an email at help@topsurveys.app with any helpful details or screenshots. Our team will be happy to take a closer look and assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 5 out of 5 stars

Love it love it love it

September 12, 2025
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

They will not let me cash out when I…

They will not let me cash out when I have not any problems before and now it won’t but they will give me a $0.01 a day for login. Don’t get no response when email them when I ask the questions.

August 5, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your experience. We understand how important it is to enjoy a smooth reward redemption process, and we appreciate you letting us know about your concerns.

There are a few reasons why a cash out may not be available right away, such as account verification, reward eligibility, minimum payout requirements, or a temporary technical review to help keep rewards secure.

We'd love the opportunity to take a closer look at your account. Please email us at help@topsurveys.app, and include any relevant details or screenshots if possible. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 5 out of 5 stars

Easy

Easy, correct

August 4, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Who could possibly be having a good…

Who could possibly be having a good experience for this site? Spending hours to make mere cents?
Also being kicked off surveys after you've already spent 20 minutes doing what was supposed to be five. I think they're complete scammers and I do not recommend this site to anybody!

REPLYING TO THEIR REPLY:
No. It was not "occasional" that the survey would end without paying me. I'd say it was 10 to 20% of the surveys I attempted to do to make some meager earnings. I spent hours and hours answering questions on your site and in the end I barely made $15 over the course of several days. You already sent me the same cookie cutter reply each time I complained to you about the surveys. I really hope no one else wastes their time on your site.

August 4, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

It pays smd it takes a few minutes for…

It pays and it takes a few minutes for the cash to reach my account:)

July 28, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

Very good application if you looking…

Very good application if you looking for a side hustle, but sometimes they kick you out of the survey .

August 4, 2026
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 5 out of 5 stars

Very good experience

Very good experience

August 2, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

HeelTevreden met Top Surveys

HeelTevreden met Top Surveys. Alles verloopt vlot. Top!!!

August 3, 2026
TopSurveys logo

Reply from TopSurveys

Hallo,

Hartelijk dank voor uw fantastische feedback! We zijn blij te horen dat u TopSurveys zo waardeert.

Uw vriendelijke woorden betekenen veel voor ons team en inspireren ons om TopSurveys te blijven verbeteren en de best mogelijke ervaring voor onze gebruikers te bieden.

Mocht u vragen of suggesties hebben, neem dan gerust contact met ons op via help@topsurveys.app. We horen graag van u.

We stellen uw feedback zeer op prijs en streven ernaar uw ervaring met TopSurveys continu te verbeteren.

Met vriendelijke groet,
Het TopSurveys Supportteam

Rated 1 out of 5 stars

Ez at first then poop

November 13, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

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