TopSurveys Reviews 6,113

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 3,773 reviews, reviewers had a great experience with this company. Customers are really happy with the app, finding it easy to use and a convenient way to earn extra cash. Many appreciate the straightforward surveys and the quick payout process, with some noting that payments are received almost instantly via PayPal. People also enjoy the variety of surveys and games available, making the experience engaging and rewarding. However, some customers were not happy with the payment process, particularly concerning game offers where earned money or progress sometimes disappeared. There were also mentions of surveys freezing or screening users out without compensation, which can be frustrating. Additionally, some users felt that the payment for longer surveys was too low compared to the time invested.

What people talk about most

Payment

People report ambiguous experiences with payment. While some customers praise the ease and speed of payouts,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the app easy to use, clear,... See more

Application

Users describe positive interactions with the app, with many finding it a great way to earn extra money... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise it as a great survey site,... See more

Value for money

Reviewers mention ambiguous feedback about value for money. While some customers find the app rewarding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Rated 4 out of 5 stars

I love the app it’s a very nice easy way to make some extra cash for things like food gas etc.. the surveys are very easy to navigate and only take up a little time out of your day. The only reason I... See more

Rated 4 out of 5 stars

I really enjoy the way the surveys are listed on their website. Most the surveys I have done, I actually received credit for vs becoming disqualified shortly or what seems to be half way in. I... See more

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 1 out of 5 stars

Why?

I don't understand why people have a good experience here. Why is it that I can literally take an ENTIRE survey, and THEN get kicked out? Is it possible for someone to clone my screen and take my survey earnings? This is ridiculous, I get kicked out every single time!

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Too personal

These surveys that I took were all about my race and questions about my children. I thought I would be reviewing goods and services, not forking over my personal information. Beware, may be doing surveys for the government!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Top Surveys come back from the Dead

Top Surveys come back from the Dead
They now have a exciting way to do your surveys now.
Other sites you do their surveys and get rejected a lot. I say 10 surveys get rejected and then on the 11th you complete and get a small reward. NOT WITH TOP SURVEYS. NO REJECTINGS BIG PAYOUTS and that's the TRUTH. I Love this site.

November 6, 2025
Rated 5 out of 5 stars

Fast cash !EXTRA CASH IS ALWAYS GOOD

Fast cash !! Read write type and collect cash fast pay out fir as little or lot of time its on you how long you wanna put into this app i love it on all the spare time i give it i make a few extra $$ and extra $$ is always good

August 5, 2025
Rated 2 out of 5 stars

The survey never actually gave me a…

The survey never actually gave me a survey to complete. The only questions that kept coming up, were my age, household income, whether or not I had children under 18, and my state, and zip code. I never really got to an actual survey. Kind of disappointing.

April 4, 2026
Unprompted review
Rated 2 out of 5 stars

Was Good

Started off great got my first payout no issues then the app stopped tracking my game play , can’t do surveys can’t even cash out $5 it was good now it sucks. Have sent 4 emails only vague reply

April 4, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for the frustration this has caused. We understand how disappointing it is when tracking and cashout features stop working. Please email us again with your account details so we can escalate and properly resolve this for you.

Rated 1 out of 5 stars

I dont know how this company can have…

I dont know how this company can have these ratings when they are scammers. They block your account without telling you the reason, they dont even say its blocked. They just dont let you withdraw your funds and you just stay in limbo, literally been having this issue for over a year. Its just a scam company, I wouldnt touch it if I were you.

March 30, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi, we’re sorry to hear about your experience. We understand your frustration regarding your account and withdrawal concerns. We want to better understand your situation and help resolve it. Please contact us at help@topsurveys.app so we can review your case.

Rated 1 out of 5 stars

Asked for help and was banned!

I sent a complaint about a reward pending asking for advice on what to do for a chime reward I started I was only asking for advice when i finally received the reward I tried to cash out it was thirty dollars and then next thing I know I'm banned forever it says! The worse thing is it can't do any similar steps with chime because i already did it on top surveys and received no reward for my time it's still in my account and still can't get the money earned.

April 24, 2025
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your reward and account status so we can review this properly. Please contact us at help@topsurveys.app with your account details so our team can investigate and assist you further.

Rated 1 out of 5 stars

A fraudulent site

A fraudulent site, the reward can't be withdrawn, don't waste your time

March 22, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the withdrawal issue you’re facing so we can properly investigate. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.

Rated 1 out of 5 stars

If not eligible dont send me to new surveys

Does a survey that states 18 minutes im there for 4 different surveys telling me not eligible to then get sent straight to a 35 minute survey, simply stop the survey and let us pick a new one instead of looping around for not a single reward, this is stupid to deal with cause im told 1 survey and im told a set time and i get there can be a few minutes here and there discrepancies but not a whole 17 minutes longer. Technically could have done a whole other survey with that added time and again not a single reward

March 25, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the repeated disqualifications and survey time discrepancies so we can review your case. Survey eligibility and routing are controlled by providers and can change during completion. Please contact us at help@topsurveys.app so we can investigate further.

Rated 1 out of 5 stars

Tried to get my first $20 payment…

Tried to get my first $20 payment transfer to my bank. Says it was done and I haven't received anything and no one will help

March 24, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your missing payout and help resolve it. I wanted to inform you that typically, an email containing a link to redeem your rewards or voucher is dispatched to you within 30 minutes. In case it doesn't appear in your inbox, I kindly suggest checking your SPAM/Junk folder as well. Sometimes, our emails might land there if our address isn't yet added to your contact list. If the issue continues, contact us at help@topsurveys.app.

Rated 3 out of 5 stars

I don't really know what to say about a…

I don't really know what to say about a half like this I mean they pay you for I definitely cash that with them they definitely do pay you it's just so hard for me to keep focus on doing these surveys for like 12 cents or 24 cents 32 cents some of them might be $2.88 I don't know but most of them are under a dollar but they do pay

November 6, 2025
TopSurveys logo

Reply from TopSurveys

Thanks for your honest feedback. We’re glad you’ve been able to cash out successfully. We understand that smaller rewards can feel discouraging and appreciate your input. We’ll share your feedback with our team to help improve the experience. If you need support, contact us at help@topsurveys.app.

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