TopSurveys Reviews 6,113

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 3,773 reviews, reviewers had a great experience with this company. Customers are really happy with the app, finding it easy to use and a convenient way to earn extra cash. Many appreciate the straightforward surveys and the quick payout process, with some noting that payments are received almost instantly via PayPal. People also enjoy the variety of surveys and games available, making the experience engaging and rewarding. However, some customers were not happy with the payment process, particularly concerning game offers where earned money or progress sometimes disappeared. There were also mentions of surveys freezing or screening users out without compensation, which can be frustrating. Additionally, some users felt that the payment for longer surveys was too low compared to the time invested.

What people talk about most

Payment

People report ambiguous experiences with payment. While some customers praise the ease and speed of payouts,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the app easy to use, clear,... See more

Application

Users describe positive interactions with the app, with many finding it a great way to earn extra money... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise it as a great survey site,... See more

Value for money

Reviewers mention ambiguous feedback about value for money. While some customers find the app rewarding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Rated 4 out of 5 stars

I love the app it’s a very nice easy way to make some extra cash for things like food gas etc.. the surveys are very easy to navigate and only take up a little time out of your day. The only reason I... See more

Rated 4 out of 5 stars

I really enjoy the way the surveys are listed on their website. Most the surveys I have done, I actually received credit for vs becoming disqualified shortly or what seems to be half way in. I... See more

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

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Rated 1 out of 5 stars

Avoid. Compete scammers!

Avoid. This app is a complete scam. You waste your time and provide your information completing offers and surveys over a long time.

Topsurveys are liars and thieves. They steal your time, information and earnings.

Constantly reviewing accounts. And then when you've reached required amount for any reward. They block you. And you get 'techincal error, contact support'.

Customer service lies over months (since Nov 25 now), and with promises that my account will be restored soon and reviewed.

They use constant lies and excuses.

And then messages don't go through, so they ignore you.

Please don't waste your time here. Compete scammers. Look at other surveys apps.

Thank you!

November 1, 2025
Unprompted review
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Reply from TopSurveys

Hi there, thanks for letting us know. Sometimes cash-out issues happen due to account reviews, minimum payout requirements, or temporary technical delays. Please ensure your account meets payout requirements, your payment details are correct and up to date, and try updating the app or clearing your cache. If the issue continues, contact us at help@topsurveys.app.

Rated 1 out of 5 stars

I don’t care what anybody else has to…

I don’t care what anybody else has to say. Do not waste your time on this app. It will track you one minute and then not track you for the highest paying levels or a purchase you’ve made and then we’ll start tracking you again and when you spend $19 and they owe you 1033. They’ll give you a one time courteous of one dollar because they didn’t track me so they just don’t owe me the 1033 but it’s track me again now once I hate paying no more on the app and they’re only have to pay me 30 $.40 at a time yeah , I’ve got any proof you’d like to see . Email me !

March 2, 2026
Unprompted review
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Reply from TopSurveys

Hi there! Thanks for sharing this. Sometimes rewards can take up to 72 hours to appear while the provider confirms your progress. Delays may also occur if tracking didn’t register correctly. Please ensure the app is updated, avoid switching devices or clearing data during offers, and keep screenshots of your progress and requirements. If the issue continues, contact us at help@topsurveys.app.

Rated 1 out of 5 stars

You all kick me out the platform

You all kick me out the platform

August 16, 2025
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your concern and help resolve the issue. Please contact us at help@topsurveys.app so our team can review your account and assist you further.

Rated 1 out of 5 stars

I have been trying to get customer…

I have been trying to get customer support to help me for three weeks. No one will answer me. I kept getting an error message when I cashed out so I was not able to get the money I actually earned. I just deleted my account.This is by far the worst survey site I have ever joined and will not recommend to anyone. There are much better survey sites who will actually pay you the money that they owe you
After months they give me a generic answer on this site. They would not give me an answer for the weeks I tried to get help. My account met all the requirements they just did not want to pay me. I deleted the app there are much better ones that actually pay you

March 5, 2026
Unprompted review
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Reply from TopSurveys

Hi there, thanks for letting us know. Sometimes cash-out issues happen due to account reviews, minimum payout requirements, or temporary technical delays. Please ensure your account meets payout requirements, payment details are correct and up to date, and try updating the app or clearing your cache. If the issue continues, contact us at help@topsurveys.app.

Rated 1 out of 5 stars

Ok so I've tried every way to cash out…

Ok so I've tried every way to cash out and it just says ERROR. Giftcards...ERROR. So they are scamming people.

March 5, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for the issue. Cash-out or gift card errors can happen due to account verification, payout limits, or temporary technical problems. We want to better understand what’s happening in your case—please contact us at help@topsurveys.app so we can review your account and assist you further.

Rated 1 out of 5 stars

Lost money because the offer was not tracked

I had a very disappointing experience with TopSurveys.

I selected an offer for PlayIO – Deposit and Spend 15 EUR directly through the TopSurveys app, exactly as instructed. I carefully followed every step: I clicked the offer through the app, created the account, and deposited 15 € using Apple Pay. I also played with the deposited balance as required.

According to the instructions, I should have received 23.49 € as a reward after completing the task.

However, the reward never appeared.

I contacted TopSurveys support and provided all requested information and screenshots, including proof of deposit and proof that the task was completed. After several messages, their final response was that the offer was not tracked due to a technical issue, and therefore they cannot reward it.

So in practice I lost my 15 € and received nothing, even though I followed the instructions exactly.

This feels extremely unfair. If users complete tasks exactly as required, they should not lose money because of tracking issues on the platform.

Based on my experience, I would strongly advise others to be cautious with these offers.

February 21, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your PlayIO offer and the missing reward so we can review it properly. Please contact us at help@topsurveys.app with your account details and screenshots so our team can investigate and assist you further.

Rated 1 out of 5 stars

The scammers will block your account…

The scammers will block your account when you reach the withdrawal limit, and the positive reviews are fake.

March 1, 2026
Unprompted review
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Reply from TopSurveys

We’re sorry you feel this way. Accounts are not blocked for reaching a withdrawal limit. Restrictions only occur due to verification issues, or policy violations. We also take review authenticity seriously. Please contact us at help@topsurveys.app so we can review your account and clarify the issue.

Rated 1 out of 5 stars

Fraudsters when you reach the…

Fraudsters when you reach the withdrawal limit, they suspend your account, be careful

March 1, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry you feel this way. That is not how our system works—accounts are not suspended for reaching a withdrawal limit. We want to better understand your concern and help clarify. Please contact us at help@topsurveys.app so we can review your account.

Rated 1 out of 5 stars

This scam site will block and suspend…

This scam site will block and suspend your account when you reach the withdrawal limit.

February 19, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your case—please contact us at help@topsurveys.app so we can review your account and assist you further.

Rated 1 out of 5 stars

Everytime I do a survey it says three…

Everytime I do a survey it says three minutes but it lies and says 10 minutes longer when I get approved to do a survey I tried to do a dollar it says I'm not qualified and you guys use ad and say people do your survey they won't disqualified you with the survey it lies to me

April 5, 2025
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. Survey length and eligibility are set by providers and can change during the survey based on screening criteria or quotas. We understand this is frustrating and want to better understand your case—please contact us at help@topsurveys.app so we can review it further.

Rated 1 out of 5 stars

Ano6her fraudulent survey apps,all this…

Ano6her fraudulent survey apps,all this screening out is just for you to get free data without rewarding

August 27, 2025
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. Survey screenouts happen when providers determine you don’t match the required criteria or quotas, even after starting a survey. We want to better understand your case—please contact us at help@topsurveys.app so we can review this further.

Rated 2 out of 5 stars

Great for pennies,Bad for Dollars

Just like a lot of survey and game apps they started out great, but as time goes along and you get to the bigger money the site starts having problems and they can't seem to help you, when you talk to them it's always someone else's fault. They are the ones who put up the prices for the accomplishments so they should honor them. So in closing the site like most is good for pennies, but not so Great for Dollars.

February 26, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the issues you faced with larger rewards and review your case properly. Please contact us at help@topsurveys.app with your account and offer details so our team can investigate and assist you further.

Rated 1 out of 5 stars

Scammers

Banned I joined earned 5 pounds requested payment banned instantly I answered all them surveys correctly and honestly it's all on video I will be uploading it to my YouTube channel.
.

February 25, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your account and payment request so we can review it properly. Please contact us at help@topsurveys.app with your account details so our team can investigate and assist you further.

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