TopSurveys Reviews 6,113

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 3,773 reviews, reviewers had a great experience with this company. Customers are really happy with the app, finding it easy to use and a convenient way to earn extra cash. Many appreciate the straightforward surveys and the quick payout process, with some noting that payments are received almost instantly via PayPal. People also enjoy the variety of surveys and games available, making the experience engaging and rewarding. However, some customers were not happy with the payment process, particularly concerning game offers where earned money or progress sometimes disappeared. There were also mentions of surveys freezing or screening users out without compensation, which can be frustrating. Additionally, some users felt that the payment for longer surveys was too low compared to the time invested.

What people talk about most

Payment

People report ambiguous experiences with payment. While some customers praise the ease and speed of payouts,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the app easy to use, clear,... See more

Application

Users describe positive interactions with the app, with many finding it a great way to earn extra money... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise it as a great survey site,... See more

Value for money

Reviewers mention ambiguous feedback about value for money. While some customers find the app rewarding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Rated 4 out of 5 stars

I love the app it’s a very nice easy way to make some extra cash for things like food gas etc.. the surveys are very easy to navigate and only take up a little time out of your day. The only reason I... See more

Rated 4 out of 5 stars

I really enjoy the way the surveys are listed on their website. Most the surveys I have done, I actually received credit for vs becoming disqualified shortly or what seems to be half way in. I... See more

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
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Asks customers to review

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Rated 4 out of 5 stars

Love this site but don't like how they…

Love this site but don't like how they now have pick a box if you don't qualify for a survey. I don't know of anyone who has actually managed to pick an amount over .9c....even though there are $20 boxes displayed. It's obviously rigged and really hope they return to the original format.

February 24, 2026
Unprompted review
Rated 4 out of 5 stars

Double days

The best thing about top surveys, is when they give those 2 days to double your pay. Love that!

July 28, 2025
Rated 2 out of 5 stars

Not the best.

Very low paying surveys. You don’t even see the occasional high paying survey. They also consistently lie about the time each survey takes…. Id say for any survey you do see add an extra 10-15 minutes. Would I recommend? Not really.

February 22, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thanks for your feedback. Survey rewards and estimated times are provided by survey partners and can vary depending on qualification and completion flow. We understand the frustration with longer surveys and appreciate your feedback. If you’d like us to review your experience, contact us at help@topsurveys.app.

Rated 3 out of 5 stars

It's a pretty good survey app

It's a pretty good survey app

April 22, 2025
TopSurveys logo

Reply from TopSurveys

Thanks for your feedback! We’re glad you’re enjoying the app and appreciate you taking the time to share your experience. If you ever have questions or suggestions, feel free to contact us at help@topsurveys.app.

Rated 3 out of 5 stars

I found three other higher paying…

I found three other higher paying surveys, Top Survey is still good but their timing on surveys are higher but their rewards are very low

April 7, 2025
TopSurveys logo

Reply from TopSurveys

Thanks for your feedback. Survey rewards and estimated times are set by providers and can vary depending on availability and eligibility. We appreciate your input and want to better understand your experience—please contact us at help@topsurveys.app.

Rated 1 out of 5 stars

Bad offers

Most of their offers that require spending do not track. You will lose more on here than you gain.

February 20, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your missing tracking and reward issues so we can investigate properly. Please contact us at help@topsurveys.app with your account and offer details so our team can review and assist you further.

Rated 2 out of 5 stars

Some surveys just time out after…

Some surveys just time out after completing, that sucks because you get no compensation for those ones after just wasting your time 😒.
Other ones you will get a few cents compensation.
I'll give a better review after I see some improvement on those issues.

February 19, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thanks for your feedback. Sometimes surveys may end early due to a screenout, which happens when you don’t match the provider’s required profile, or due to a technical error during completion or tracking. We want to better understand your experience—please contact us at help@topsurveys.app so we can review this further.

Rated 1 out of 5 stars

Horrible site and rude customer service

I got a new phone and when I tried to Cashout it said my account was under review. That was almost 2
months ago and I'm still waiting. They claim they sent a code to my cellphone. However I never got it. They tried saying it must be my carrier. Well I tried 3 different phone numbers with 3 different carriers and still didn't get it!!! I emailed customer service a few times and they were very rude!

January 5, 2026
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Reply from TopSurveys

We’re sorry for your experience. We want to better understand your account review and verification issue so we can investigate properly. Please contact us at help@topsurveys.app with your details so our team can check your case and assist you further.

Rated 5 out of 5 stars

TopSurveys pays for real with Paypal / Topsurveys plateste pe bune!!!…

TopSurveys pays for real with Paypal (TopSurveys plateste pe bune cu Paypal),
first withdraw its at 5 euros but after that i was able to withdraw 1 euro
(prima retragere este de la 5 euro, apoi am putut sa retrag imediat ce am facut 1 euro). it takes about 3 minutes to recive the pay in my Paypal (dureaza cam 3 minute pana intra banii in Paypal). i played a few games and answerd some surveys, some youll like, some not so much but you choose when, where and if you have time for it ( am jucat cateva jocuri si am completat cateva chestionare/ sondaje de opinie, unele iti vor place, altele nu prea dar tu alegi cand, unde si daca ai timp de ele).

February 18, 2026
Rated 1 out of 5 stars

Site is a scam

Site is a scam. they route to another survey when you just finished and no pay.

Edit: There reply aims to mislead you, claiming surveys redirect based on qualification...No! not what I stated. I finished surveys. No pay!! Scams!!

February 13, 2026
Unprompted review
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Reply from TopSurveys

We’re sorry for your experience. Survey redirects can happen when providers determine eligibility or quota changes during completion, which may affect rewards. We want to better understand your case—please contact us at help@topsurveys.app so our team can investigate and assist you further.

Rated 1 out of 5 stars

terrible company

terrible company, dont like paying out on games, reached a high level on one, was due a pay out of £70, didnt arrive was told to wait 72 hours, queryed as didnt arrive, then got in reply: We’ve checked on your concern, and unfortunately, due to a technical issue, the offer was not tracked. When tracking fails, we don’t receive the necessary completion data, which means we’re unable to confirm your activity or issue credits for this specific offer.

We understand how frustrating this can be

February 12, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your missing £70 reward and review what happened with the tracking issue. Please contact us at help@topsurveys.app with your account and offer details so our team can investigate and assist you further.

Rated 1 out of 5 stars

Everything was fine until I it.came to…

Everything was fine until I it.came to larger payout then was banned. Don't wate time , they won't answer either when you write .

October 14, 2025
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Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your account and the ban decision so we can review it properly. Please contact us at help@topsurveys.app with your details so our team can investigate and assist you further.

Rated 1 out of 5 stars

At first it might seem that TopSurveys…

At first it might seem that TopSurveys is a trustworthy app but after having spent numerous hours playing games, the games options on the app disappeared. The rewards (almost $100.00) I accumulated, that's been pending for more than a week, suddenly also disappeared and the money never paid out.

The company is untrustworthy and just steals data for its users.

February 11, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your missing game offers and pending rewards so we can investigate properly. Please contact us at help@topsurveys.app with your account details so our team can review and assist you further.

Rated 5 out of 5 stars

They actually live up to their…

They actually live up to their promises.. but as any survey site they surveys are too picky.. but they pay out and I enjoy my experience with them.. helpful and prompt staff.. 5 stars all the way

June 24, 2025
Rated 1 out of 5 stars

Missing rewards.. different excuses of why I can’t receive.

Having a very bad experience I collected small rewards the most was $24 when I reached $48 reward they said give it 72 hours when I looked at my games 2 days later games was removed so therefore I was unable to receive my reward. So I continue with other games.. played Solitaire Cash I was paid for my first deposit when I reached other rewards I reached out same response contact after 72 hours.. so I waited a week still no reward. Rep said they don’t have me linked so I would have to play other games.. I don’t understand if I got paid out once. So she asked me to do foot work go through my credit card show what I paid screen shot pictures of my wins.. I have to specify date I completed what I completed amount.. just too complicated I let her know I submitted screen shots which shows that information. So now I have to wait again.

February 9, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your missing rewards and tracking issue so we can properly investigate. Please contact us at help@topsurveys.app with your account and offer details so our team can review your case and assist you further.

Rated 3 out of 5 stars

Legit app

Legit app, will pay out and receive rewards. but DO NOT do any tasks that require you to spend money, you will not receive your reward.

February 7, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thanks for your feedback. We’re glad you’ve had successful payouts. We’re sorry to hear about issues with paid tasks. We want to better understand your experience and review what happened—please contact us at help@topsurveys.app with your account and offer details.

Rated 5 out of 5 stars

TOP $$$URVEY

TOP $$$URVEY

This app is the best to do a few surveys and make some extra money! They’re NOT a scam, you actually get paid easily. I’ve tried probably every single survey app and WASTED so much time not getting paid. I stopped looking when I found this app. I’ve made so much extra side money it’s ridiculous!!❤️❤️

May 12, 2025
Rated 1 out of 5 stars

Scam app

Scam app, waits til you reach cash out then puts account under review, been 32 days so far still under review. Absolute scam, spent money aswell. Avoid please.

January 2, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your account review and withdrawal issue so we can properly investigate. Please contact us at help@topsurveys.app with your account details so our team can check your case and assist you further.

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