TopSurveys Reviews 6,113

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 3,773 reviews, reviewers had a great experience with this company. Customers are really happy with the app, finding it easy to use and a convenient way to earn extra cash. Many appreciate the straightforward surveys and the quick payout process, with some noting that payments are received almost instantly via PayPal. People also enjoy the variety of surveys and games available, making the experience engaging and rewarding. However, some customers were not happy with the payment process, particularly concerning game offers where earned money or progress sometimes disappeared. There were also mentions of surveys freezing or screening users out without compensation, which can be frustrating. Additionally, some users felt that the payment for longer surveys was too low compared to the time invested.

What people talk about most

Payment

People report ambiguous experiences with payment. While some customers praise the ease and speed of payouts,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the app easy to use, clear,... See more

Application

Users describe positive interactions with the app, with many finding it a great way to earn extra money... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise it as a great survey site,... See more

Value for money

Reviewers mention ambiguous feedback about value for money. While some customers find the app rewarding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Rated 4 out of 5 stars

I love the app it’s a very nice easy way to make some extra cash for things like food gas etc.. the surveys are very easy to navigate and only take up a little time out of your day. The only reason I... See more

Rated 4 out of 5 stars

I really enjoy the way the surveys are listed on their website. Most the surveys I have done, I actually received credit for vs becoming disqualified shortly or what seems to be half way in. I... See more

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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Rated 4 out of 5 stars

Quite nice app

Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice.
Could be more surveys than it now. More is done for gameing. And games are not so nice sometimes. Of I delete then, it anyway in app.

February 4, 2026
Rated 3 out of 5 stars

not really what is advertised

The surveys are sometimes very boring.
Also they say you don’t get denied because of gender or age but it’s often the case . You get in a loop which costs as much time as a survey but in the end you get just 10 cents . There should be way more higher payment for surveys that are 20 or 30 min long.

August 11, 2025
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Reply from TopSurveys

Thanks for your feedback. Survey eligibility is set by providers based on research needs, which can include demographics, and screenouts may happen even after starting. We want to better understand your experience—please contact us at help@topsurveys.app so we can review this further.

Rated 1 out of 5 stars

Company is a Fraud. Willingly commit theft.

The app conveniently stopped tracking my last game properly right before the payout threshhold was reached. Customer service just gives copy and paste replies, deflects, delays, and ultimately takes no responsibility when their offers did not reward as advertised. Customer service willingly lied to me more times than I can count and made nothing but false promises to double down on their illegal practices. Suggest staying far away from this fraud of a company. They should be banned from google play.

January 28, 2026
Unprompted review
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Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your missing reward and tracking issue so we can review it properly. Please contact us at help@topsurveys.app with your account and offer details so our team can investigate and assist you further.

Rated 1 out of 5 stars

False advertizing

False advertizing! Falsk reklame!
They will promise money for certain progress in games. But it varries whether they decide to track it or not.. They will excuse it with 'their partner not tracking the developmemt' - But it just straight up false advertizing! They will consume All your time with commercials from other companies, which provide similar services - and casinos.. Please think twice before giving them your precious time!

January 31, 2026
Unprompted review
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Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your game rewards and tracking issue so we can review it properly. Please contact us at help@topsurveys.app with your account and offer details so our team can investigate and assist you further.

Rated 1 out of 5 stars

Multiple times I spent 30 to 45 hours…

Multiple times I spent 30 to 45 hours to accomplish goals and was not credited. When contacting customer support, they said that there was nothing they could do about it due to tracking issues. It’s not my fault and very upsetting that all that time was wasted.

January 16, 2026
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Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your missing rewards and investigate properly. Please contact us at help@topsurveys.app with your account and offer details so our team can review your case and assist you further.

Rated 3 out of 5 stars

Some of the surveys freeze and really…

Some of the surveys freeze and really don’t pay a lot. It gets frustrating when you start a survey and get to a point where it stops and there is no compensation after you start. Earning money from the games is more fun. Less issues. Overall I did earn more than I expected. The payouts with gift card was easy and went right to my email.

January 17, 2026
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Reply from TopSurveys

Thanks for your feedback. We’re sorry for the issues with surveys freezing or ending early. We want to better understand your concern so we can improve your experience. Please contact us at help@topsurveys.app with your details so our team can review this further and assist you.

Rated 1 out of 5 stars

Horrible experience

Horrible experience

April 4, 2025
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Reply from TopSurveys

Hi! Sorry to hear you had a horrible experience. This isn’t the standard we aim for. We’d like to understand what happened and make things right. Please reach out to us at help@topsurveys.app so we can assist you directly.

Rated 4 out of 5 stars

Its very unique

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental surveys it has a 75% chance to screen you out, being bilingual really does help to distribute better odds by 4.5% so in total having 70.5% chance of screening out.

January 16, 2026
Rated 1 out of 5 stars

All the games I started an was earning…

All the games I started an was earning money they removed them without any notice

January 16, 2026
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry for the frustration this caused. We understand how disappointing this can be. Please contact us at help@topsurveys.app with your account details so we can review what happened and assist you further.

Rated 1 out of 5 stars

Fraudulent company

Fraudulent company. A real case of “if it looks too good to be true, it is”. I joined top surveys recently. The majority of the surveys you either don’t qualify for, or you spend 5 mins completing it to get halfway through and it crashes with no way back- you don’t get rewarded for completing half, so you’ve wasted your time (and the data is probably still pulled!) The real problem though, are the games. I joined 2 games, Nika casino and Monopoly go. Following all the necessary steps, Nika casino required me to deposit, and play, £20. This would generate a £33 reward so, although I don’t gamble, seemed like I couldn’t lose. Of course, the £20 was soon gone with no wins but I was wasn’t worried as Top Surveys would be rewarding me £33. Monopoly Go, I didn’t have to deposit but I did have to reach a certain level to gain a reward, that took me about 1.5 hours. But, again, I thought it was worth it for the reward. But, you’ve guessed it….. these rewards never came!! I contacted Top surveys, who told me, don’t worry- tracking is sometimes delayed, and to wait a week. The week passed, no rewards. Now, Top surveys say they’re sorry but these rewards didn’t track. But what about my £20 I deposited, which I would never have done had I not been following your steps?! They tell me not their issue, contact Nika casino. Nika casino tell me not their issue, contact Top Surveys. Copied and pasted response 3 times (clearly a regular issue, given they have this available!) No interest whatsoever in my evidence that I followed their steps, just “sorry, your activity didn’t track”
Rather than benefiting from this site, as advertised, I’m £20 out of pocket. I’ve made £1 from the surveys, but it’s a minimum £5 to withdraw. Awful company, with fraudulent processes.

January 23, 2026
Unprompted review

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