TopSurveys Reviews 6,113

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 3,773 reviews, reviewers had a great experience with this company. Customers are really happy with the app, finding it easy to use and a convenient way to earn extra cash. Many appreciate the straightforward surveys and the quick payout process, with some noting that payments are received almost instantly via PayPal. People also enjoy the variety of surveys and games available, making the experience engaging and rewarding. However, some customers were not happy with the payment process, particularly concerning game offers where earned money or progress sometimes disappeared. There were also mentions of surveys freezing or screening users out without compensation, which can be frustrating. Additionally, some users felt that the payment for longer surveys was too low compared to the time invested.

What people talk about most

Payment

People report ambiguous experiences with payment. While some customers praise the ease and speed of payouts,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the app easy to use, clear,... See more

Application

Users describe positive interactions with the app, with many finding it a great way to earn extra money... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise it as a great survey site,... See more

Value for money

Reviewers mention ambiguous feedback about value for money. While some customers find the app rewarding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Rated 4 out of 5 stars

I love the app it’s a very nice easy way to make some extra cash for things like food gas etc.. the surveys are very easy to navigate and only take up a little time out of your day. The only reason I... See more

Rated 4 out of 5 stars

I really enjoy the way the surveys are listed on their website. Most the surveys I have done, I actually received credit for vs becoming disqualified shortly or what seems to be half way in. I... See more

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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Rated 1 out of 5 stars

Worked great for a few months

Worked great for a few months. I was able to cash out an accumulated total of almost $ 200. then out of nowhere I tried to cash out 20$ and it said "user not reward eligible technical error contact support" but support never replies. Fun while it lasted

December 13, 2025
Unprompted review
Rated 2 out of 5 stars

I got some of my rewards from this app…

I got some of my rewards from this app but when the rewards go bigger they suddenly gone, and their customer support no longer reply my question why i lost my reward, so at some point we can get the reward but when the reward going bigger we cant get it

January 11, 2026
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry for your experience. This is not the outcome we want for users. We take reward issues seriously and would like to review your case. Please email us at help@topsurveys.app with your details so we can investigate and assist you further.

Rated 1 out of 5 stars

Always get screened out.

Always get screened out, I can never do any surveys and I’m only .30 cents away from $5

January 11, 2026
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Reply from TopSurveys

Hi! We’re sorry you’ve been screened out so often. Survey eligibility is set by providers based on their criteria, which can be frustrating. Please contact us at help@topsurveys.app so we can check your account and help improve your experience.

Rated 1 out of 5 stars

False promises

Do NOT waste a minute with this app. You will waste hours of time and possibly money to get to certain levels. You will do this legitimately and then they won’t pay out saying there was a ‘tracking issues’ . Rival company apps seem to be far more honest.

January 22, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! Sorry for the frustration. Sometimes rewards take up to 72 hours to appear while providers verify progress. Delays can also happen if steps aren’t fully tracked. Please ensure the app is updated, avoid switching devices/clearing data, and keep screenshots. Contact help@topsurveys.app for support.

Rated 5 out of 5 stars

TopSurveys is easy to use

TopSurveys is easy to use, clear, and actually rewarding. The surveys are straightforward and payouts are fair. Highly recommended for anyone looking to earn a little extra in their free time.

January 22, 2026
Rated 2 out of 5 stars

Does not track the games I download and…

Does not track the games I download and run through the app.

December 19, 2025
TopSurveys logo

Reply from TopSurveys

Hi! Sorry for the inconvenience. Tracking can sometimes take up to 72 hours as providers verify activity. Please ensure the app is updated, avoid switching devices or clearing data, and keep screenshots of progress. Contact us at help@topsurveys.app so we can check your case.

Rated 1 out of 5 stars

unfair commercial practices and misleading rewards

This is a really great survey app. But the game offers they feature are scams. Atleast on their partners sides. That fact alone is the reason that ive choosen 1 star.
My personal experience with being a user mostly intriuged by the game offers is that i completed all of the necessary actions for a offer of a bit higher value, even spend my personal money on it, but the money never arrived. I contacted support 5 times until they decided to give me a "curtesy bonus" of $1 which is just disrespectful.

Ive reported TopSurveys to the European Consumer Centre aswell as Verbraucherzentrale Deutschland for unfair commercial practices and misleading rewards.

ONLY use this app if youre willing to contact support multiple times and only use the survey offers. Even then theres other apps thst pay more for surverys...

January 11, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry for your experience. Rewards can take up to 72 hours as providers verify completion, and tracking issues may affect higher-value offers. Please contact us at help@topsurveys.app so we can fully review your case and assist you further.

Rated 1 out of 5 stars

Has become a scam

December 20, 2025
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Reply from TopSurveys

Hi! We’re sorry for your experience. We want to better understand your concern and help improve your experience. Please contact us at help@topsurveys.app with your details so we can review what happened and assist you further.

Rated 3 out of 5 stars

Undecided to date

It's early days so I can't really judge yet, only that there are a high number that pay less than 10p a survey. I have access to ones with better returns for your time!

January 13, 2026
TopSurveys logo

Reply from TopSurveys

Thanks for your feedback. Survey rewards vary depending on availability and provider rates, and higher-paying surveys can sometimes be limited. We appreciate your input and would like to improve your experience—please contact us at help@topsurveys.app so we can assist you further.

Rated 1 out of 5 stars

This place is a total scam.dont waste…

This place is a total scam.dont waste your time with this company

May 28, 2025
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry for the issue. We want to better understand your situation and help resolve it. Please contact us at help@topsurveys.app with details so we can investigate and improve your experience.

Rated 1 out of 5 stars

The reason of his rating is because I…

The reason of his rating is because I waste a lot of time on surveys and crash and the ones that give me nothing after it spent 20 minutes answering stupid repetitive questions that lead up to nothing

January 19, 2026
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry for the frustration. Some surveys may screen out based on provider criteria or end early, and occasional technical issues can occur. We want to improve this experience—please contact us at help@topsurveys.app so we can review your case and assist you further.

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