Disappointed with the customer service. Requested a refund as the measurements advertised of the toy received are wrong. They advised that it’s the manufacturers that advise on the measurements and wa... See more
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Excellent experience with Toptoys2u!! Stumbled upon an item that took my fancy instantly. It was on sale and the cheapest price anywhere. Had never heard of or used this company, but took a gamble and... See more
Very fast delivery. Item was dispatched 4 hours after order placed. Free delivery meant that the item came 2 working days after order placed - which was very fast for “free delivery” these days.... See more
Company replied
Ordered a toy I couldn't get anywhere. Cheaper than I had found it elsewhere and it was dispatched same day!! Great service as well when royal mail went on a little jolly with my package. But I had a... See more
Company details
Written by the company
Toptoys2u is a leading online toy retailer. We sell top branded toys and send them 2 u. We offer free delivery with every purchase and take great pride in our highly regarded customer service.
Contact info
Unit 19 Llandough Trading Estate , CF11 8RR, Cardiff, United Kingdom
- 03330329998
- customerservice@toptoys2u.co.uk
- toptoys2u.co.uk
3.6
Average
77 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Toptoys2u
Thank you Susan.
The toys came in brill condition
The toys came in brill condition. The children loved the free sweets.
January 10, 2021
Reply from Toptoys2u
Thank you Sofia!
Came quick
Came quick, asked a question they responded quick, product was great price, what's not to like with that ? Cheers!
December 25, 2020
Reply from Toptoys2u
Thank you for shopping with us Frazer.
Absolutely fantastic service
Absolutely fantastic service. Quick response and lovely to deal with. A great selection of toys too. Will definitely be buying from them again.
December 18, 2020
Unprompted review
Reply from Toptoys2u
Thank you Anna.
Star Wars toy
It was exactly what I ordered but it would have been better in a box as the toy spoke
December 12, 2020
Item arrived before expected delivery …
Item arrived before expected delivery date
It was well packed and arrived undamaged.
The item was very competitively priced and customer service was fantastic.
Will definitely use this seller again.
Top class service.
December 12, 2020
Reply from Toptoys2u
Hi Pete, thanks very much for the kind feedback.
Superb customer service and great…
Superb customer service and great value, with free delivery too. Cannot fault & will definitely buy from again. Highly recommended.
December 12, 2020
Unprompted review
A happy shopper
Fast delivery and even faster customer service. Very happy with my purchase for Xmas and will buy from them again
December 12, 2020
Unprompted review
Reply from Toptoys2u
Hi Sam thanks for the kind feedback.
Reply from Toptoys2u
Thanks for the kind feedback Lesley.
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