TopVehicleTech Reviews 

123
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TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Complete Double Din Vauxhall Zafira upgrade kit. Everything that you need is there. Great technical back up via a quick phone call. Straight forward installation Looks great Apple car play is g... See more

Rated 5 out of 5 stars

Variety of products,good presentation,useful information about any product. Ordered mine and received exactly what I expected,good product

Rated 5 out of 5 stars

Excellent service. Full fitting kit and new Grundig head unit fits and integrates really well in my old discovery and has retained steering wheel controls. Better than I hoped for! Also delivered n... See more

Rated 5 out of 5 stars

All fitted as per description good quality up to date equipment. Missing a few elements which would have made it perfect. Had to buy female micro USB to male usbA connector for the external usb p... See more

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4.5

Excellent

TrustScore 4.5 out of 5

123 reviews

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4.5

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(123)

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Rated 5 out of 5 stars

Very happy

Quick delivery and product works very well. So far not had a single issue. For further car gadgets I will definitely come back.

February 28, 2022
Rated 1 out of 5 stars

My advise buy elsewhere

Bought a stereo from these guys gets msg from DPD saying will deliver following day, thought wow amazing service, take time off work for delivery to never turn up.
Contact DPD who state they still haven’t received parcel contacted on phone no end of times to no answer. When I finally get through find out item hasn’t been sent.

Came day after thank god. After arranging for auto electrician to come find out wrong wiring loom. Email sent through website as couldn’t get hold on phone. Still 3 days later no one replying. Horrendous service had to buy cable from elsewhere.

Stay away lousy company so disappointed.

February 9, 2022
Rated 4 out of 5 stars

Very fast delivery

Very fast delivery. No damage to the parcel, all items included. A bit more instrunctions would have made the assembly faster, but very good overall.

December 21, 2021
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Reply from TopVehicleTech

Thank you very much for your review.

Wishing you a lovely Christmas and end of 2021!

All the best,

Team TopVehicleTech.com

Rated 3 out of 5 stars

The product came as described

The product came as described. Only problem being was the instructions. Tiny little writing and small black and white pictures.

October 18, 2021
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Reply from TopVehicleTech

Hi James,

Sorry to hear the instructions weren't well readable for the item you purchased. We've got your order ID and have fed this back to the manufacturer of the product. Always happy to improve our services, we'll publish a better version of this manual for the item on our website asap as well.

Wishing you a lovely rest of the day.

Best,

Team TopVehicleTech.com

Rated 3 out of 5 stars

No instructions on how to fit the unit…

No instructions on how to fit the unit properly
No screws to hold the unit on the fascia
The fascia clips was slightly out of line

When you get around them the it’s not to bad but the unit push’s to one side as you can’t line it up properly when spending over 300 you would think it would be great quality

September 25, 2021
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Reply from TopVehicleTech

Hello Alex,

Thank you very much for your review. We have checked your order and wanted to let you know that the instructions would have been in the bag with your fascia and harness. There's also detailed instructions for the model you bought, as well as for all our kits, on the product page of the item. Have you seen these?

There shouldn't be any misalignment with the fascia clips neither. Better yet, you have a little rubber surround included with the fascia to ensure exactly what you describe, doesn't happen. If you could please send us a photo of your dash and the clips the way you've installed them now, it would be our pleasure to advise on the fit for you to fix the line-up.

We pride ourselves on our customer service and offer a 30-day no-fuzz returns period would any issues occur with any vehicle upgrade. You are well within that term so if you can please email us on help@topvehicletech.com with the photos, we'll send you a copy of the manual and response from a mechanic on your current install within 12 hours.

Wishing you a lovely rest of the day.

Team TopVehicleTech.com

Rated 5 out of 5 stars

Actual radio unit is great

Actual radio unit is great. The fascia for the 2007 Honda civic did not fit. Had to saw part of the car off. But I'm not a professional installer, maybe I did something stupid. Anyways got it in in the end. Had to splice the park cable with earth to get into android auto. But now its all set up I'm quite happy, the fascia only protrudes slightly but it's secure. Delivery was quick and instructions were mostly clear.

September 25, 2021
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Reply from TopVehicleTech

Thank you very much for your review and we're happy you're pleased with the end result. Great feedback though, there shouldn't be any cutting required for the Honda Civic 2007 with the kit you ordered - we have forwarded your review to our Quality team to follow up.

We hope to welcome you back in our webstore for your next upgrade.

All the best

Team TopVehicleTech.com

Rated 5 out of 5 stars

Excellent service and purchase.

Excellent service, prompt delivery and very pleased with my purchase.

September 13, 2021
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Reply from TopVehicleTech

Hi Brian,

Thank you very much for your review, pleased to hear you're happy with your kit. We are looking forward to welcoming you back in our online store any time.

All the best,

Team TopVehicleTech.com

Rated 5 out of 5 stars

I bought head unit for AUDI TT with…

I bought head unit for AUDI TT with kit there some issues to installing but TVT engineer Mr Majid help us with connection and got the unit working even my installer was very impressed with the service. highly credible service .
highly recommended. 5 STAR ALL THE WAY AND 7 STAR FOR MAJID.

August 26, 2021
Unprompted review
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Reply from TopVehicleTech

Hi Malik,

Thank you very much for your review and feedback. We've relayed your message to Majid. Hoping you'll enjoy your stereo upgrade and we are looking forward to welcoming you back in our online store.

All the best,

Team TopVehicleTech.com

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Was a bit stumped by the install process. Reached out to them and they supplied all the answers and I’m extremely happy with the result. Excellent customer service and support.

August 6, 2021
Unprompted review
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Reply from TopVehicleTech

Hi Jeff,

Thank you very much for your review and feedback. We will relay this information to our customer services and tech support teams. We hope to welcome you back soon again in our webstore.

All the best,

Team TopVehicleTech.com

Rated 5 out of 5 stars

That's how customer service should work

Just want to say what fantastic customer service I received after purchasing the Grundig 3800. The technical support guy was brilliant, really knew his stuff. And a special thanks to Anouk for resolving my issues with a third party and ensuring a successful outcome. Thanks Anouk

July 8, 2021
Unprompted review
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Reply from TopVehicleTech

Thank you very much for your review Shane. We are glad things were resolved in good fashion. We'll pass your comment onto Anouk at customer services.

Rated 4 out of 5 stars

Fast delivery and great product

Fast delivery, great product but I'm not here to review the products. My experience:
- Looks like another drop shipping website/service, no product reviews on website, muddy T&Cs, not compliant with the law ('Please note: When you notify us of a defect past the 3-day designated time limit, we cannot accept a return under our faults & damages policy.')
- POOR instructions, almost nothing but piece of paper with general instructions and little, unreadable pictures, I spent few hours for the first time, now, I know I would spend probably one hour if I knew some things better. I also accidentally broke the element, because there was NO instruction in what order you need to do some steps. Luckily the broken element is not visible and I have some DIY skills but still.
I am happy with the purchase in general but I would think again before I advise it to anyone else not experienced in automotive DIY.

June 25, 2021
Unprompted review
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Reply from TopVehicleTech

Hello Kris, thank you for your review and feedback, we really appreciate it.

We would like to respond that we are not a dropshipper. We are a newly launched independed UK brand and we 100% adhere to UK law plus do a lot extra for all of our customers. If you can let us know what element is broken we may be able to replace that for you. You just need to contact us. Feel free to reach out via help@topvehicletech.com and we'll have a look for you right away.

Are you perhaps referring to a returns policy instead of damages procedure? We accept returns for 30 days not 3-days from ordering. The legal UK minimum is 14 days and we double that because we believe that's too short and customers should be allowed more time. 'Damages' are only those things that arrive to yourself damaged, i.e. when you open the box it's already broken, for example during transport. In those cases we need to be notified quicker but that is a very standard clause that all big shops adhere to. If you break an item yourself later... that's nothing to do with this clause but we understand it can be annoying and unfortunate so I'll repeat: reach out to us and we may well be able to help. It would be our pleasure.

The instructions are straight from the manufacturer and we will definitely relay that feedback. Thank you very much. We're glad you're happy with your purchase.

Wishing you a lovely weekend,

Team TopVehicleTech.com

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