First time using these guys so always a bit sceptical especially as they were glasses most websites were out of stock on but glad I did. Rapid delivery and absolutely buzzing with the new glasses. Wil... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Very easy to use web site, goods arrived quickly and packaged really well ..which was fortunate as the delivery company left the package outside and it started to rain, the box was soaked… Tor&Black... See more
Great experience (again) from Tortoise & Black. Just received my 3rd pair of new varifocals from them and they are perfect. I'm not sure how they manage to get varifocals right every time from a photo... See more
Was a bit dubious at first to order from a company I'd never heard of but the reviews were good so took the plunge and I have to say I was very impressed,very quick delivery and yes the ray bans are g... See more
Company details
Written by the company
The home of luxury prescription eyewear online. We are committed providing the best available eyewear paired with friendly expertise and fast, free delivery. Experience the online eyewear boutique that is Tortoise+Black today.
Why Tortoise+Black?
Written by the company
- Fast and Free Delivery
- We are proud to offer fast and free delivery on all orders.
- Official Online Retailer
- We are official stockists for all of the brands stocked on our website. We have close relationships with each brand allowing us to continually handpick and update our collection.
- Home Trial
- Looking for prescription eyewear? Our home trial lets you try up to three pairs of sunglasses or glasses on in the comfort of your own home before committing to a prescription order.
- Family Run Business
- Tortoise+Black is a UK based, family run business, dedicated to providing the latest range of products, paired with the best possible customer service.
Fast and Free Shipping
UK Next Working Day Delivery On Non-Prescription Orders
We are proud to offer free UK Next Working Day Delivery on all non-prescription orders.
Contact info
Great North Road, PE8 6BX, Peterborough, United Kingdom
- 01780 433 033
- info@tortoiseandblack.com
- tortoiseandblack.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would use again without hesitation
Desired sunglasses found at a very competitive price. Delivered very quickly. Very satisfied with service and would use again without hesitation.
May 23, 2025
Style and quality
Easy to order online. Delivery as expected, no delay. Presentation of sunglasses 😎 top notch! Just love this style, I’m delighted with my purchase 🤗
June 5, 2025
Great price and fast delivery
Great price and fast , informed delivery..top quality goods.
June 1, 2025
Ray Bans
Ordered two pairs of Ray Bans, returned one. Great sunglasses, postage was quick and hassle free, great price. Would definitely buy from these guys again.
May 16, 2025
Product was great and delivery was…
Product was great and delivery was speedy. Packaging secure and no issues with end product. Price point was very good also. All in all, a very satisfied customer
May 30, 2025
Brilliant service
Brilliant service. Glasses needed an adjustment and they did this free of charge and quickly, and called me to let me know what was happening
May 25, 2025
Look no further for sunglasses
I ordered a pair of Persol sunglasses and paid for next day delivery. They arrived on time, perfectly packaged. Fast efficent ordering. Definitely recommend them.
June 15, 2025
Unprompted review
Brilliant service from start to finish
Brilliant service from start to finish. I’ll definitely be buying again.
May 10, 2025
T&B offer sunglasses at very…
T&B offer sunglasses at very competitive prices compared to the high street. Also very fast and careful delivery.
May 6, 2025
Great communication
Great communication, good price and quick turnaround of order. Ideal!
April 28, 2025
Easy product search and purchase
Easy product search and purchase. Quick delivery. I had no issues at all. Packaged well and recipient loved the glasses. I will be using again for a future purchase of optical lenses I have seen as well as sunglasses.
April 30, 2025
Trustworthy e-Shop
I placed my order with Tortoise+Black on May 2025. The listed price was the best I found after browsing several sunglasses providers in the UK. The order arrived in time and in great condition. I would purchase sunglasses from Tortoise+Black again in the future.
May 10, 2025
Great service
Sunglasses were as described. Super fast delivery too. Great service, highly recommended.
May 10, 2025
Good price for the product
Good price for the product, but very high shipping costs to the Netherlands
April 23, 2025
Nice glasses but quite wide fit.
Nice glasses but a bit lightweight and the fit is quite wide. This might be a positive for some people but they slip a bit on me.
April 19, 2025
Reply from TORTOISE+BLACK
Hi Rosalyne,
Thank you for taking the time to leave a review. We always want our customers to be entiely satisfied with their purchase, so we would be only too happy to work with you to find a pair that fits perfectly.
I understand that Ellie has reached out to you today, but please do not hesitate to get back in touch if there is anything further we can do to help.
Best wishes,
James
You went over and above to help me with…
You went over and above to help me with eyewear. I would have no hesitation in recommending this organisation
April 28, 2025
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