Totaalbeauty Reviews 

86
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers are genuinely happy with the remarkably fast shipping times and the consistently high quality of the beauty products they purchase. Shoppers frequently mention receiving their packages right on time, and many people deeply appreciate receiving nice extra gifts included in their orders. However, some people mentioned having distinctly bad experiences with significantly delayed shipments, tracking difficulties, or packages failing to arrive as expected. Despite these occasional service issues, the support staff works very quickly to resolve problems, offering fast product replacements or full refunds to fully satisfy everyone involved.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, emphasizing that items arrive in good condition and... See more

Delivery service

Consumers express immense satisfaction with the delivery service, consistently reporting a smooth and timely... See more

Order

Customers had positive experiences with order, highlighting reliable deliveries and helpful service.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in good... See more

Service

Reviewers mention positive feedback about service, expressing satisfaction with top-notch assistance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my order really fast but I had problem with my order and they helped me directly. I'm very happy with my order (with great discount) and with the customer service so I will definitely ord... See more

Company replied

Rated 5 out of 5 stars

I’ve been looking for kojic acid set for the dark spots on my face from very bad acne, luckily I found this shop for reasonable price. I’ve been using the products for 4 days now, I can say they are l... See more

Company replied

Rated 5 out of 5 stars

Thank you for good item, I like your product because it works great and have been made with higher quality of technology comestic, l like again the quick delivery you use to deliver that's great men.... See more

Rated 5 out of 5 stars

I wrote an e-mail to the Company because I was interested in some products. They replied quickly, and we found a solution. I have now received the products and look forward to using them. Thanks Tota... See more


Company details

  1. Beauty Product Supplier

Written by the company

Wij zijn een internationaal bedrijf en bieden jou de beste schoonheidsproducten uit heel Azië. Wij zijn gespecialiseerd in Skin Whitening producten in al zijn vormen. Heerlijk ruikende zepen en snelwerkende body lotions, wij verkopen niets dan het beste voor jouw dagelijkse huidroutine! Als enige officiële distributeur van Kojie San, Gluta-C en Belo in Nederland kunnen wij je 100% originele en veilig te gebruiken producten aanbieden.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(86)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got the Maxi-Peel Solution No

Got the Maxi-Peel Solution No. 3 retinol peel from them. Price was good, delivery was fast, and the product is really nice. Pretty happy with the whole experience. Would buy again for sure!

February 26, 2026
Totaalbeauty logo

Reply from Totaalbeauty

Dear Soror,

Thank you so much for your wonderful review! 🙏
We’re thrilled to hear that you’re happy with the Maxi-Peel Solution No. 3, and that you appreciated the fast delivery, good price, and quality of the product. Your satisfaction is exactly what we strive for.

We look forward to serving you again in the future!

Best regards,
Sharog
TotaalBeauty.nl

Rated 5 out of 5 stars

Nice shopping experience & timely…

Nice shopping experience & timely delivery.
Thank you for the Kojic acid soap

February 25, 2026
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Reply from Totaalbeauty

Dear Christi,

Thank you so much for your lovely feedback! We’re delighted to hear you enjoyed your shopping experience and that your order arrived on time.

We hope you enjoy the Kojic Acid soap—we were happy to include it as a small gift for you. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Best regards,
Sharog
TotaalBeauty.nl

Rated 4 out of 5 stars

Delivery on on time

Delivery on on time. U get what u ordered and even if what u ordered is finished they call u and ask u if you want replacement or a refund. Their services is top notch. Thnx totaal beauty.nl.i gv 4 stars because most of the items I need are always out of stock due to its high demand 😊

January 29, 2026
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Reply from Totaalbeauty

Dear Customer,

Thank you very much for your wonderful review and for your kind words about our service. We truly appreciate your trust and are happy to hear that your experience with us has been a positive one.

We also understand how frustrating it can be when the products you need are out of stock due to high demand. Please let us know which items you would like to order by sending us an email. We will do our very best to arrange them for you as quickly as possible.

Your satisfaction is very important to us, and we are always here to help.

Warm regards,
Team TotaalBeauty 💛

Rated 5 out of 5 stars

Fast delivery

It came so fast and the products are great, I’m treating hyperpigmentation on my body after a fungus infection and totaalbeauty products are good!

January 26, 2026
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Reply from Totaalbeauty

Thank you very much for your wonderful review! 🙏
We’re delighted to hear that your order arrived quickly and that you’re happy with the products. It means a lot to us that our products are supporting you in caring for your skin and helping improve hyperpigmentation.

Thank you for your trust in TotaalBeauty. We wish you continued success with your skincare routine, and we are always here if you need any advice. 💛
Team TotaalBeauty

Rated 5 out of 5 stars

While I experienced a returned parcel…

While I experienced a returned parcel (I hope that was delivered back to me.), I appreciated the Company's effort to address my concerns.

Thank you Totaalbeauty for the quality service. I like this Company.

January 12, 2026
Totaalbeauty logo

Reply from Totaalbeauty

Dear Romel,

Thank you for your kind words! We’re glad to hear that you appreciated our efforts in addressing your concerns. Your satisfaction is very important to us, and we’re happy that you value the quality of our service.

We look forward to serving you again soon!

Best regards,
Sharog
TotaalBeauty.nl

Rated 5 out of 5 stars

Great deals,fast shipping and great customer service.

I received my order really fast but I had problem with my order and they helped me directly.
I'm very happy with my order (with great discount) and with the customer service so I will definitely order here again!
Thank you so much @totaalbeauty.nl

January 12, 2026
Totaalbeauty logo

Reply from Totaalbeauty

Dear Christine,

Thank you so much for your kind feedback! We’re delighted to hear that your order arrived quickly and that our team could assist you right away. We’re glad you’re happy with both your order and the discount.

Your satisfaction means a lot to us, and we look forward to serving you again soon!

Best regards,
Sharog
TotaalBeauty.nl

Rated 2 out of 5 stars

I ordered some soap from you guys and…

I ordered some soap from you guys and you people sent me a soap that is expired I took a picture of the expired soap and sent to you via chat on your website and nobody answered.why would you send me an expired soap??? Why?!.

December 28, 2025
Totaalbeauty logo

Reply from Totaalbeauty

Dear Jane,

We are very sorry for the mistake and for the inconvenience caused. It was not our intention to send an expired soap, and we sincerely apologize for the oversight by our fulfillment team.

Thank you for sending the picture and bringing this to our attention. We would like to make this right by sending you a fresh replacement immediately. Please let us know the best way to do so.

We appreciate your understanding and patience, and we are committed to ensuring this doesn’t happen again.

Best regards,
Sharog
TotaalBeauty.nl

Rated 5 out of 5 stars

Legit products

I’ve been looking for kojic acid set for the dark spots on my face from very bad acne, luckily I found this shop for reasonable price. I’ve been using the products for 4 days now, I can say they are legitimate, speaking from someone who used it a lot back in the Philippines every time I get dark spots from stubborn acne. Delivery took only 3 days. I recommend this shop 💯 Definitely going to order again.

December 28, 2025
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Reply from Totaalbeauty

Dear Gretel,

Thank you so much for your detailed and kind review! We’re thrilled to hear that you found our Kojic Acid set helpful for your dark spots and that it meets your expectations. It’s wonderful to know that our products feel legitimate to someone experienced with them in the Philippines.

We’re also glad your order arrived quickly in just 3 days! Your recommendation means a lot to us, and we look forward to serving you again soon. 💯

Best regards,
Sharog
TotaalBeauty.nl

Rated 5 out of 5 stars

Very good service

Very good service
Very fast delivery to Bèlgium
So many times I do ordered never disappoint all product 100% Original .

December 29, 2025
Unprompted review
Totaalbeauty logo

Reply from Totaalbeauty

Dear Fa,

Thank you so much for your amazing feedback! We’re thrilled to hear that you’re happy with our service, fast delivery to Belgium, and the authenticity of our products. Your trust and continued support mean a lot to us, and we look forward to serving you many more times in the future!

Best regards,
Sharog
TotaalBeauty.nl

Rated 5 out of 5 stars

fast delivery

December 15, 2025
Totaalbeauty logo

Reply from Totaalbeauty

Thank you for your positive review! 😊
We’re very happy to hear that you experienced fast delivery.

We truly appreciate your trust and look forward to serving you again soon.

Kind regards,
Sharog
TotaalBeauty.nl 💛

Rated 5 out of 5 stars

Very fast delivery

December 9, 2025
Totaalbeauty logo

Reply from Totaalbeauty

Dear Esther,

Thank you for your feedback! We’re glad to hear that your order arrived quickly. We appreciate your trust and look forward to serving you again soon!

Best regards,
Sharog
TotaalBeauty.nl

Rated 5 out of 5 stars

I always get my order on time

I always get my order on time

December 11, 2025
Totaalbeauty logo

Reply from Totaalbeauty

Dear Chinny,

Thank you for your kind words! We’re thrilled to hear that your orders always arrive on time. Your trust means a lot to us, and we look forward to serving you again soon!

Best regards,
Sharog
TotaalBeauty.nl

Rated 5 out of 5 stars

Thank you for good item

Thank you for good item, I like your product because it works great and have been made with higher quality of technology comestic, l like again the quick delivery you use to deliver that's great men.

December 8, 2025
Rated 1 out of 5 stars

I am giving 1 star because I can’t give…

I am giving 1 star because I can’t give them less. They clearly state that their orders normally deliver 3 to 5 business days , but that’s a lie . I made my order over two weeks know and I can’t even track my order. So unprofessional. They don’t even respond to the emails. It’s a shame. I don’t recommend buying anything from them.

November 24, 2025
Rated 5 out of 5 stars

A Bonne spa milk salt

A Bonne spa milk salt scrub gently remove my dead skin and helps keep my skin smooth and moisturized 🧡
Well recommended!

November 25, 2025
Rated 2 out of 5 stars

I ordered for the first time but…

I ordered for the first time but unfortunately, my order did not arrive as expected. But when I reported that I haven't received my order, they replied to inform that they will send me back the full refund. After 2 days, I got my refund. I just hope this site will continue to take responsibility to respond to customers who experience the same. Thank you for the quick solutions.

November 26, 2025
Totaalbeauty logo

Reply from Totaalbeauty

Dear customer,

Thank you for taking the time to share your experience.

We would like to clarify that your order was shipped on time. Unfortunately, due to the busy Christmas period, deliveries via PostNL were delayed, which caused your parcel to arrive later than expected. This seasonal delay was beyond our control, but we completely understand how inconvenient this can be.

As soon as you contacted us, we took responsibility and processed a full refund immediately, which was completed within two days. We’re pleased to hear that you appreciated our quick response and solution.

Customer satisfaction is very important to us, and we always aim to support our customers in the best possible way, especially when unexpected delays occur.

Thank you for your understanding, and we hope to welcome you again in the future.

Kind regards,
Sharog
TotaalBeauty.nl 💛

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