Totaalbeauty Reviews 

86
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers are genuinely happy with the remarkably fast shipping times and the consistently high quality of the beauty products they purchase. Shoppers frequently mention receiving their packages right on time, and many people deeply appreciate receiving nice extra gifts included in their orders. However, some people mentioned having distinctly bad experiences with significantly delayed shipments, tracking difficulties, or packages failing to arrive as expected. Despite these occasional service issues, the support staff works very quickly to resolve problems, offering fast product replacements or full refunds to fully satisfy everyone involved.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, emphasizing that items arrive in good condition and... See more

Delivery service

Consumers express immense satisfaction with the delivery service, consistently reporting a smooth and timely... See more

Order

Customers had positive experiences with order, highlighting reliable deliveries and helpful service.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in good... See more

Service

Reviewers mention positive feedback about service, expressing satisfaction with top-notch assistance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my order really fast but I had problem with my order and they helped me directly. I'm very happy with my order (with great discount) and with the customer service so I will definitely ord... See more

Company replied

Rated 5 out of 5 stars

I’ve been looking for kojic acid set for the dark spots on my face from very bad acne, luckily I found this shop for reasonable price. I’ve been using the products for 4 days now, I can say they are l... See more

Company replied

Rated 5 out of 5 stars

Thank you for good item, I like your product because it works great and have been made with higher quality of technology comestic, l like again the quick delivery you use to deliver that's great men.... See more

Rated 5 out of 5 stars

I wrote an e-mail to the Company because I was interested in some products. They replied quickly, and we found a solution. I have now received the products and look forward to using them. Thanks Tota... See more


Company details

  1. Beauty Product Supplier

Written by the company

Wij zijn een internationaal bedrijf en bieden jou de beste schoonheidsproducten uit heel Azië. Wij zijn gespecialiseerd in Skin Whitening producten in al zijn vormen. Heerlijk ruikende zepen en snelwerkende body lotions, wij verkopen niets dan het beste voor jouw dagelijkse huidroutine! Als enige officiële distributeur van Kojie San, Gluta-C en Belo in Nederland kunnen wij je 100% originele en veilig te gebruiken producten aanbieden.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(86)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The products are cheaper than the other…

The products are cheaper than the other store/shop..
The seller answers question if it's needed..
I will order again un this online shop..

November 10, 2025
Totaalbeauty logo

Reply from Totaalbeauty

Dear Mary Ann,

Thank you so much for your kind words!
We’re very happy to hear that you’re satisfied with our prices and service.
If you ever have any questions, we’re always here to help you.

We truly appreciate your trust, and we look forward to welcoming you back again! 💛

With love,
TotaalBeauty.nl – #SoapWithAHeart

Rated 5 out of 5 stars

Outstanding service from variety to short delivery till don’t delay order what you need to day

I’m a real customer definitely recommend this site I was sceptical initially if it was real or a fake site but 100% real and delivery was ai think two days which was ideal

November 6, 2025
Totaalbeauty logo

Reply from Totaalbeauty

Dear customer,

Thank you so much for your wonderful review!
We’re very happy to hear that you enjoyed our fast delivery and wide product selection.
It means a lot that you took the time to share your experience — especially since you were initially sceptical.

We truly appreciate your trust and your recommendation.
If you ever need anything, we’re always here to help. 💛

With love,
TotaalBeauty.nl – #SoapWithAHeart

Rated 5 out of 5 stars

Excellent service and superb products

Very satisfied with product and customer assistance

October 21, 2025
Unprompted review
Totaalbeauty logo

Reply from Totaalbeauty

Dear Philip,

Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that you’re satisfied with both our products and customer service. Your satisfaction means a lot to us, and we truly appreciate your trust in TotaalBeauty.nl.

We look forward to serving you again soon! 💛

Kind regards,
Sharog
TotaalBeauty.nl – #SoapWithAHeart

Rated 5 out of 5 stars

BEST skin products and profesional company

Very good skin products THE BEST for myself, GOOD PRICE and shipping pretty fast and Totaalbeauty are very profesional and understand your need.I TRUST them any issues they will fix it pretty fast and the Totaalbeauty team are very very serious and kind ! I only found my skin products with them in all Europe. Thanks Totaalbeauty !

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Professional seller, quality products

Professional seller, very communicative and keeps me up-to-dat with status. Products are great. this is my repeat order. Will buy again.

March 7, 2025
Unprompted review
Totaalbeauty logo

Reply from Totaalbeauty

Thank you for your kind words and for your repeat order! 😊 We're happy to hear that you appreciate our communication and product quality. Your support means a lot to us, and we look forward to serving you again in the future! 💙🙏

Rated 5 out of 5 stars

Fast shipment

Shipped the same day I ordered, the products arrived less than one week later. The products are authentic, I will surely order again. Thank you very much.

January 15, 2025
Unprompted review
Totaalbeauty logo

Reply from Totaalbeauty

Dear Customer,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that your order arrived quickly and that you're happy with the authenticity of our products.

Your satisfaction means the world to us, and we can't wait to serve you again soon. If you ever have any questions or need assistance, don't hesitate to reach out.

Thank you for choosing TotaalBeauty!

Warm regards,
Sharog
TotaalBeauty Team

Rated 5 out of 5 stars

Good products and fast delivery.

Good products and fast delivery.. good experience no problem encountered.

October 15, 2024
Unprompted review
Totaalbeauty logo

Reply from Totaalbeauty

Thank you for your positive review! We're happy to hear that you're satisfied with our products and the fast delivery. We always strive to provide the best experience for our customers. We look forward to welcoming you back to our webshop!

Rated 5 out of 5 stars

The kojic acid soap definitely works

The kojic acid soap definitely works. The delivery was lightning fast. I had a question, so I sent an email, got an answer like, less than an hour later!

July 24, 2024
Unprompted review
Totaalbeauty logo

Reply from Totaalbeauty

Thank you for your wonderful review! We're thrilled to hear that the Kojic Acid soap is working well for you and that you were satisfied with our fast delivery and quick response time. Your feedback is greatly appreciated and motivates us to continue providing the best service and products. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing TotaalBeauty!

Best regards,
The TotaalBeauty Team

Rated 1 out of 5 stars

Do not buy anything on this site

Do not buy anything on this site. they are liars and fakes.
I bought something on this website and didn't receive anything.
I had a bad experience. and I don't recommend it.
Poor company

February 28, 2024
Unprompted review
Totaalbeauty logo

Reply from Totaalbeauty

Subject: Clarification Regarding Your Recent Order - Important Information

Dear Janeth Tondela,

I hope this message finds you well. We sincerely appreciate your recent purchase from TotaalBeauty.nl and understand your concerns regarding the delivery of your order.

Upon investigation, we would like to inform you that your package, tracked under CG835062268NL, has indeed arrived in the UK and is currently undergoing the necessary customs clearance process. Given the recent changes in regulations due to the UK's exit from the European Commission, customs procedures may take additional time.

We would like to assure you that our team has been closely monitoring the progress of your package, and we are committed to ensuring a smooth resolution. To provide further transparency, we will be sending you a screenshot of your package's journey shortly.
https://jouw.postnl.nl/track-and-trace/CG835062268NL-GB-B7%204JS

Should you have any immediate queries or require more information, we recommend reaching out to your local Royal Post. They will be able to provide you with the most up-to-date details about the customs clearance process and estimated delivery times.

We understand the frustration this delay may have caused, and we sincerely apologize for any inconvenience. Our customer service team is ready to assist you further, so please feel free to contact us if you have any additional concerns.

We genuinely value your understanding and patience as we work to expedite the completion of customs procedures and ensure the successful delivery of your order.

Warm regards,

Sharog
Customer Service Team
TotaalBeauty.nl
Whatsapp: 0031641978155

Show reviews in all languages. (86 reviews)

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