Totally Wicked USA  Reviews 

4,653
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Wicked service (in a good way)! I've been a customer since 2011 and I have never been disappointed not even once. From their fast delivery to their customer service. Way to go!

Rated 5 out of 5 stars

Great customer service. FedEx left package on front door. Got home but package missing. Call Totally Wicked & they sent a replacement order while they investigated. FedEx delivered to wrong address. N... See more

Company replied

Rated 5 out of 5 stars

Often times, it's not the product, but the people providing that product who earn our business. One person did that for me. My mod came defective. The fire button was "off". It looked like the man... See more

Company replied

Rated 4 out of 5 stars

Did have a tiny problem with a shipment but the service and speed of fix was awesome. Have used th company for a while and never before had any problem. Sure they are super busy with liquidation so... See more

Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop

Information provided by various external sources

Hello and welcome to Totally Wicked (TW). At the heart of our business is our customers. Without you, we have no business. While all businesses will be equally as effusive about the importance of their customers, the delivery on this intent often fails to live up to the expectation this focus suggests.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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No recent history of asking for reviews

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4.8

All reviews

(4,653)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love that my vape is totally 100% customizable!

I love that my vape is totally 100% customizable!!! I can control airflow, wattage, temperature, even delayed heating!!! Its heavy weight so I never forget I'm holding it but it's not too bulky that wont fit in my pocket to carry along with me for handy use at any moment!!! I also purchased the mothers milk vape juice 12 mg and wow! Such a difference in taste and nic from the 6mg! I need my cigarettes less and less even in just the first day! I cant wait till I can fully stop smoking. Even if I do I sure wont be putting my vape and I'd be honored to encourage and direct others to your shop! The shipping was fast and cheap! The products were all great priced! I'll go nowhere else for my vaping needs!! The staff online chat is super helpful too! Need help finding a certain vape? They send you a direct link! Dont know what to get? Tell them what you would like out of your vape and they send you several options!! With the description list of each product I know EXACTLY what I'm getting and what it can do!! =)

March 10, 2019
Unprompted review
Rated 1 out of 5 stars

Never recieved

March 7, 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Hi Kelly,

Sorry for the confusion, since the payment didn't through the order was cancelled.

Rated 5 out of 5 stars

Totally Wicked has my trust

Totally Wicked has my trust! they are supper fast, get my order right
every time, have a fair price, and I even get a little gift when I open
my order....simply put... great people to shop with!

March 5, 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks, Greg!

Rated 5 out of 5 stars

Knowledgeable, friendly, helpful....

Always so friendly and willing to help! Always a knowledgeable staff member on the phone or in chat. Quality products!

March 5, 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the feedback, Frances!

Rated 5 out of 5 stars

A solid 5 *****'s

As usual, great product, great customer service. Will order again. Thanks for the pen!
Now, if only the Postal Service was just as great.

March 5, 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the 5 star review!

Rated 5 out of 5 stars

The best!!!!!!!!

The best products as always! I only purchase from Totally Wicked 😍

March 4, 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the endorsement, Karla!

Rated 3 out of 5 stars

The flavor is amazing at first then…

The flavor is amazing at first then dies. The coils only last me 4 days. The vapor production is really good. The coils are really small so don't expect to get more than a week out of them even with light use. I don't recommend this product unless you don't mind changing out your coil every 4-7 days. The smok baby v2 and freemax mesh pro coils last way longer so I recommend either of those tanks. They easilly last 1-2 months with heavy use.

March 4, 2019
Unprompted review
Rated 5 out of 5 stars

Love this company!!

Love this company!!! Been with for 7 years & still so happy 😀

March 3, 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the feedback, Ramona!

Rated 5 out of 5 stars

vapes well

vapes well, and at a good price

March 2, 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the 5 stars, Peggy!

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. They are quick, proficient and very friendly. Would highly recommend them for any one looking for these products!

March 1, 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the 5 stars!

Rated 5 out of 5 stars

Great company!!!

What can I say besides great company they do everything perfect

February 27, 2019
Unprompted review
Totally Wicked USA  logo

Reply from Totally Wicked USA

Thanks for the review, John!

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