I had seen their stand at crufts and really loved the leads as they were very different from any thing I’ve ever seen. I ordered one in my choice of colour and pattern, it arrived quickly and was ev... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great experience! The toy I ordered is one I've gotten before from TouchanGo. It lasted well and was well made. I contacted the company by email when I didn't receive a tracking number and they res... See more
The choice of colours was good, although I wasn’t 100% clear on what the different materials were. I love the finished product (although now I have it, it looks very Halloween-y which wasn’t my intent... See more
I was very happy to receive my latest Touchango order. Our Labradors love your Bungee Mop toys and the new mops look as great as the ones we have. The order arrived more quickly than we expected - t... See more
Company details
Information provided by various external sources
Top quality dog gear from leading brands including TotoFit, Hurtta, Ruffwear, Canine Magnetix as well as our very own Touchango Toys.
Contact info
Gaddesdon, CT15 5BU, East Studdal, Dover, Kent, United Kingdom
- +447790722898
- jo@touchangok9.co.uk
- touchangok9.co.uk
4.9
Excellent
551 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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This is my second purchase from…
This is my second purchase from TouchangoK9. I love these products. Great quality and even better customer service!
August 26, 2022
Good quality
August 24, 2022
Jilly ball tiny and if strapped to…
Jilly ball tiny and if strapped to collar goes nowhere near his mouth far too short. So disappointed
July 19, 2022
Reply from Touchangok9
Hi Janet, we are very sorry that you are not happy with your purchase. The Jilly Ball is intended to have a very small and lightweight ball by design, otherwise there would be the potential for injury if a larger or heavier ball was used.
We would love to exchange your purchase for the correct size, customer satisfaction is very important to us. If you would like to contact us on jo@touchangok9.co.uk we can discuss measurements and make sure we produce the perfect size for your dog. As we make all of our products ourselves, we can custom make for you. Look forward to hearing from you, Kind regards, Jo
What fab and personal service from…
What fab and personal service from Touchango! The items ordered have arrived and I thinkbthe lead will be a game changer for sheepdog training. I did order the wrong size Jilly ball as found it to be a bit too small for my dog, so will be ordering a new one :)
July 19, 2022
Very happy thanks!
Ordered two toys which arrived really quickly and really good quality
July 14, 2022
This was recommended by a dog sporting…
This was recommended by a dog sporting friend but she warned that it would take several weeks to get it from England. I was so excited that it arrived in 5 days! and I'm just as excited to see how it works. I've used it on all three of my border collies and they all settle into a nice quiet relaxing state and my 16 year old is feeling quite spunky after wearing it twice. She's back to chasing the other two in the yard. So good to see such quick benefits, I'm sure they are all feeling freer. I'm glad my friends are sharing these helpful products and grateful to have it shipped so quickly!
July 11, 2022
Great quality, fast shipping
Great quality, also quick and helpful comme and fast postage
May 26, 2022
Great product and the parcel arrived…
Great product and the parcel arrived really quickly!
May 3, 2022
Really helpful customer service.
Really helpful customer service.
Package arrived quickly
April 8, 2022
Recommend
Very high quality toys, you get what you pay for. Customised exactly how I stated & sheepskin very fluffy. The dogs love them, very satisfied.
March 31, 2022
Reply from Touchangok9
Thank you so much for the review Heather, wishing you lots of fun with your Touchango Toys :-)
Products really high quality
Products really high quality, would recommend to others and will order again
March 31, 2022
Excellent quality tuggies!
Excellent quality tuggies and accessories, fast delivery. Great company
March 31, 2022
I am very please with my order of tug…
I am very please with my order of tug toys to the United States. They are very well made toys and my dogs and I love them.
March 30, 2022
The dog tug toy is great but expensive
The dog tug toy is great. It seems Very robust, though I don’t leave it with him to just chew. It is expensive compared to others especially once postage is added, I think the additional postage should be made more obvious on the product pages. I would have liked a little more length of bungee stretch but I shall know to take that into account if I make another order.
I think if used appropriately the tug toy has the potential to last a very long time, which will make it feel like good value for money.
March 30, 2022
Reply from Touchangok9
Hi Catherine, thank you very much for taking the time to leave us a review. As we make all of the dog toys ourselves we are able to create custom orders - next time if you would like a longer bungee section please send us a message and we will be glad to help. Kind regards, Jo
TOTO PUCKZ <3 / Fee to France
Would have be nice to be aware of the fee (Brexit?) charged at delivery.
Love my four TOTO PUCKZ
March 15, 2022
Reply from Touchangok9
Hi, thank you for taking the time to leave us a review. Unfortunately export tariffs are beyond our control :-( Kind regards, Jo
Top quality products and team
Top team, always on hand to help. Personalised item came quickly, and non personalised always come very very quickly!
Products excellent quality, the best on the market
March 1, 2022
Excellent dog toys and brilliant…
Excellent dog toys and brilliant customer service, couldn’t ask for more, very happy 😊
February 21, 2022
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