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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality and unique design of the products. Customers consistently highlight the excellent craftsmanship and durability of items, noting they are well-made and last a long time. Many people appreciate the wide range of products and the ease of ordering, with items arriving quickly and exceeding expectations. However, some customers also noted that the small leads were heavy for small dogs due to oversized buckles.

What people talk about most

Product

People report positive experiences with product quality, often praising the durability and craftsmanship of... See more

Quality

Clients share positive opinions on quality, consistently praising the products as well-made, sturdy, and... See more

Order

Consumers find the ordering process to be positive, with many expressing happiness with their recent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had seen their stand at crufts and really loved the leads as they were very different from any thing I’ve ever seen. I ordered one in my choice of colour and pattern, it arrived quickly and was ev... See more

Rated 5 out of 5 stars

Great experience! The toy I ordered is one I've gotten before from TouchanGo. It lasted well and was well made. I contacted the company by email when I didn't receive a tracking number and they res... See more

Rated 5 out of 5 stars

The choice of colours was good, although I wasn’t 100% clear on what the different materials were. I love the finished product (although now I have it, it looks very Halloween-y which wasn’t my intent... See more

Rated 5 out of 5 stars

I was very happy to receive my latest Touchango order. Our Labradors love your Bungee Mop toys and the new mops look as great as the ones we have. The order arrived more quickly than we expected - t... See more


Company details

  1. Events & Entertainment

Information provided by various external sources

Top quality dog gear from leading brands including TotoFit, Hurtta, Ruffwear, Canine Magnetix as well as our very own Touchango Toys.


Contact info

4.9

Excellent

TrustScore 5 out of 5

551 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nubbys.

Easy to traverse website made purchasing my items easy. They arrived quickly and well packaged, I was very happy. I would have preferred a little exercise vsriety leaflet in the package which would have made the initial usage easier, but I bought them for a purpose so it didnt affect anything.

May 4, 2026
Rated 5 out of 5 stars

Would recommend

Pleased with product quality and delivery timescales. My collie absolutely loves his sheep martingale tug lead set

February 19, 2026
Rated 5 out of 5 stars

Lovely items and perfect for training…

Lovely items and perfect for training toys for my dogs. My dog loves the rabbit tuggy and it’s nice and easy to pop in my pocket when we are not playing. The orange is a nice proper orange colour and is lovely. Very pleased with these items

December 2, 2025
Rated 5 out of 5 stars

Great experience

Great experience! The toy I ordered is one I've gotten before from TouchanGo. It lasted well and was well made. I contacted the company by email when I didn't receive a tracking number and they responded within a very short time. It was a good experience overall.

November 17, 2025
Rated 5 out of 5 stars

Lovely lead

The choice of colours was good, although I wasn’t 100% clear on what the different materials were. I love the finished product (although now I have it, it looks very Halloween-y which wasn’t my intention when choosing the colours!!). I love the sparkle on it, the fleece lined handle, and the D ring for attaching things to.

September 8, 2025

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