I had seen their stand at crufts and really loved the leads as they were very different from any thing I’ve ever seen. I ordered one in my choice of colour and pattern, it arrived quickly and was ev... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great experience! The toy I ordered is one I've gotten before from TouchanGo. It lasted well and was well made. I contacted the company by email when I didn't receive a tracking number and they res... See more
The choice of colours was good, although I wasn’t 100% clear on what the different materials were. I love the finished product (although now I have it, it looks very Halloween-y which wasn’t my intent... See more
I was very happy to receive my latest Touchango order. Our Labradors love your Bungee Mop toys and the new mops look as great as the ones we have. The order arrived more quickly than we expected - t... See more
Company details
Information provided by various external sources
Top quality dog gear from leading brands including TotoFit, Hurtta, Ruffwear, Canine Magnetix as well as our very own Touchango Toys.
Contact info
Gaddesdon, CT15 5BU, East Studdal, Dover, Kent, United Kingdom
- +447790722898
- jo@touchangok9.co.uk
- touchangok9.co.uk
4.9
Excellent
551 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Appear to be good quality and easy to order
Easy to navigate the website and place the order.
The biothane collars I purchased seem good but only had them a short time so can’t comment on longevity.
March 21, 2025
Great service, dog loves the new toys
Constantly in contact about my delivery. Arrived on time.
March 13, 2025
Very high quality and well made slip…
Very high quality and well made slip lead. Excellent customer service. Dropped one star as I felt product was expensive.
March 23, 2025
Great products my dog loves!
March 21, 2025
Great products and service
Jo went out of her way to contact me to get the order right. Products are always fantastic quality.
February 20, 2025
Super products and excellent customer…
Super products and excellent customer service
February 10, 2025
A very expensive 2 minutes
2 minutes after my dog had the toy, he had pulled the fur off :(
February 11, 2025
Reply from Touchangok9
Hi Suzanne, I am disappointed you felt the need to leave a one star review before contacting us to discuss the issue.
As per our email correspondence, I have refunded your toy on this occasion. Our toys are interactive training toys and not marketed as indestructible. We are not responsible for damage caused by dogs to the products.
Kind regards,
Jo
2nd lead purchase
A couple years ago I bought a grip lead as they had a purple option which the Julius K9 branded ones don't do. I was so pleased with the quality and it's last really well and still going strong. I just wanted to replace it with a fresher, clean one now. Thank you!
February 3, 2025
Very positive experience.
My order arrived promptly & well packaged. I ordered online so I didn't need to have any personal dealings with the company, and I knew which product to order as it was recommended by my dog's chiropractor.
I'm very happy with my purchase itself, and my experience of ordering from Touchangok9.
January 24, 2025
Just what I needed!
Toy arrived pleasingly quickly given they are made to order. It looks robustly made - well up to coping with spaniel treatment. Toby approves, he already has a lotus treat ball and he only took a few extra seconds to work out how to extract the treat. We are looking forward to using it for real in our next Hoopers class.
January 21, 2025
Arrived in quick time and was as described
Arrived in quick time and was as described. The product is high quality and a lovely colour purple.
December 20, 2024
Great products, Fast delivery
I ordered 2 tuggies and a lead from touchangok9 in mid December, knowing it might be too late for Christmas but they were super efficient and got my order to me promptly & im delighted with the products
December 13, 2024
Super service as always from…
Super service as always from touchangok9, and super toys to add to the mix
Thanks so much
December 7, 2024
Love the quality of their dog toys!
December 11, 2024
Great products and fast turnaround
December 3, 2024
Great service
Really great service and quality products. I’ve purchased a few times and will again.
December 3, 2024
Great lead and tuggy set well made and…
Great lead and tuggy set well made and great colours.
December 1, 2024
Beautiful quality .
Beautiful quality .Colours are realy fabulous.Great choice of fleece and webbing colours
November 28, 2024
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