Amazing quality considering they're recycled. Very quick delivery and the tokens worked a charm for the England game. I'll definitely be buying more for future events, thanks guys
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See what reviewers are saying
Chloe was so helpful and professional. The tokens we ordered for our graduation ceremony were exactly what we wanted. Highly recommend and would definitely use again.
Fantastic customer service. I ordered some tokens cutting it very fine time wise for a school event. I emailed to ask if there was any way the delivery could be expedited and got an immediate response... See more
Very good follow up, clear info and great communication throughout. And fast! We needed tokens for a school event and initially decided on Touco because of their eco-friendly options (tokens made... See more
Company details
Information provided by various external sources
Touco Ltd is the UK's largest supplier of Tokens, Token Collectors and Wristbands in the UK. We pride ourselves on great customer service and look forward to working with you!
Contact info
19 The Bridge Business Center, S41 9FG, Chesterfield, United Kingdom
- info@touco.co.uk
- touco.co.uk
4.9
Excellent
204 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service
Great service. good friendly contact from Chloe. She managed our order and always kept us in the loop.
September 18, 2018
Unprompted review
Reply from Touco
Hi Stephen, Thank you for your kind review! We hope that your Bespoke Whole School Reward System works out well for your school and hope to work with you again in the future! Many thanks for your order, Chloe (Touco Team)
Excellent old fashioned customer…
Excellent old fashioned customer service *****
Experienced a problem with checkout area on website so sent an email and within minutes had a friendly response - order problem resolved and delivery arranged.
Our item arrived super promptly and is already established in class.
:)
September 13, 2018
Unprompted review
Reply from Touco
Hi Nicky, Thank you so much for your lovely review! I'm glad we could resolve the little webshop issue quickly and happy to hear that your class reward system is working well in your school :) Hope to work with you again in the future and many thanks for your order! Chloe (Touco Team)
Brilliant customer service
Brilliant customer service - lovely products
September 5, 2018
Unprompted review
Reply from Touco
Hi Carla, Thank you for your kind review :) I hope that your Whole School Reward system works out really well for your school and hope to work with you again in the future! Many thanks, Chloe (Touco Team)
Great service
Great service, super quick delivery, speedy helpful advice over email. The only company I could find that does stock eco-tokens. Good clear website and useful choices of products. The main negative was that it wasn't clear till the end of the buying process that VAT would be added to products and delivery. A phone number so you can talk over options would also be nice.
September 5, 2018
Unprompted review
Reply from Touco
Hello! Thank you for kind review, We're really glad that you like our new Stock Eco Biodegradable Tokens! We found this year that there is a real demand for Eco Tokens available for a quick delivery and glad that we could be of service
Thank you for your feedback regarding making the VAT element of the price more obvious on our webshop - I have passed your comments onto our web team who will work to make changes on this straight away! Thank you for your order and hope to work with you again in the future. Many thanks, Chloe (Touco Team)
Great quick & personalized service!
July 30, 2018
Unprompted review
Reply from Touco
Hi Elodie, Thank you for your review and glad that we could help with supplying your Festival Tokens for another year running! Looking forward to working with you next year and hopefully we can arrange a Touco Team visit to Ibiza :) Many thanks, Chloe
Brilliant service
Brilliant service - Chloe ensured a very speedy turnaround!
July 12, 2018
Unprompted review
Reply from Touco
Thank you for your review Rachael! I hope that your Biodegradable Eco Tokens work out well for you and hope to work with you again in the future! Many thanks, Chloe (Touco Team)
Brilliant fast service and a lovely…
Brilliant fast service and a lovely follow up e-mail to check that everything was ok. Would definitely recommend to other schools.
June 11, 2018
Unprompted review
Reply from Touco
Hi Coleen, Thank you so much for your lovely review! I hope that your new whole school reward system works out well in your school and hope to work with you again in the future! Many thanks, Chloe (Touco Team)
Brilliant Service!
Amazing, we are thrilled with the Tokens that Touco supplied us with! They are perfect for our venue and the service they provided was fantastic. Chloe was amazing, patient and supportive in the whole process. Thank you!
June 11, 2018
Unprompted review
Reply from Touco
Hi there, Thank you so much for your kind review - it has been lovely working with you and we think your unique design on your wooden tokens looks brilliant! Looking forward to working with you again on future projects! Many thanks, Chloe (Touco Team)
Great customer service
Great customer service from Chloe, ensured my delivery got to me on time with very tight deadlines! Would highly recommend!
May 22, 2018
Unprompted review
Reply from Touco
Thank you so much for your kind review! Glad that we could be of service with your tight deadline and hope that your event was a success at the weekend. Hope to work with you again for future events :) Many thanks, Chloe (Touco Team)
Excellent service and a quality product
May 16, 2018
Unprompted review
Reply from Touco
Hello! Thank you for your lovely review, we hope that your event is a great success and hope to work with you again in the future! Many thanks, Chloe (Touco Team)
Reply from Touco
Hi Matt, Thank you for your review and hope to work with your company again in the future! Many thanks for your order! Chloe (Touco Team)
The process was easy and the product…
The process was easy and the product was delivered quickly. Good customer service.
April 26, 2018
Unprompted review
Reply from Touco
Thank you for your review! It is great to work with your organisation again this year and hope your event is a success! Many thanks, Chloe (Touco Team)
Quick responses from staff and products…
Quick responses from staff and products arrived in good time and all as described.
April 25, 2018
Unprompted review
Reply from Touco
Hi Blair, thank you for your comments! I hope that your new token scheme works out well to help gauge feedback in your charity and hope to work with you again for future projects! Many thanks, Chloe (Touco Team)
Great service and excellent product
Great service and excellent product. Chloe was really helpful throughout the process and even checked that the tokens arrived on time.
April 18, 2018
Unprompted review
Reply from Touco
Thank you for your kind review! I hope that your tokens work out really well for you and hope to work with you again in future projects! Many thanks, Chloe (Touco Team)
Great quality products with fantastic customer care
This is the first time we have ever used Touco ,but Chloe at customer support was excellent and really helped with the process making it really easy and straight forward. We had a few hiccups are our end with the procurement process but the company helped and supported us through this. Chloe provided us with excellent communication via email to keep us updated on the progress of the order as well as when they had been dispatched.
The products received are of excellent quality and we are really looking forward to using with children and young people to gain their feedback via a token system. We would defiantly recommend and use again.
April 16, 2018
Unprompted review
Reply from Touco
Thank you so much for your kind words Kirsty! It has been a pleasure working with your NHS department on this project - we got there in the end! I hope that your new feedback system for the children in your department is a success and hope to work with you again in the future! Many thanks, Chloe (Touco Team)
Excellent and Incredibly quick service.
Excellent and Incredibly quick service.
I found Touco on Google, they were the fastest in getting a quote, great service when designing our tokens and rapid delivery. I would recommend to anyone who needs tokens for sure.
We ordered 8000 tokens of various colours and it was very easy to do.
April 11, 2018
Unprompted review
Reply from Touco
Hi Joe, Thank you for your great review it has been a pleasure working with you on this project and glad we could provide you with a quick turnaround to help ease the stress of organising your event! I hope your event is a big success and looking forward to working with you in the future! Many thanks, Touco
Excellent customer service and great…
Excellent customer service and great product quality! Looking forward to working with Touco again soon.
April 9, 2018
Unprompted review
Reply from Touco
Hi Laura, Thank you so much for your kind words! It has been lovely working with you and looking forward to working with you soon! Many thanks
Excellent service again!
This is the third time I've ordered from Touco and they have great customer service and communication. Quick production and prompt delivery. Highly recommended. Many thanks.
February 8, 2018
Unprompted review
Reply from Touco
Hi Becks, thank you so much for your lovely review! It is always a pleasure working with you every year supplying your drink tokens for your annual event and we really appreciate your repeat custom :) It's so nice to work with so many customers year after year. I hope that your event is a success and look forward to working with you next year!
The customer service I received has …
The customer service I received has been better than 5*. Within 5 mins of sending an enquiry I had an email from Chloe, outlining my options. Every correspondence with Chloe have been clear and precise, and I am very happy with my product. I will be using again and recommending
January 26, 2018
Unprompted review
Reply from Touco
Hello Clair, thank you for your kind words and wonderful review! The team at Touco are really pleased that you have found our customer service to be 5* which is what we always strive to achieve. I look forward to working with you on this current project and any venture you have in the future. Many thanks!
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