Awful and total fraud company. Ordered the free one and paid shipping. Immediately in a few days there is another order without consent that charged by credit card £53.19. I immediately complained to... See more
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Ordered 3 boxers for free and i only paid shipping, the same dat i get a notification they try to charge 90 euros but my bank rejects it. I call my bank and they say their system rejected it cause it... See more
I placed 2 orders on February 6th, 2026 and as of today I have not received either order. I used two separate credit cards and was able to file a dispute on one and have already been refunded for t... See more
Compré la oferta de boxers gratuitos, pagando solo el envío. No fue mucho pero perdí ese dinero. Si les pasó algunos bancos al reportar como estafa puede devolverles el dinero. I bought free-boxers... See more
Company details
Written by the company
Premium quality - for less. Allowing men to dress with confident style, comfort & value.
Contact info
Netherlands
- hi@tourandtate.com
- tourandtate.com
Breach of guidelines
placed an order on feb 14
placed an order on feb 14, 2026. at completion of order online said they would email an order confirmation number. No email ever arrived but credit card was charged the cost of the order on Feb 15. Can not follow up on order status online as I have no order number and the company is unresponsive to email requests.
Scam shop. Fruad shop
Scam shop. Saty away from the site. It's fraud 👎👎👎👎👎👎👎👎scammer. 👎👎👎Never advised to believe in them cheep offering.👎👎👎 Scam stay away💩💩💩🤏🤏🤏
DO NOT ORDER FROM THESE GUYS = SCAM
I ordered something Mid January, it still hasn't arrived. They have responded to an email I sent but it wasn't very helpful. I then asked for a refund or a replacement item but now have heard nothing.
My first order has not arrived
My first order has not arrived, and I have already been charged for next month.
Biggest scammer on online shopping
Scam they store your payment and make an order second day of 55£ for 3 boxers snd hoddie .. they should be perscuted snd no one answer when you ask for a refund and cancelation
Where is my order nobody reply for…
Where is my order nobody reply for that??? 2 weeks no information, no tracking, just nothing! No returning policy at all!!!
Charge me 52 pounds just 2 days after…
Charge me 52 pounds just 2 days after starting my 1 month trial period!!! Ridiculous
DO NOT PURCHASE FROM THIS COMPANY
DO NOT PURCHASE FROM THIS COMPANY.
Products were delivered enormously late and are completely not as described. Made of purely synthetic fibres despite being advertised as all natural.
Utterly outrageous that they took my…
Utterly outrageous that they took my money in November 25 and i am yet to receive my goods...they are not replying to e-mails, ive had no correspondence or refund...shocking customer service...stay well clear.
Very poor experience — no clothes delivered & no customer service
After I ordered and paid, I received a small free present a few days later — but that’s the only thing I got. One month later, I still haven’t received my clothes, nor a reply to my emails. Also my request for a refund has been ignored. I have had no response and no service at all.
I’m left with the impression that Tour and Tate may be handling products from overseas (China) with no real customer support — I can’t recommend buying from them.
Company is non existent
Company is non existent. No reply to e-mails after a large order. I’m about to sue them. Let me know if interested in a class action.
Check everything before confirming
I just got a offer for 3 boxer shorts then I payed 8 aed , then after 2 days they told me i bought a 60 $ sweater while I need this money it's my mother's not mine I'm very disappointed ☹️
They are thieves they have charged me 3…
They are thieves they have charged me 3 times for the same product and I have been sending a lot of email and not answer
Scam company!
Scam company!! Stay clear!! They bill you for orders you have not placed, do not ship the items and do not respond to emails!!
90% a scam
Hi
My order was placed on the 23rd of November of 2025, order 8416172
Today 23rd od February hasn't arrived,
Shopping experience in the website was…
Shopping experience in the website was smooth and quick!
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