Tour&Tate 

I ordered a 'free' pair of underwear from Tour&Tate, but they trapped me by activating a paid subscription without my consent. This is nothing but a scam. Although I received an email saying my order is 'on the way,' the tracking number doesn't work on their website and shows 'No Order Found.' I have sent over 50 emails and haven't received a single response. Stay away from this company—they are scammers!😡😡😡😡

I saw an offer on Instagram for underwear with a subscription and the first month free. I placed the order, everything seemed fine, and I was waiting.

After some time, I woke up and saw an automatic charge 54£ from a new order (a shirt and underwear) that I did not place. I did not make this purchase.

The return links are not working. There is no option to cancel the subscription or the order either.

I came here and realized that I’ve been scammed. What a bunch of scammers.

U stole my money 61 Euros

I am waiting for my order since 3 weeks and my order is not deleivered and customer support is not responding through any medium. I have sent a lot of emails and no one is responding at all and now I am totally hopeless.

If customer support is looking at this reveiw please contact me. I am in trouble because of you.

SCAM ALERT!!! Close this company down! They take random orders from credit card and dont refund or cancel them. They dont reply to any emails and there is no way of contacting them.

Fraud experience.
I placed an order on 13 Feb for $3 and still havent gotten it.(Today is 21 Feb).

I was notified to another order on 15 Feb saying I paid $17.82 for the same items. This which I did not authorise at all. I have emailed them multiple times through their website, but did not receive any replies or updates throughout the week. Just their constant marketing emails

Order incomplete and no one answering from the support team for months. Run away from this so called brand

Baited with the ads of getting free boxer shorts. The next day, I got an email confirming a new order that has been placed and being charged with $91.

Fraudulent “Free Underwear” Scam – Charged €60 Without Clear Consent

I am writing this review to warn others about my experience.

I saw a paid advertisement from this company on Instagram promoting “free underwear.”

The ad appeared directly in my feed and claimed that the first pair would be free. Based on that representation, I placed an order.

However, without clear and explicit consent, and without any direct notification, €60 was withdrawn from my bank account.

There was no transparent explanation at the time of purchase that I was signing up for a subscription or authorizing recurring charges. The marketing is intentionally misleading and designed to make consumers believe the product is free, when in reality it is tied to hidden charges.

This is deceptive advertising. It is not “free underwear”, it is a subscription trap disguised as a promotion.

The business model relies on aggressive Instagram ads and fine-print tactics that most consumers will not reasonably notice.
That is not ethical marketing.

I strongly advise others to read every single detail before entering their payment information.
In my opinion, this is a highly untrustworthy company using professional-looking marketing to execute what feels like a scam.

Be extremely cautious.

A company that deletes Instagram comments because all they get is disgruntled customers venting. Been a month since my 2-4 day order was placed. Items don't arrive, customer service don't reply.

This is a completely fake scamming company. Do not order from them. They do not answer emails regarding your order. They have an office in London but no way of contacting them other than via email which they completely ignore. They’re making thousands off people believing it’s a legit company. They don’t have any directors or anything listed in companies house. I ordered trousers in the 29th November last update was on 12th December saying they were being prepared for shipping. Since then radio silence. Complete scam company.

Fake!, they never send or answer about my order, they stolen 130 euros

Scam company do not purchase. I ordered a pair of trousers at the beginning of January and was told shipment would be up to two weeks. I still had not revived these. And the tracking still says the same thing it has from the beginning. DO NOT BUT FROM HERE !!!

Please do not buy from this website. I ordered some pants and sunglasses and they never arrived, nor did they reply to my emails.

Was charged double for a subscription after ordering a free pair of underwear. To cancel you need to submit a request within 2 hours but the order was submitted outside of operating hours so theres nobody to action this and reverse an incorrect charge

scamming people by offering free products and then charging their cards after ordering in few days is crazy

Woke up to a notification of my bank they just randomly took £33,51 for a order I didn't even place now I'm struggling to get a refund what a joke

THIS IS EMBARASSING.
Tour & Tate appoved my refund but doesn't answer my emails with a phone number - so I can basically not send any package there.
If you're reading this, could you please answer my e-mail?

THANKS

biggest scam ever!!! i ordered a bag 2nd of feb and still no news about my shipping, already send 3 mails, still no reply.