Tours & Tickets Reviews 

2,700
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

We were introduced to this company at Felison cruise terminal Ajmuiden. We were a group of 10. We were looking for transport to Amsterdam and from Amsterdam back to the cruise terminal. This simple... See more

Rated 1 out of 5 stars

Awful customer service. Tried to cancel minutes after booking but couldn't speak to a human WhatsApp support is just AI which gave me incorrect information. I tried emailing them to cancel as tha... See more

Rated 5 out of 5 stars

Today we had an amazing tour by bus and boat to the highlights of Netherlands culture in Zaanse Schans, Volendam and Marken. We saw beautiful windmills, tasted the typical cheese and observed the han... See more

Rated 1 out of 5 stars

Hi , Trip site seeing places are good but the tour guide was horrible ( Guide name : Matthias, who speaks Spanish and English) . His jokes are worst and always talks in non-sink to situation and... See more

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Company details

  1. Tour Operator
  2. Sightseeing Tour Agency
  3. Tourist Attraction
  4. Tourist Information Center

Written by the company

Tours & Tickets, situated in the very heart of Amsterdam, has over 30 years of experience as an experienced and flexible tour operator. We are specialized in offering excursions in The Netherlands and Belgium. And we offer various tickets for museums, attractions and all kinds of canal cruises. We also offer an exclusive range of combi deals.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

3K reviews

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2.4

All reviews

(2,700)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Best experience ever

Best experience ever. The bus driver and tourist guides speak fluent English, French, Spanish and obviously Dutch. Very nice, funny, amusing and comfortable experience. You won't regret it.
La mejor experiencia.

May 27, 2022
Rated 5 out of 5 stars

Smooth process

Buying ticket from Tours & Tickets was easy and smooth. There were a lot of different payment methods to choose from. I did pay with Paypal. It was very quick.

The tour itself was good. The destination was interesting. The tour guide was nice and respectful. Also very knowledgable. It was overall a good experience. Highly recommended!

May 23, 2022
Rated 3 out of 5 stars

The Keukenhof trip was fantastic, but marred by the cancelled trip to the Floriade, however, our disappointment was somewhat restored by the inpromptu canal boat trip.

We had a great experience to Keukenhof. However, our next day was to go to the Floriade with Tours and Tickets which was unexpectedly cancelled without any explanation. Upon speaking to the sales team, the numbers for the trip did not satisfy the minimum and the alternative dates offered were not possible within our short stay. This was very disappointing!

We chose to manage arrangements ourselves and in fact, I can say that going to Almere by train, a short walk to the lake and ferry to the Floriade could not have been easier - this gave us the control to manage the amount of time spent there. The Floriade was amazing to see the various worldwide gardening exhibitions, sculptures & buildings and we visited from 11-18:30 which was much longer than if we had used Tours & Tickets. Also, we saved money doing it this way!

Whilst in the office enquiring about the Floriade cancellation, we booked an open top boat trip with Tours and Tickets and visited some of the canal network. This was a good trip accompanied by interesting commentary through the earphones and also from the pilot. The weather was exceptional which showed Amsterdam in its true glory. This gave us an idea of where to re-visit on foot for the remaining part of our stay.

May 11, 2022

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