They deceive people with their promotional materials. I bought a trip to the Phi Phi Islands on a See Angel Gold class vessel. The package included a tour of the Viking Cave and a tour of the smaller... See more
Company replied
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We went on the Seanery Catamaran and the weather was quite unpredictable with all the sudden rain and strong wind. The staff on the Catamaran was very helpful to take immediate precautions and ga... See more
Company replied
Thank you team for helping us. Appreciate your help! We have a wonderful trip and very very well organize from first day. We really enjoy our time in Phuket! Excellent management! Easy to cooperate wi... See more
Company replied
Me and my husband we had the best experience with this company! Reasonable price and all the staff were really helpful, and patient with all my questions from beginning. Thanks for making our hol... See more
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Company details
Written by the company
We’re Professionalism, reliable and tour experience. Agency based in Phuket, fully licensed member of the Tourism Authority of Thailand. TAT: 32/01341 Our website offers convenient and safe online booking tours around Thailand. We have operated tours From 1993 – The present. Mainly in the South of Thailand.
Contact info
50/101 หมู่บ้านพฤกษาวิลล์กะทู้-สามกอง(เฟส2) ถนนพระภูเก็ตแก้ว ตำบลกะทู้, 83120, Phuket, Thailand
- 0923809157
- info@tours.co.th
- tours.co.th
3.9
Great
90 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from AnyWhere.tours
We appreciate your 5-star rating!
Reply from AnyWhere.tours
That's fantastic to hear! We're so glad you had a well-organized experience with a cool guide at the perfect price. Thanks for the 5-star review!
Kind regards,
Thailand Tours team
Nice trip
Very nice trip, good driver, very good guide Who guide who give good experience and advice
February 9, 2025
Reply from AnyWhere.tours
Thank you so much, Julien, for the fantastic 5-star review! We're thrilled to hear you had a very nice trip and that our driver and guide provided you with a great experience and excellent advice. We'll be sure to pass on your kind words to the team!
Amazing Phi Phi islands…
The excursion to Phi Phi islands wasnwell pmamned and fun. The guide was clear and friendly.
January 9, 2025
Reply from AnyWhere.tours
Thank you so much, Helen, for your wonderful feedback and the 4-star rating! We're delighted to hear that you enjoyed your excursion to the Phi Phi Islands and found the trip well planned and fun. We will definitely pass on your compliments to the guide—we are so glad they were clear and friendly
Was fun
Was fun. The guide was funny and spoke english pretty well. Had time to enjoy yourself
December 19, 2024
Reply from AnyWhere.tours
That's fantastic to hear you had a fun time! We're so glad you enjoyed the guide's humor and English skills, and that you had enough time to relax and take it all in. Thanks for the 5-star review!
Kind regards,
Thailand Tours team
Boat/island tour was subcontracted to…
Boat/island tour was subcontracted to another agency but they worked very closely and heartened to see how the guides work nicely and closely together.
December 15, 2024
Reply from AnyWhere.tours
Dear Kail,
Thank you for the 4-star review! We're glad to hear you had a positive experience on your boat/island tour and appreciate your feedback on the collaboration between our team and our partner agency.
We're always working to improve our services, and your comments help us ensure seamless and enjoyable experiences for all our guests.
We hope to have the opportunity to welcome you back for another adventure soon!
Sincerely,
The Thailand Tours Team
scam to avoid !!!
Big scam, no customer service, they promise cancellation in case of bad weather and then refuse to refund or change the date, run away!!! Result: going to the police station, avoid at all costs
December 28, 2024
Unprompted review
Reply from AnyWhere.tours
We are extremely disappointed by this review, which contains highly misleading and false accusations.
We operate transparently and guarantee cancellation or change when necessitated by official unsafe weather conditions. In this instance, no official weather cancellation was in effect.
We were fully prepared to run the tour as booked. Our records and subsequent evidence showed the customer was unable to participate due to personal reasons (hangover) and attempted to falsely claim a weather issue to secure a refund.
When the customer escalated this matter to both the Bank and the Police, our detailed evidence was presented, and the investigation concluded that our company was not at fault, upholding our policy.
We regret that the customer attempted to create a fraudulent claim to recoup their funds. We urge all future travelers to adhere to their booked schedule and respect the policies in place.
After payment we got an email without…
After payment we got an email without hour of boat departure, just with link to pier parameters on Google Maps. In pier nobody heard about Thailand Tours, and we had to buy ticket from another operator. We got scammed, nobody answer to our emails, nobody took our calls, not recommend at all.
November 29, 2024
Reply from AnyWhere.tours
Dear Adam,
We regret that you missed your tour, but we must clarify the facts regarding this booking.
A complete confirmation, including the correct pier name and exact departure time, was sent to your email. We operate under a different name than "Thailand Tours," and it appears that this confusion led you to the incorrect location and the need to book with another operator.
We apologize for the resulting disappointment, but we confirm that all necessary information was provided by our company for a successful trip.
Reply from AnyWhere.tours
Dear Maciej,
Thank you for the 4-star review! We're glad to hear you found our tour to be a good value for the price.
We appreciate your feedback and are always working to improve our offerings. We hope you enjoyed your time with us and would love to welcome you back for another tour in the future.
Sincerely,
The Thailand Tours Team
Good experience
I booked a day trip to James Bond Island with this company. I was picked up from the hotel as arranged. Rest of the tour was as described. I did book another tour for a different day. Somehow the date got changed and sadly i didn’t check the details. So i missed the tour. The tour was not rescheduled for free. I would still use this company again.
November 24, 2024
Reply from AnyWhere.tours
Dear Sunil,
Thank you for the 5-star review! We're delighted to hear you had a positive experience on your James Bond Island tour and appreciated the smooth pick-up service and accurate tour description.
We understand there was a miscommunication regarding the date of your second tour, and we apologize for any inconvenience caused. We always encourage our guests to double-check their booking details to avoid such situations. While we couldn't reschedule the missed tour for free, we appreciate your understanding and willingness to use our services again in the future.
We value your feedback and are committed to providing excellent service to all our customers. We hope to have the opportunity to welcome you back for another memorable adventure soon!
Sincerely,
The Thailand Tours Team
Scam
Scam! Booked a ferry to the Full Moon Party and it didn't exist! Not responsive at all! Keep away if you can
November 15, 2024
Unprompted review
Reply from AnyWhere.tours
Did you book with us at all ?
Bad experience with your company one of…
Bad experience with your company one of your staff she refused to retain me to my hotel and she left me in the street with my small kids! She said you did not come with us in the morning ! I wait them in the morining but your bas come in wrong place! From night i told her please give your mobile number to contact you if something like this occurred but she refused and told the only contact is email If your company did not take action i will complain you and i will write bad report to all social media about you
November 9, 2024
Reply from AnyWhere.tours
Could we please communicate in English?
Would you like me to send you my social media information?
DeeDee is the best guide in Sea Angels
DeeDee is the best guide in Sea Angels, highly recommended Thailand Tours for your trips in Thailand.
October 20, 2024
Reply from AnyWhere.tours
Thank you for your positive feedback! We're thrilled to hear about your great experience with DeeDee. Your recommendation means a lot to us! 😊
Kind regards
Thailand Tours team
Reply from AnyWhere.tours
سعداء أنك استمتعت بجولتك في بوكيت ومع مرشدنا السياحي. نتطلع للترحيب بك مرة أخرى في المستقبل. 😊
Kind regards
Thailand Tours team
I WOULD NEVER GO AGAIN
We went on the 1330 trip
The truck that they picked us up and did not have a proper exhaust so as we were in the bed of the truck, all the exhaust came up into the back of the truck.
Also they don’t tell you it’s almost an hour to get to the location.
Once there it was low tide. So you had to walk through about 50 m of mud just to get to the water to get in your kayak
The kayak itself did not have a rear seat so my lower back had zero support and was extremely painful.
They also don’t tell you that at low tide this adds about an additional 1km of paddling to the trio because you have to go around islands. There were ZERO mangroves still in the water at low tide. So this was mid represented as a “ mangrove tour”
The guides were more interested in rolling their cigs than helping the guests.
All in all it was a complete disappointment. If you are going to do this trip make sure you go in the morning. And if you go at 1330 make sure you are in top physical shape. I am 53 and in good shape and barely made it back.
October 13, 2024
Reply from AnyWhere.tours
Ok
Simple process of reservation and pick…
Simple process of reservation and pick up on time. The host was amazing qnd extremely professional. Thank you Thailand Tours.
October 4, 2024
Reply from AnyWhere.tours
We're delighted to hear you had a seamless experience and appreciated our professional host. Thank you for choosing Thailand Tours! 😊
Kind regards
Thailand Tours team
Reliable company
Reliable company, excellent guide looking after guests . Combination of different places very good. Great lunch.
Good value for money
September 2, 2024
Reply from AnyWhere.tours
Thank you for your wonderful feedback! We’re thrilled you enjoyed the tour and found it valuable. We aim to provide exceptional experiences for all our guests. Looking forward to your next adventure with us!
Kind regards,
Thailand Tours team
Do not book from this agency, no communication
Do not book from this agency. They are an agency, they are not the organizer of the tours.
They never reply whatsapp messages, they never reply emails. If something comes up, you can never reach them. This was mentioned in other reviews as I saw.
Our tour got postponed and we never new! We learned about it after 3 hours, and we waited at the reception in the morning for 2 hours, not having proper breakfast because the pickup was supposed to be early. They reached out via our hotel reception 3 hours after, and moved the booking to afternoon due to natural circumstances.
If possible, book directly from organizers, or go for another agency. Their communication is nonexistent.
This is for the agency: your system does not work properly when booking, I put my phone number there and apparently it did not add the country code, so you could not reach me. You could try to email me or reply to agency whatsapp messages/emails, which never happened.
August 22, 2024
Reply from AnyWhere.tours
Please check your email (including spam) after making online purchases or bookings
Very good tour
The tour guide was the best. The boat conditions and the itenerary were also good. The food was not amazing, but it was ok.
August 5, 2024
Reply from AnyWhere.tours
Thank you for your feedback! We're delighted to hear you enjoyed the tour and our guide. We're always looking to improve, so your comments on the food will be taken into consideration.
Kind regards
Thailand Tours team
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