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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and quality of the work, from initial contact to the final fitting. Reviewers also found the pricing to be competitive and fair, often noting significant savings compared to other providers. The booking process is described as easy and accommodating, with clear communication and convenient scheduling options. However, a small number of people were dissatisfied with an undisclosed cancellation fee, which they felt was unjustified and not communicated during the booking process or in prior correspondence.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, efficiency,... See more

Service

People report positive experiences with service, consistently praising the efficiency and professionalism... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and excellent pricing. Many... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers found it easy to book appointments,... See more

Product

Customers consistently note positive experiences with the product. Many reviewers express satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rebekah explained the options available for my Audi Q7 including the cost of each one. She gave me dates available for installation. All very comrehensive and easy to understand. Towbar2u require full... See more

Company replied

Rated 5 out of 5 stars

I phoned Rebekah at Towbar2u and she couldn’t have been more helpful, I needed a complete tow bar fitted and an ad hock electrical connection done on another vehicle. They rearranged things for me and... See more

Company replied

Rated 5 out of 5 stars

Contacted Towbar2u via the website initially, following a recommendation. Rebekah answered the following morning with a competitive quote. I was booked in for the exact date I wanted and ever... See more

Company replied

Rated 5 out of 5 stars

Great experience getting a tow bar fitted by Towbar2U. Matched the price of another company which was slightly cheaper. Quick and easy correspondence to book in the fitting. Arrived when they... See more

Company replied


Company details

  1. Car Repair and Maintenance
  2. Auto Electrical Service
  3. Auto Parts Market
  4. Auto Repair Shop
  5. Car Battery Store
  6. Car Equipment Accessories Store

Written by the company

Towbar2U is a mobile towbar installation company with competitive prices and highly skilled fitters nationwide - we have more than 30 years' experience in the industry and pride ourselves on exceptional customer care. We bring our high-quality services direct to your door so that you don't need to take your vehicle into a garage; you can enjoy your home comforts or continue working from home whilst we fit your towbar. Our professional mobile fitting service ensures that your new towbar and electrics are expertly installed, towbars also come with a lifetime guarantee and aftersales care as standard. Whether you have a new or old car, and are towing a trailer, bike rack, caravan or horse box, give us a call and we can help find the towbar to suit your needs. *If you find a better like for like price elsewhere, we'll do our best to beat it.*


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

Very impressive service!!

The engineer turned up exactly on time and he did a very professional job. Although the fitting took longer than I had anticipated (4 hrs) the end result was very neat and tidy. After the installation of the Witter towbar was completed I was shown how to safely detach and re-attach the towball and shown how all the car lights were still working. The engineer also pointed out that one of the number plate bulbs had blown and needed replacing.

Towbar2u were also considerably cheaper than some other quotes I received.

October 7, 2014
Unprompted review
Rated 2 out of 5 stars

BE CAREFUL WHAT YOU ASK FOR

did a on line search for a detachable tow-bar for bmw 530d se / as i have just sold my disco 3 and liked the detachable towbar. quoted £365.00 from towbar 2 u with single electrics so agreed to get the mobile fitter to come and fit at my place of work, the fitter took around 1.5 hours to fit and was polite, but furious that a cut had to be made in the bumper / and not a little cut either !!! so no way will it look good when the tow-bar is not fitted so all in all might as well just order a fixed tow-bar for nearly half the costs !!! spoke with the company in question and suppose to be trying to sort something out,
will see if anyone does ??

January 17, 2014
Unprompted review

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