Jordyn was super knowledgeable when I asked how the application process worked and what was involved and what I would need to successfully apply. I was impressed with how well she knew the answers to... See more
Company replied
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I walked into Tower Loan with the intent of finding out more information before I decided my next move on applying for a loan. I was immediately greeted with a warm hello and asked how I could be help... See more
Company replied
The rep who stopped eating her lunch to complete my documents was amazing.
It a sensational vibe that (TL) create in you this I sense these vibes to achieve any kind of goal. What is missing in me is my life path, they put the life path in me with out me noticing it. Thanks... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Crest Hill
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1811 Knapp Dr, 60403, Crest Hill, IL, United States
- 815-730-1513
4.6
Excellent
52 reviews
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The rep who stopped eating her lunch to…
The rep who stopped eating her lunch to complete my documents was amazing.
July 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It a sensational vibe that (TL) create…
It a sensational vibe that (TL) create in you this I sense these vibes to achieve any kind of goal. What is missing in me is my life path, they put the life path in me with out me noticing it. Thanks T.L. it feel like a story from my Numerology Report. Nature.
June 23, 2026
Reply from Tower Loan - Crest Hill
We are pleased to hear Tower Loan helped guide your path forward. Your kind words mean a great deal to us.
Qualified for more than I thought
Qualified for more than I thought. It was very easy and convenient. Located close to my home as well.
May 21, 2026
Reply from Tower Loan - Crest Hill
Thank you for your review, Lou. We are glad the process was easy and convenient, and that Tower Loan met your needs.
Reply from Tower Loan - Crest Hill
Thank you for sharing your positive experience with Ms Garcia. We appreciate your feedback about her excellent service.
Always efficient professional and ready…
Always efficient professional and ready to help
April 18, 2026
Reply from Tower Loan - Crest Hill
We are thrilled to hear you found Tower Loan efficient, professional, and ready to help.
The service was great
April 22, 2026
Reply from Tower Loan - Crest Hill
We are delighted to hear the service was great. Thank you for choosing Tower Loan, KATHY MCADORY.
Reply from Tower Loan - Crest Hill
We are honored to hear you find Tower Loan good and appreciate our team's service.
Jordyn was super knowledgeable when I…
Jordyn was super knowledgeable when I asked how the application process worked and what was involved and what I would need to successfully apply. I was impressed with how well she knew the answers to this. In the past, I have dealt with people who would say I don't know or things like 'normally' or roughly or even 'I don't know till we run your application.' But not Tower Loans, they were given the assignment and passed with flying colors. Thanks for the experience.
April 30, 2026
Unprompted review
Reply from Tower Loan - Crest Hill
We are happy to hear Jordyn provided knowledgeable service regarding our application process. Thank you for recognizing Tower Loan's commitment to excellence.
I walked into Tower Loan with the…
I walked into Tower Loan with the intent of finding out more information before I decided my next move on applying for a loan. I was immediately greeted with a warm hello and asked how I could be helped. I asked several questions about credit score, job, etc and was very happy to have no further confusion and questions afterwards. The staff was very helpful in answering all my questions and very patient as well. I will definitely use Tower Loan if I decided to apply for that loan, they sold me with their customer service!
April 29, 2026
Unprompted review
Reply from Tower Loan - Crest Hill
We are happy to hear our team provided excellent customer service and answered all your questions patiently and clearly.
Reply from Tower Loan - Crest Hill
Thank you for taking the time to share your experience. We are pleased our loan process was fast and easy for you.
Reply from Tower Loan - Crest Hill
Thank you for your review. We appreciate your recognition of our fast and friendly service at Tower Loan.
They really try help their customers as…
They really try help their customers as much as they can. I appreciate Tower!!
April 10, 2026
Reply from Tower Loan - Crest Hill
We are honored to hear you appreciate Tower Loan's commitment to helping customers. Your feedback means everything to us.
Reply from Tower Loan - Crest Hill
We appreciate your positive feedback regarding our great customer service and staff at Tower Loan.
Reply from Tower Loan - Crest Hill
We are so glad we could assist you; we appreciate your positive feedback and your time.
Reply from Tower Loan - Crest Hill
Thanks for highlighting our patience and understanding. We appreciate you choosing Tower Loan for help.
Reply from Tower Loan - Crest Hill
Thank you for sharing your experience with Tower Loan. We appreciate your recognition of our fast service and communication.
Very nice people to do business with.
March 4, 2026
Reply from Tower Loan - Crest Hill
We are pleased to hear you found our team helpful. Thank you for choosing Tower Loan, STEVE REAL.
I had to purchase a furnace right away
I had to purchase a furnace right away. I called to see about a loan. They gave me the loan I needed and I had a loan that day.and I had a furnace installed that day. I’m very grateful for receiving the loan I needed.
February 5, 2026
Reply from Tower Loan - Crest Hill
Thank you for taking the time to share your experience. We understand urgent situations and are pleased we could help with your furnace loan quickly.
Good customer Service
The young lady that was helping me with this loan was very knowledgeable and caring.
January 16, 2026
Reply from Tower Loan - Crest Hill
Thank you for your review. We appreciate your kind words about our knowledgeable and caring team member.
Your manager was outstanding
Your manager was outstanding. She took the time to explain everything to me. Very professional and kind.
January 16, 2026
Reply from Tower Loan - Crest Hill
We are elated to hear our manager provided outstanding service. We appreciate your recognition of her professionalism and kindness.
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