Tower Loan - Fairview Heights Reviews 53

TrustScore 4.5 out of 5

4.7

2055 W Highway 50, 62208 Fairview Heights, IL, US


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Rated 5 out of 5 stars

The people who work there are the friendliest and very helpful. I have been doing business with them for a few years. They always show respect and offer to help in any way possible.

Company replied

Rated 5 out of 5 stars

The loan process is simple, almost to simple but Gabriella is so pleasant that you can’t resist her charm. I have been a long time customer and when I find myself a bit short I can call upon them to f... See more

Company replied

Rated 5 out of 5 stars

Everyone was down ti earth. The were on point in explaining everthing indpeth. The atmosphere was welcoming and comfortable. Great group of human beings in that office. They are greatly appreciated fo... See more

Company replied

Rated 5 out of 5 stars

TOWER Loan provides me with great customer service. They're there when I need them the most. I have been a long time customer with tower loan, and Everytime I can honestly say they have never let me d... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Fairview Heights

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 2055 W Highway 50, 62208, Fairview Heights, IL, United States

  • 618-628-7830

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

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Rated 5 out of 5 stars

The loan process is simple.

The loan process is simple, almost to simple but Gabriella is so pleasant that you can’t resist her charm. I have been a long time customer and when I find myself a bit short I can call upon them to fill in the gap temporarily.

November 18, 2025
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Reply from Tower Loan - Fairview Heights

We are glad to hear our simple loan process and Gabriella's pleasant service continue meeting your needs as a valued customer.

Rated 5 out of 5 stars

They took care of all details for the…

They took care of all details for the loan in the most quick and timely fashion.

November 6, 2025
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Reply from Tower Loan - Fairview Heights

We are honored to hear you found our loan process quick and timely. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

They were friendly

They were friendly, efficient and speedy in the process

October 24, 2025
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Reply from Tower Loan - Fairview Heights

Thank you for your wonderful feedback! We appreciate you highlighting our friendly, efficient, and speedy service at Tower Loan.

Rated 5 out of 5 stars

I absolutely love these people!!

I absolutely love these people!!! They have yet to let me down when I need help with something. It's always a pleasure to stop in to make my payment every month as they all are so happy and funny. Always laughing makes the payments a whole lot easier. No better place around.
Janet Meaux

October 23, 2025
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Reply from Tower Loan - Fairview Heights

Your review is appreciated, Janet! We love making your monthly visits enjoyable with our happy team.

Rated 5 out of 5 stars

Customer service was great

Customer service was great, I was approved in minutes with a loan that fit my needs. The loan rates are very high, but I could have chosen not to accept loan. Thank you Tower Loan

October 23, 2025
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Reply from Tower Loan - Fairview Heights

We are glad to hear our customer service was great and we could meet your loan needs quickly.

Rated 5 out of 5 stars

Fast and very helpful people

Fast and very helpful people. Very friendly

October 22, 2025
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Reply from Tower Loan - Fairview Heights

Thank you immensely for highlighting our fast service and helpful team. We value your positive experience with Tower Loan.

Rated 5 out of 5 stars

It's was so easy to get the money I…

It's was so easy to get the money I needed and set up monthly payments that I could afford. Thank you!

September 13, 2025
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Reply from Tower Loan - Fairview Heights

We are privileged to hear your experience was easy and affordable. Thank you for choosing Tower Loan, Brandy!

Rated 5 out of 5 stars

Satisfied Customer Review

The staff were friendly, efficient, through and timely. They also answered any questions that I had.

October 3, 2025
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Reply from Tower Loan - Fairview Heights

We are elated to hear about your positive experience with our friendly and efficient staff at Tower Loan.

Rated 5 out of 5 stars

Loan Company

The staff was helpful and very knowledgeable. I would recommend this company as their service is excellent!

September 23, 2025
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Reply from Tower Loan - Fairview Heights

Your positive experience means everything to us. We appreciate you recommending Tower Loan and recognizing our knowledgeable staff.

Rated 5 out of 5 stars

You will have a great experience

The experience was great I really everyone was very friendly

September 25, 2025
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Reply from Tower Loan - Fairview Heights

We are overjoyed to hear about your great experience. We appreciate your kind words about our friendly team.

Rated 5 out of 5 stars

The service was great

The service was great. The loan officer and staff were very friendly and kind. The service was superb. Thank you Tower Loan and staff at Fairview Heights Illinois.

August 28, 2025
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Reply from Tower Loan - Fairview Heights

Thanks Karen! We appreciate your kind words about our friendly staff and superb service at Fairview Heights.

Rated 5 out of 5 stars

They have been very helpful and…

They have been very helpful and everyone in the office has been extremely nice.

August 19, 2025
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Reply from Tower Loan - Fairview Heights

Thank you for your positive feedback! We're pleased to hear that our team has been helpful and that you had a great experience with us. Your satisfaction is important, and we appreciate your support.

Rated 5 out of 5 stars

Quality group of women

Everyone was down ti earth. The were on point in explaining everthing indpeth. The atmosphere was welcoming and comfortable. Great group of human beings in that office. They are greatly appreciated for conduct themselves above and beyond.

August 5, 2025
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Reply from Tower Loan - Fairview Heights

Thank you for your kind words and positive feedback. We're pleased to hear that you found our team approachable and the atmosphere welcoming. It's great to know that our efforts to provide clear and thorough explanations made a difference. We appreciate your recognition and look forward to serving you again.

Rated 5 out of 5 stars

They are always helpful and make sure…

They are always helpful and make sure to help as much as they can.

July 24, 2025
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Reply from Tower Loan - Fairview Heights

Thank you for the positive feedback! We're glad to hear that you find our service helpful. We strive to provide the best assistance possible. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Great people to work with

Great people to work with

July 18, 2025
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Reply from Tower Loan - Fairview Heights

We're glad to hear that you had a positive experience with our team. Your feedback is greatly appreciated. Thank you for choosing us!

Rated 5 out of 5 stars

They help u to the fullest of their…

They help u to the fullest of their ability and never stir u wrong..... awesome company 🫶 Thanks....for u guys patients with me and my payments....greatly appreciated 💪💯🫶....and also have amazing ppl that have given out great advice Abt how to get a loan from them !!!!!

July 16, 2025
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Reply from Tower Loan - Fairview Heights

We're glad to hear that you've had a positive experience with our team and found our advice helpful. Your satisfaction is our priority and we're always here to support you. Thank you for your kind words and for choosing our services.

Rated 5 out of 5 stars

quick and easy

Staff was very nice process was quick and easy

June 24, 2025
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Reply from Tower Loan - Fairview Heights

Thank you for the positive feedback! We're glad to hear that you found our process quick and easy, and our staff nice. We strive to provide the best service possible. Your satisfaction is our priority.

Rated 5 out of 5 stars

Always helpful and friendly

Always helpful and friendly

June 24, 2025
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Reply from Tower Loan - Fairview Heights

Thank you for the positive feedback! We're glad to hear that you find our service helpful and friendly. We strive to provide the best experience for our customers. Your support is greatly appreciated!

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