Tower Loan - Fairview Heights Reviews 53

TrustScore 4.5 out of 5

4.7

2055 W Highway 50, 62208 Fairview Heights, IL, US


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Rated 5 out of 5 stars

The people who work there are the friendliest and very helpful. I have been doing business with them for a few years. They always show respect and offer to help in any way possible.

Company replied

Rated 5 out of 5 stars

The loan process is simple, almost to simple but Gabriella is so pleasant that you can’t resist her charm. I have been a long time customer and when I find myself a bit short I can call upon them to f... See more

Company replied

Rated 5 out of 5 stars

Everyone was down ti earth. The were on point in explaining everthing indpeth. The atmosphere was welcoming and comfortable. Great group of human beings in that office. They are greatly appreciated fo... See more

Company replied

Rated 5 out of 5 stars

TOWER Loan provides me with great customer service. They're there when I need them the most. I have been a long time customer with tower loan, and Everytime I can honestly say they have never let me d... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Fairview Heights

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 2055 W Highway 50, 62208, Fairview Heights, IL, United States

  • 618-628-7830

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

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Rated 5 out of 5 stars

Friendly

Friendly, fast, professional personel.

June 13, 2025
Tower Loan - Fairview Heights logo

Reply from Tower Loan - Fairview Heights

Thank you for the 5-star rating! We're glad to hear that you found our team to be friendly, fast, and professional. We strive to provide the best service possible. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

Excellent service

June 10, 2025
Tower Loan - Fairview Heights logo

Reply from Tower Loan - Fairview Heights

Thank you for the high rating and positive feedback. We're glad to hear you found our service excellent. We strive to provide the best experience for our customers.

Rated 5 out of 5 stars

Fantastic Gabreall Buneta was great …

Fantastic Gabreall Buneta was great didn't take long Explained everything

May 31, 2025
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Reply from Tower Loan - Fairview Heights

We're glad to hear that you had a fantastic experience and found our staff helpful and efficient. Your feedback is greatly appreciated and we're pleased that everything was explained clearly. Thank you for your positive review!

Rated 5 out of 5 stars

The staff at tower loan is very…

The staff at tower loan is very professional and they got me funds that I needed in no time at all. I would recommend them to all my family and friends.

May 20, 2025
Tower Loan - Fairview Heights logo

Reply from Tower Loan - Fairview Heights

Thank you for the 5-star rating and the positive feedback. We're glad to hear that our team at Tower Loan was able to assist you promptly and professionally. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly

April 30, 2025
Tower Loan - Fairview Heights logo

Reply from Tower Loan - Fairview Heights

Thank you for the positive feedback! We're glad to hear that you found our service helpful and friendly. We strive to provide the best experience for our customers. Your satisfaction is our priority.

Rated 5 out of 5 stars

Great

Very courteous and professional .

May 1, 2025
Tower Loan - Fairview Heights logo

Reply from Tower Loan - Fairview Heights

Thank you for the positive feedback! We're glad to hear that you found our service courteous and professional. We strive to provide the best experience for our customers. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Great Service

Great Service

March 28, 2025
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Reply from Tower Loan - Fairview Heights

We're glad to hear you found our service great! Your positive feedback is much appreciated. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

They are very helpful and friendly they…

They are very helpful and friendly they explain everything well

March 18, 2025
Tower Loan - Fairview Heights logo

Reply from Tower Loan - Fairview Heights

Thank you for the 5-star rating! We're glad to hear that you found our team to be helpful and friendly, and that we were able to provide clear explanations. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Very professional,quick and personable

Very professional,quick and personable

March 11, 2025
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Reply from Tower Loan - Fairview Heights

We appreciate your kind words and are glad to hear you found our service professional, quick, and personable.

Rated 5 out of 5 stars

Great service

March 7, 2025
Tower Loan - Fairview Heights logo

Reply from Tower Loan - Fairview Heights

Thank you for the positive feedback! We're glad to hear you found our service great. We strive to provide the best experience for our customers.

Rated 5 out of 5 stars

Customer Friendly…

TOWER Loan provides me with great customer service. They're there when I need them the most. I have been a long time customer with tower loan, and Everytime I can honestly say they have never let me down. They work with you & are understanding to others needs. I would highly recommend tower loan to friends & family.

February 12, 2025
Tower Loan - Fairview Heights logo

Reply from Tower Loan - Fairview Heights

Thank you for your positive feedback and loyalty to Tower Loan. We're glad to hear that our customer service has met your expectations and that we've been able to assist you when needed. Your recommendation to friends and family is greatly appreciated. Thanks again for your support!

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