Tower Loan - Florence Reviews 39

TrustScore 4.5 out of 5

4.7

202 S Pine Street, 35630 Florence, AL, US


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Rated 5 out of 5 stars

The loan application was quick and easy. I have had loans here multiple times. Everyone is always so nice and helpful.

Company replied

Rated 5 out of 5 stars

The people at Tower Loan are very polite and helpful. They care about helping you and offering you the best deal for your situation. It was a pleasure to go in and get the assistance I needed. I have... See more

Company replied

Rated 5 out of 5 stars

Kaitlyn and Josh are amazing. Even though sometimes payments were struggle, Josh was always kind and helpful. I recommend this company and these people to anyone. Wonderful experience every time

Company replied

Rated 5 out of 5 stars

We had used you guys before and have always had an easy time getting approved.\n And you guys go out of your way to stay in contact with us, to make sure That we know you are there to help if needed .... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Florence

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 202 S Pine Street, 35630, Florence, AL, United States

  • 256-767-1399

4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

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Rated 5 out of 5 stars

The loan application was quick and…

The loan application was quick and easy. I have had loans here multiple times. Everyone is always so nice and helpful.

April 18, 2026
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Reply from Tower Loan - Florence

Thank you for taking the time to share your experience. We appreciate your continued trust in Tower Loan.

Rated 5 out of 5 stars

Helped me out a bind several times

Helped me out a bind several times.
Great staff, easy to work with.

April 17, 2026
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Reply from Tower Loan - Florence

We are absolutely thrilled to hear we helped you out of a bind several times, Gordon. Thank you for recognizing our great staff.

Rated 5 out of 5 stars

Very quick and stress free

Very quick and stress free. Josh and his team are extremely friendly and professional .

March 17, 2026
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Reply from Tower Loan - Florence

Thank you for sharing your experience. We appreciate your kind words about Josh and the team's friendly, professional service.

Rated 5 out of 5 stars

They are so great!!

They are very helpful and deliver themselves on highly professional level

February 20, 2026
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Reply from Tower Loan - Florence

Thank you immensely for your kind words about our helpful and professional service at Tower Loan.

Rated 5 out of 5 stars

Good people to deal with for sure

Good people to deal with for sure . Friendly helpful personnel will handle your loan needs .

February 12, 2026
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Reply from Tower Loan - Florence

We are honored to serve customers like you. Thank you for recognizing our friendly, helpful team at Tower Loan.

Rated 5 out of 5 stars

Tower Loans are really good people

Tower Loans are really good people. They have always taken care of my needs really well. I have enjoyed the experience with them.

January 17, 2026
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Reply from Tower Loan - Florence

We are pleased to hear you consider Tower Loan good people. Thank you for your continued trust.

Rated 5 out of 5 stars

It was an excellent experience

It was an excellent experience. The employees were a delight to work with. They detailed everything for me and answered all my questions politely and professionally. Trust me I had a lot of questions and concerns.

December 6, 2025
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Reply from Tower Loan - Florence

Thank you for your wonderful feedback. We appreciate you recognizing our team's professionalism and thorough approach to answering your questions.

Rated 5 out of 5 stars

Friendly,super quick and always a…

Friendly,super quick and always a pleasant experience

December 13, 2025
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Reply from Tower Loan - Florence

We are overjoyed to hear about your pleasant experience! Your feedback about our friendly and quick service means everything to us.

Rated 5 out of 5 stars

Just helpful and polite

Just helpful and polite

December 6, 2025
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Reply from Tower Loan - Florence

We greatly appreciate your positive feedback about our helpful and polite service at Tower Loan.

Rated 5 out of 5 stars

Quick and Easy Process!

The people at Tower Loan are very polite and helpful. They care about helping you and offering you the best deal for your situation. It was a pleasure to go in and get the assistance I needed. I have been using their service for a few years and feel comfortable discussing my financial needs with them. I highly recommend this company.

December 4, 2025
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Reply from Tower Loan - Florence

Thank you for your wonderful feedback, Michael! We appreciate your loyalty and trust in Tower Loan for your financial needs.

Rated 5 out of 5 stars

Highly recommended.

We had used you guys before and have always had an easy time getting approved.\n And you guys go out of your way to stay in contact with us, to make sure That we know you are there to help if needed . I think you could do better on finance charges and more deals , set for twelve months same as cash. But overall power loans is a great company to work with and very pleasant people.

November 22, 2025
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Reply from Tower Loan - Florence

Thank you for your review and for choosing Tower Loan again. We appreciate your feedback about finance charges and promotional offers.

Rated 5 out of 5 stars

Kaitlyn and Josh are amazing

Kaitlyn and Josh are amazing. Even though sometimes payments were struggle, Josh was always kind and helpful. I recommend this company and these people to anyone. Wonderful experience every time

November 6, 2025
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Reply from Tower Loan - Florence

We are utterly delighted to hear Kaitlyn and Josh provided amazing, kind service during your experience with Tower Loan.

Rated 5 out of 5 stars

The staff was very helpful and…

The staff was very helpful and knowageable great service would recomend them greatly

November 8, 2025
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Reply from Tower Loan - Florence

Your positive feedback means everything to us. Thank you for recognizing our helpful and knowledgeable staff.

Rated 5 out of 5 stars

Great place

I love the friendly staff and they’re always there when I need them.

September 25, 2025
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Reply from Tower Loan - Florence

We are thrilled to hear you love our friendly staff. Thank you for choosing Tower Loan, Angie.

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