The people at Tower Loan are very polite and helpful. They care about helping you and offering you the best deal for your situation. It was a pleasure to go in and get the assistance I needed. I have... See more
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Kaitlyn and Josh are amazing. Even though sometimes payments were struggle, Josh was always kind and helpful. I recommend this company and these people to anyone. Wonderful experience every time
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We had used you guys before and have always had an easy time getting approved.\n And you guys go out of your way to stay in contact with us, to make sure That we know you are there to help if needed .... See more
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Customer service is always top notch. Most paperwork is done over the phone, once you there, they will tell you in detail what you're signing. I have never had a problem with this company. I'm in an... See more
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Company details
- Loan Agency
- also in
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Florence
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
202 S Pine Street, 35630, Florence, AL, United States
- 256-767-1399
4.6
Excellent
51 reviews
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Tower Loans are really good people
Tower Loans are really good people. They have always taken care of my needs really well. I have enjoyed the experience with them.
January 17, 2026
Reply from Tower Loan - Florence
We are pleased to hear you consider Tower Loan good people. Thank you for your continued trust.
Reply from Tower Loan - Florence
Thank you for sharing your positive feedback.
It was an excellent experience
It was an excellent experience. The employees were a delight to work with. They detailed everything for me and answered all my questions politely and professionally. Trust me I had a lot of questions and concerns.
December 6, 2025
Reply from Tower Loan - Florence
Thank you for your wonderful feedback. We appreciate you recognizing our team's professionalism and thorough approach to answering your questions.
The friendly staff the professional handling of me as a customer.
The friendly staff. The professional
December 13, 2025
Reply from Tower Loan - Florence
We are grateful for your kind words about our friendly staff and professional service at Tower Loan.
Friendly,super quick and always a…
Friendly,super quick and always a pleasant experience
December 13, 2025
Reply from Tower Loan - Florence
We are overjoyed to hear about your pleasant experience! Your feedback about our friendly and quick service means everything to us.
Reply from Tower Loan - Florence
We greatly appreciate your positive feedback about our helpful and polite service at Tower Loan.
Quick and Easy Process!
The people at Tower Loan are very polite and helpful. They care about helping you and offering you the best deal for your situation. It was a pleasure to go in and get the assistance I needed. I have been using their service for a few years and feel comfortable discussing my financial needs with them. I highly recommend this company.
December 4, 2025
Reply from Tower Loan - Florence
Thank you for your wonderful feedback, Michael! We appreciate your loyalty and trust in Tower Loan for your financial needs.
Highly recommended.
We had used you guys before and have always had an easy time getting approved.\n And you guys go out of your way to stay in contact with us, to make sure That we know you are there to help if needed . I think you could do better on finance charges and more deals , set for twelve months same as cash. But overall power loans is a great company to work with and very pleasant people.
November 22, 2025
Reply from Tower Loan - Florence
Thank you for your review and for choosing Tower Loan again. We appreciate your feedback about finance charges and promotional offers.
Kaitlyn and Josh are amazing
Kaitlyn and Josh are amazing. Even though sometimes payments were struggle, Josh was always kind and helpful. I recommend this company and these people to anyone. Wonderful experience every time
November 6, 2025
Reply from Tower Loan - Florence
We are utterly delighted to hear Kaitlyn and Josh provided amazing, kind service during your experience with Tower Loan.
The staff was very helpful and…
The staff was very helpful and knowageable great service would recomend them greatly
November 8, 2025
Reply from Tower Loan - Florence
Your positive feedback means everything to us. Thank you for recognizing our helpful and knowledgeable staff.
Reply from Tower Loan - Florence
We are thrilled to hear you love our friendly staff. Thank you for choosing Tower Loan, Angie.
Great Service
The people over at Tower loan were great to work with. Explained everything step by step and worked with me to get what I could. Great customer service.
September 25, 2025
Reply from Tower Loan - Florence
Your positive feedback means everything to us. We are pleased our team explained everything clearly and provided great customer service.
Reply from Tower Loan - Florence
We are absolutely thrilled to hear you felt at home with our team at Tower Loan.
Customer service is always top notch
Customer service is always top notch.
Most paperwork is done over the phone, once you there, they will tell you in detail what you're signing. I have never had a problem with this company. I'm in and out in 10 minutes or less.
September 19, 2025
Reply from Tower Loan - Florence
We are honored to hear about your positive experience with our customer service and efficient process, VIRGINIA MALONE.
They are quick and easy to deal with
They were always friendly and helpful everytime I called with questions
September 13, 2025
Reply from Tower Loan - Florence
We are honored to hear you found us quick, easy, friendly and helpful with your questions.
I love going in to tower loan in…
I love going in to tower loan in Florence I don’t even have to say my name they already great me by my name everyone is so nice the manager is so nice and friendly he helps anyway he can
Can’t see me going anywhere else . Thank you for everything everyone at tower loan
August 23, 2025
Reply from Tower Loan - Florence
We're happy to hear that you enjoy visiting our location in Florence and appreciate the friendly atmosphere. It's wonderful that our team makes you feel so welcome! Thank you for your kind words and continued trust in us.
Reply from Tower Loan - Florence
Thank you for your positive feedback! We're pleased to hear that our staff provided you with a professional and polite experience. Your satisfaction is important to us, and we look forward to serving you again.
Reply from Tower Loan - Florence
Thank you for the 5-star rating! We're glad to hear that you found our team to be friendly and helpful. Your positive feedback is greatly appreciated.
very nice people to work with
very nice people to work with only would like to receive monthly statements on my account.
June 12, 2025
Reply from Tower Loan - Florence
Thank you for the positive rating and your feedback. We're glad to hear you've had a pleasant experience with our team. Your suggestion about monthly statements has been noted and will be considered for our future improvements. We appreciate your business!
Always super customer service!
So nice and accommodating always. Everything was super easy and I left the same day with a check in my hand. Great place to go if you need a loan!
June 4, 2025
Reply from Tower Loan - Florence
Thank you for the 5-star rating and positive feedback. We're glad to hear that you found our process easy and efficient. We strive to provide excellent service and it's wonderful to know we hit the mark for you. Thanks for choosing us for your loan needs!
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