They always polite and confident in answering my questions Love the 10 grace period it very helpful at times...compared to 3 days like most
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Cody was very professional, courteous, kind, and sensitive to my needs. He had me in and out in a timely manner and even though they were not dealing with me directly, the rest of the staff was very f... See more
Company replied
The staff more than helped me aquire the loan from my end! The guided my less than average online skills to a "T"! Very much patience with me during the loan aquasition process! I have so very mu... See more
Company replied
Staff was very friendly and helpful. Always helpful with any questions I had made sure I understood terms and conditions. I like the online payment option. Very nice experience with this office.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Peoria
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
7501 N University, Ste 118, 61614, Peoria, IL, United States
- 309-691-2884
4.7
Excellent
59 reviews
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Cody was very helpful to me
Cody was very helpful to me. He walked me through the whole process over the phone. The people I talked with were very polite and helpful. Couldn't have asked for a better experience.
October 23, 2025
Reply from Tower Loan - Peoria
Thank you for recognizing Cody's helpful service. We appreciate your positive feedback about our team's polite and supportive approach.
Reply from Tower Loan - Peoria
Thanks for your kind words about our friendly service and clear explanations. We appreciate your business with Tower Loan.
The representatives were friendly
The representatives were friendly, knowledgeable, and easy to work with.
October 16, 2025
Reply from Tower Loan - Peoria
We are thrilled to hear our representatives were friendly, knowledgeable, and easy to work with.
The service was very fast
The service was very fast. I was in and out of there in no time. Everyone was very polite.
September 26, 2025
Reply from Tower Loan - Peoria
Thank you immensely for highlighting our fast service and polite team. We appreciate your positive experience at Tower Loan.
Handling business professionally
A gentleman named Cody walked me through the process got me funds I need to take care of the business I needed to handle. Very kind and I will send others to you.
September 16, 2025
Reply from Tower Loan - Peoria
We are utterly delighted to hear about your positive experience with Cody. Thank you for recommending Tower Loan to others.
Very helpful
My experiences with Tower Loan company has been excellent customer service and customer satisfaction,the manager there name Cody has top of the line skills in making a customer feel like doing business there,I highly recommend to stop in or call to get your customer satisfaction.
September 13, 2025
Reply from Tower Loan - Peoria
Your review is appreciated. Thank you for recognizing Cody's excellent service and our commitment to customer satisfaction.
Very good experience,very friendly.
August 21, 2025
Reply from Tower Loan - Peoria
Thank you for sharing your positive feedback about your experience with Tower Loan. We appreciate your kind words.
The people are friendly
The people are friendly, nice ,understanding ,I have been with tower loan for a longtime ,the best loan company in Illinois ,won't go anywhere else.
August 20, 2025
Reply from Tower Loan - Peoria
Thank you for your kind words and for being a loyal customer of Tower Loan. We're pleased to hear that our team has provided you with a positive experience. Your satisfaction is important to us, and we look forward to continuing to serve you.
Cody was very professional
Cody was very professional, courteous, kind, and sensitive to my needs. He had me in and out in a timely manner and even though they were not dealing with me directly, the rest of the staff was very friendly, they greeted me as I came in and wished me a Great day as I left. I will definitely recommend this location to my friends and family.
August 7, 2025
Reply from Tower Loan - Peoria
Thank you for sharing your positive experience. We're pleased to hear that Cody and the rest of the team provided you with professional and courteous service. Your recommendation means a lot to us, and we look forward to serving you and your friends and family in the future.
Really great customer service
July 24, 2025
Reply from Tower Loan - Peoria
Thank you for the positive feedback! We're glad to hear that our customer service met your expectations. Your satisfaction is our top priority.
Doug was very efficient and helpful in…
Doug was very efficient and helpful in processing my loan
July 25, 2025
Unprompted review
Reply from Tower Loan - Peoria
We're glad to hear that you found our loan processing efficient and helpful. Your positive feedback about Doug's service is much appreciated. Thank you for choosing us for your financial needs.
Reply from Tower Loan - Peoria
We're glad to hear that you had a positive experience with Cody. Our team strives to make processes as straightforward as possible. Thank you for your kind words and high rating!
Very helpful when needed it
Ever since the beginning of my involvement with Tower Loan I have been glad that I had the chance for a loan. It helped me when I truly needed help.
July 18, 2025
Reply from Tower Loan - Peoria
We're glad to hear that Tower Loan was able to assist you when you needed it most. Your positive feedback is greatly appreciated. Thank you for choosing us for your financial needs.
Tower loan helped to dig me deeper into…
Tower loan helped to dig me deeper into financial distress. I did not request the check they sent me! At the time I needed a portion of it.
July 15, 2025
Unprompted review
Reply from Tower Loan - Peoria
We're sorry to hear about your experience. At Tower Loan, we aim to support our customers' financial needs responsibly. We hate to hear that the check you received was too large. You could always pay back the remainder you don't need and pay the account off early to save interest.
Great customer service
I was impressed with the service I received. Cody, the agent was knowledgeable, friendly and helped me right away with no wait time.
July 10, 2025
Reply from Tower Loan - Peoria
Thank you for your positive feedback. We're glad to hear that you were impressed with our service and found our agent, Cody, to be knowledgeable and friendly. We strive to provide efficient service to all our customers. Your review is greatly appreciated.
Staff was very friendly and helpful
Staff was very friendly and helpful. Always helpful with any questions I had made sure I understood terms and conditions. I like the online payment option. Very nice experience with this office.
July 2, 2025
Reply from Tower Loan - Peoria
Thank you for the 5-star rating and positive feedback. We're glad to hear that our team was able to assist you effectively and that you found our online payment option convenient. We strive to provide clear communication and a pleasant experience for all our customers. Your kind words are greatly appreciated.
Reply from Tower Loan - Peoria
Thank you for the 5-star rating and the kind words about our team, especially Cody. We're glad to hear you had a positive experience. We appreciate your feedback!
I always have a relaxing time while…
I always have a relaxing time while going over the loan and the process I recommend them truly
June 27, 2025
Reply from Tower Loan - Peoria
Thank you for the 5-star rating and the positive feedback. We're glad to hear that you find our loan process relaxing and recommendable. We strive to make every experience as smooth as possible. Thanks again for your support!
Reply from Tower Loan - Peoria
We're glad to hear that you had a positive experience with our team and that our system is working well for you. Your feedback is greatly appreciated. Thank you for the high rating!
Everyone is very kind and helpful
Everyone is very kind and helpful. They explain everything so that I understand it and answer my questions.
June 25, 2025
Reply from Tower Loan - Peoria
Thank you for the 5-star rating! We're glad to hear that our team was able to assist you effectively and ensure your understanding. Your positive feedback is greatly appreciated.
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