Tower Loan - Peoria Reviews 59

TrustScore 4.5 out of 5

4.7

7501 N University, Ste 118, 61614 Peoria, IL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

They always polite and confident in answering my questions Love the 10 grace period it very helpful at times...compared to 3 days like most

Company replied

Rated 5 out of 5 stars

Cody was very professional, courteous, kind, and sensitive to my needs. He had me in and out in a timely manner and even though they were not dealing with me directly, the rest of the staff was very f... See more

Company replied

Rated 5 out of 5 stars

The staff more than helped me aquire the loan from my end! The guided my less than average online skills to a "T"! Very much patience with me during the loan aquasition process! I have so very mu... See more

Company replied

Rated 5 out of 5 stars

Staff was very friendly and helpful. Always helpful with any questions I had made sure I understood terms and conditions. I like the online payment option. Very nice experience with this office.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Peoria

Written by the company

Apply Now
Types of Loans
Find a Location
Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 7501 N University, Ste 118, 61614, Peoria, IL, United States

  • 309-691-2884

4.7

Excellent

TrustScore 4.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The whole process fast and easy.

The whole process fast and easy.
The staff was very helpful and friendly

June 21, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

We're glad to hear that you found our process to be fast and easy, and that our staff was helpful and friendly. Your positive feedback is greatly appreciated. Thank you for choosing our services!

Rated 5 out of 5 stars

Thanx!

Very timely and professional. Respectful!

May 28, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

Thank you for the positive feedback! We're glad to hear that you found our service timely and professional. Your satisfaction is our top priority. Thanks again!

Rated 5 out of 5 stars

I have never felt so great walking in a…

I have never felt so great walking in a place of business everyone was very nice, personable and helpful

May 23, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

We're glad to hear that you had a positive experience with our team. Your feedback is greatly appreciated and it motivates us to continue providing excellent service. Thank you for your kind words!

Rated 5 out of 5 stars

Bonnie is such great help an always…

Bonnie is such great help an always there to help

May 10, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

We're glad to hear that Bonnie was able to assist you effectively. Our team is always here to provide the best service possible. Thank you for your positive feedback!

Rated 5 out of 5 stars

Friendly people

Friendly people. With lots of options

May 9, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

We're glad to hear that you found our team friendly and appreciated the variety of options we offer. Your positive feedback is much appreciated. Thank you for choosing us!

Rated 5 out of 5 stars

Bonnie was absolutely great to work…

Bonnie was absolutely great to work with! She went above and beyond to make sure our financial needs were met!

May 1, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

We're glad to hear that Bonnie was able to assist you effectively! It's always our goal to go above and beyond to meet our customers' financial needs. Thank you for your positive feedback and high rating.

Rated 5 out of 5 stars

Great.

Very friendly and helpful.

April 15, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

We're glad to hear that you found our service friendly and helpful. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Everyone is so friendly

Everyone is so friendly, and they always have a beautiful smile on their face. Love everyone ❤️

April 16, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

Thank you for the wonderful rating and kind words! We're glad to hear that our team's friendliness and positivity made a great impression. Your love and support are greatly appreciated!

Rated 5 out of 5 stars

They can borrowing very convenient

They can borrowing very convenient. Great customer service.

April 3, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

We're glad to hear that you found our borrowing process convenient and our customer service commendable. Your positive feedback is greatly appreciated. Thank you!

Rated 5 out of 5 stars

Quick approval and completing paperwork…

Quick approval and completing paperwork and very friendly staff

April 5, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

We're glad to hear that you found our approval process quick and our staff friendly. Your positive feedback is greatly appreciated. Thank you for choosing our services!

Rated 5 out of 5 stars

Everyone was polite and made small talk…

Everyone was polite and made small talk while I waited.

March 22, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

We're glad to hear that you had a positive experience with our team. We strive to make every interaction enjoyable and comfortable. Thank you for your feedback and the 5-star rating!

Rated 5 out of 5 stars

They were friendly

They were friendly, fast and helpful. Will continue to do bussiness with them.

March 18, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

We're glad to hear that you found our service friendly, fast, and helpful. Your continued business is greatly appreciated. Thank you for the positive feedback!

Rated 5 out of 5 stars

Efficiency Courtesy and wellness to

Efficiency Courtesy and willingness to
help

March 3, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

Thank you for the perfect rating and positive feedback. We're glad to hear that our efficiency and courtesy met your expectations. Your satisfaction is our priority. Thanks again!

Rated 5 out of 5 stars

They have helped us in paying our…

They have helped us in paying our ameran bill this winter

February 13, 2025
Tower Loan - Peoria logo

Reply from Tower Loan - Peoria

We're glad to hear that we could assist with your Ameran bill this winter. Your satisfaction is our priority. Thank you for the positive feedback and the 5-star rating!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look