Tower Loan - Ruston Reviews 27

TrustScore 4.5 out of 5

4.7

726 Celebrity Dr., 71270 Ruston, LA, US


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Rated 5 out of 5 stars

From my very first encounter we them over the phone they were always pleasant and inviting. Once I made it to the office everyone was the exact same way. They helped me understand my loan payoff optio... See more

Company replied

Rated 5 out of 5 stars

The lady that helped us with our loan worked tirelessly having to deal with internet issues and her computer going down and having to reboot it and start over. She helped us secure a loan that much ne... See more

Company replied

Rated 5 out of 5 stars

Brandy at the Ruston office is by far the most professional and caring individual. She is easy to work with. She responds timely. The environment at the Ruston office is a friendly one, everyone is ju... See more

Company replied

Rated 5 out of 5 stars

Brandi is always willing to help someone if an issue is ever to arise. She understands people go through hardships but as long as you keep your word , she will do whatever it takes to help you. Her te... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Ruston

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 726 Celebrity Dr., 71270, Ruston, LA, United States

  • 318-254-8100

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
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Rated 5 out of 5 stars

Brandi is always willing to help…

Brandi is always willing to help someone if an issue is ever to arise. She understands people go through hardships but as long as you keep your word , she will do whatever it takes to help you. Her team is awesome.

July 3, 2025
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Reply from Tower Loan - Ruston

Thank you for the 5-star rating and the kind words about Brandi and her team. We're glad to hear that you've had such a positive experience. We strive to provide understanding and helpful service to all our customers. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Quick fast and efficient

Quick fast and efficient

June 3, 2025
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Reply from Tower Loan - Ruston

Thank you for the positive feedback! We're glad to hear that you found our service to be quick, fast, and efficient. We strive to provide the best experience for our customers.

Rated 5 out of 5 stars

They are very friendly

They are very friendly

June 5, 2025
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Reply from Tower Loan - Ruston

We're glad to hear that you found our team friendly! Providing a welcoming environment is important to us. Thank you for your positive feedback.

Rated 5 out of 5 stars

The lady that helped us with our loan…

The lady that helped us with our loan worked tirelessly having to deal with internet issues and her computer going down and having to reboot it and start over. She helped us secure a loan that much needed at this time. She is what customer service is all about.

April 12, 2025
Tower Loan - Ruston logo

Reply from Tower Loan - Ruston

Thank you for the 5-star rating and for sharing your positive experience. We're glad to hear that our team member was able to assist you effectively, despite the technical challenges. Your feedback truly embodies the level of customer service we strive to provide at Tower Loan. We appreciate your business and look forward to serving you again in the future.

Rated 5 out of 5 stars

Loan

Professional yet caring and concerned agents were courteous to me as well as other clients who were there,

February 14, 2025
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Reply from Tower Loan - Ruston

Thank you for the 5-star rating and for recognizing the professionalism and care of our agents. We strive to provide excellent service to all our clients. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Ruston, La Tower Loan Review

Brandy at the Ruston office is by far the most professional and caring individual. She is easy to work with. She responds timely. The environment at the Ruston office is a friendly one, everyone is just so nice! Highly recommended!

February 7, 2025
Unprompted review
Tower Loan - Ruston logo

Reply from Tower Loan - Ruston

Thank you for the glowing review! We're pleased to hear that Brandy and the team at the Ruston office provided you with such a positive experience. Your recommendation means a lot to us. We look forward to serving you again in the future.

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