The process of Tower Loan is easy. Gloria in the Springfield office is a top notch professional and Jamon is clearly in good control of this office. We have had tough times from time to time and they... See more
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I've been with Tower Loans for several years now they have always been there for me Very friendly environment I would recommend them they are so friendly and nice Im very happy with them
Company replied
Tower loan has ALWAYS been very kind and understanding with me and works with whatever I have needed. While everyone is very professional GLORIA is by far my very favorite. Props to all of them!!!!... See more
Company replied
Gloria of the local office is always so helpful And positive. I appreciate her knowledge in guiding me thru multiple payments. She always sounds like she is smiling thru the phone.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Springfield IL
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1540 W Jefferson Street, 62707, Springfield, IL, United States
- 217-546-7930
4.5
Excellent
38 reviews
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Reply from Tower Loan - Springfield IL
We're glad to hear that you found our team to be friendly and courteous. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!
The customer service is great always…
The customer service is great always very friendly
July 8, 2025
Reply from Tower Loan - Springfield IL
Thank you for the positive feedback! We're glad to hear that our customer service team has been able to assist you in a friendly manner. Your satisfaction is our top priority.
Reply from Tower Loan - Springfield IL
Thank you for the 5-star rating and the positive feedback. We're glad to hear that you found our team to be kind and understanding. We strive to make every interaction easy and enjoyable. Your satisfaction is our top priority.
Reply from Tower Loan - Springfield IL
We're glad to hear that you were able to get the cash you needed. Your satisfaction is our top priority. Thank you for the 5-star rating!
Great customer service
Great customer service. Always willing to help with any situation.
June 5, 2025
Reply from Tower Loan - Springfield IL
Thank you for the 5-star rating! We're glad to hear that our customer service has met your expectations. Your positive feedback motivates us to continue providing excellent service. Thanks again!
TowerLoan Rocks
TowerLoan Rocks! Thank you to all of you that make the loan process a breeze! You are all great and we appreciate you making it happen for us!!
Thanks ,
The Ortega’s
May 20, 2025
Reply from Tower Loan - Springfield IL
We're glad to hear that your experience with Tower Loan was smooth and positive! Our team strives to make the loan process as easy as possible for our customers. Your appreciation means a lot to us. Thank you for choosing Tower Loan!
Reply from Tower Loan - Springfield IL
Thank you for the 5-star rating! We're glad to hear that our team's friendliness and helpfulness stood out. We strive to provide the best service possible. Your feedback is greatly appreciated!
This is my first time dealing with your…
This is my first time dealing with your company, the staff was professional and helpful.
Thank you
April 30, 2025
Reply from Tower Loan - Springfield IL
We're glad to hear that your first experience with our company was a positive one. Our team strives to provide professional and helpful service. Thank you for your feedback and we look forward to serving you again in the future.
Every one of the Springfield location…
Every one of the Springfield location was awesome. Very polite and pleasant. Made me feel right at home when I went in.
April 26, 2025
Reply from Tower Loan - Springfield IL
Thank you for the 5-star rating! We're glad to hear that our Springfield team made you feel at home. Your positive feedback is greatly appreciated.
Great place to get a loan
Was taken care of immediately when I got there had already talked to them the staff was very nice overall it was good
April 18, 2025
Reply from Tower Loan - Springfield IL
Thank you for the positive feedback! We're glad to hear that our team was able to assist you promptly and efficiently. Your satisfaction is our priority. We look forward to serving you again in the future.
It’s a go to place for me
It’s a go to place for me . Never had a bad experience . They have always have taken care of all my need .
April 12, 2025
Reply from Tower Loan - Springfield IL
Thank you for the 5-star rating and positive feedback. We're glad to hear that you've consistently had good experiences with us. We look forward to continuing to meet your needs in the future.
The staff is always friendly and ready…
The staff is always friendly and ready to help. Always great doing business with them.
April 9, 2025
Reply from Tower Loan - Springfield IL
Thank you for the 5-star rating and positive feedback. We're glad to hear that our staff's friendliness and readiness to help have made your experiences with us enjoyable. We look forward to continuing to serve you.
Reply from Tower Loan - Springfield IL
We're glad to hear that you found the process straightforward and efficient. Your positive feedback is much appreciated. Thank you for choosing our services!
The time that it took to get my loan.
March 27, 2025
Reply from Tower Loan - Springfield IL
Thank you for the positive rating! We're glad to hear that you found our loan process efficient. We strive to provide quick and seamless services to our customers. Your feedback is greatly appreciated.
Great personalties
I was Greeted friendly when entering, the young man that helped me was very professional & patient. He took the time time to explain everything. He was not in a hurry. He truly was a people person.
February 18, 2025
Reply from Tower Loan - Springfield IL
Thank you for the 5-star rating and the positive feedback. We're glad to hear that our team was able to provide you with friendly and professional service. We strive to ensure our customers understand every detail and feel valued. Your kind words are greatly appreciated.
RUDE
RUDE! Previous managers were kind. When you no longer have a productive conversation and ask to speak with another employee you should be allowed to.
February 14, 2025
Unprompted review
Reply from Tower Loan - Springfield IL
We understand your frustration and apologize for the experience you had. We value your feedback and will use it to improve our customer service. We strive to provide a positive experience for all our customers.
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