Tower Loan - Springfield IL Reviews 

43
TrustScore 4.5 out of 5

4.6

1540 W Jefferson Street, 62707 Springfield, IL, US


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Rated 5 out of 5 stars

The process of Tower Loan is easy. Gloria in the Springfield office is a top notch professional and Jamon is clearly in good control of this office. We have had tough times from time to time and they... See more

Company replied

Rated 5 out of 5 stars

I've been with Tower Loans for several years now they have always been there for me Very friendly environment I would recommend them they are so friendly and nice Im very happy with them

Company replied

Rated 5 out of 5 stars

Tower loan has ALWAYS been very kind and understanding with me and works with whatever I have needed. While everyone is very professional GLORIA is by far my very favorite. Props to all of them!!!!... See more

Company replied

Rated 5 out of 5 stars

They make getting a loan simple and fast, and that is a blessing when you are limited on fre time.Gloria is wonderful to work with also

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Springfield IL

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1540 W Jefferson Street, 62707, Springfield, IL, United States

  • 217-546-7930

4.6

Excellent

TrustScore 4.5 out of 5

43 reviews

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4.6

All reviews

(43)

4,145 reviews in the last 12 months

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Rated 1 out of 5 stars

RUDE

RUDE! Previous managers were kind. When you no longer have a productive conversation and ask to speak with another employee you should be allowed to.

February 14, 2025
Unprompted review
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Reply from Tower Loan - Springfield IL

We understand your frustration and apologize for the experience you had. We value your feedback and will use it to improve our customer service. We strive to provide a positive experience for all our customers.

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