Needed a replacement base for Cadac Safari Chef 2 whilst on Motorhome road trip in Yorkshire. Happened to be passing Keighley shop so telephoned and got them to put aside the base which I collected th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely fantastic service from the Keighley branch. Extremely professional whilst being friendly and helpful. I had a couple of minor issues, which were sorted immediately. Thank you to you all... See more
If I could give more than a 5⭐️ I would Thankyou to Jacob for explaining all the difference between all the heaters And a big thank you to Ham for the professional manner today when he delivered my... See more
As professional as always. I don’t go anywhere else. I messed up with my PayPal transaction, No problem for Towler & Staines. The lady in accounts kept checking my account and thankfully only one tran... See more
Company details
- Gas Cylinders Supplier
- Camping Store
- Grill Store
- Heating Equipment Supplier
- RV Supply Store
- Welding Gas Supplier
Written by the company
Towler & Staines are one of Yorkshire's leading Calor Gas LPG suppliers, stocking propane, butane and Patio Gas cylinders all year round, as well as AirProducts industrial gas agents and Air Liquide pub gas stockists. We supply gases such as Argon, Nitrogen and Acetylene for welding, cutting and heating, as well as CO2 and mixed beverage gases for pubs and restaurants. We can provide much more than just fuel, with a wide variety of gas appliances available to browse either online or in either of our two branches, located in Keighley and Bradford respectively. Whether it's a barbecue for those Summer weekends, or a portable gas heater to take the edge off on a Winter evening, there's plenty of options to choose from, for every budget. Towler & Staines are exclusive spares stockists for Cadac, one of the most well-known portable camping barbecue brands around. With decades of experience on the Cadac appliances, our staff are always happy to help you resolve any issue and point you in the right direction when it comes to finding the right spare part! Not to mention, we stock an extensive range of Cadac barbecues, accessories, covers, bags... the lot! We're a one-stop shop when it comes to Cadac! As well as the camping and caravan cylinders we have in, such as Calor 6kg and Campingaz 907's, T & S offer a variety of camping and caravan accessories... From unbreakable tableware sets, to toilet fluids and cleaners, we have everything you need to get set for a trip away.
Contact info
85 Bradford Road, BD21 4BL, Keighley, United Kingdom
- 01535606631
- gas@towler-staines.co.uk
- towler-staines.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to find and place the order …
Very easy to find and place the order found all the parts required 😀
October 6, 2025
Having the part I needed in stock and…
Having the part I needed in stock and quick dispatch.
August 26, 2025
Arrived quickly and well packed.
The 'glasses' arrived quickly and well packed. A good thing about them is they are slightly over 660ml, which means 660ml bottles of lager fit easily into them with no chance of frothing over. They are plastic, which I knew. But I was a bit disappointed to be able to easily feel the seam down each side.
Pretty much indestructible, though!
Guy
August 26, 2025
This was the exact part I needed for my…
This was the exact part I needed for my Cadac carri chef, without it , it was dangerous to use, I'm so glad I didn't have to replace the whole thing, it was delivered quickly, well wrapped and without a fuss.
July 25, 2025
Easy to use Web site and delivered on…
Easy to use Web site and delivered on time will use again
June 26, 2025
Absolutely fantastic service from…
Absolutely fantastic service from Raitis, the manager of the Keighley branch. He was professional, thorough and very personable while helping me identify the parts I needed to repair my Cadac bbq. He went above and beyond in his helpfulness and I cannot recommend this company highly enough.
June 27, 2025
Unprompted review
Reply from Towler & Staines Ltd
Many thanks for this kind review Vanessa, I will pass this on to Raitis who will be very pleased to hear it!
Exceptional Service
Bought Cadac chef 30 at Newark motorhome show on unpacking pot stand missing,rang on Monday morning phone answered promptly by very helpful lady who immediately said apologies will express replacement today arrived Wednesday what a pleasure to deal with a honest company would certainly recommend and use again
June 15, 2025
Unprompted review
Reply from Towler & Staines Ltd
Thanks for leaving us a review! We hope that you're enjoying your new Cadac Safari Chef 30 - Now you've got your pot stand back!
Good price and quick delivery.
May 27, 2025
Reply from Towler & Staines Ltd
Thanks for the review Elliot!
I ordered a gas bottle from you for my…
I ordered a gas bottle from you for my sodastream it was not working when I asked for refund it was rejected not happy because paid 24 pounds
May 27, 2025
Reply from Towler & Staines Ltd
Hi Betty, unfortunately we can not refund consumable items such as gas cylinders as we are unable to resell them. We're sorry this has prompted you to leave us a 1 star review, hopefully you are able to get your Sodastream working again - If your Sodastream is less than 2 years old it will still be under warranty and they can repair it for you!
I increased my confidence, loved the experience of towing…
I loved the experience of towing without the added stress of being straight out on the road. The instructor immediately put me at ease and was so knowledgeable I had no worries about what I was doing and was able to relax and learn in a safe environment. Thank you would definitely recommend this course.
May 27, 2025
Reply from Towler & Staines Ltd
Thanks for the review Diane, however, I think you've got the wrong company! You bought some Cadac BBQ spares off of us... Unless we've started a new secret side business I don't know about! :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.