Town & Country Covers Ltd Reviews 

313
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Really impressed with this company. Communication was excellent throughout, with a lovely personal touch rather than just automated updates. Delivery was prompt, and I was kept informed every step... See more

Company replied

Rated 5 out of 5 stars

Found this company on line when searching for seat covers. Was the easiest one when I was looking for specific ones. No hidden dramas like having to order another set for double the pr... See more

Company replied

Rated 5 out of 5 stars

We purchase ALL of our seat covers from Town & Country, which include air seats on DAF, MAN and Volvo trucks, Vauxhall Combo's, Movanos, Citroen Relay and Peugeot Boxer. 1 seat cover ripped and they r... See more

Company replied

Rated 5 out of 5 stars

I returned my Ford Tourneo Custom seat covers as they did not provide the level of protection I needed with two giant Alaskan Malamute dogs. The ordering and return process was first class and the ref... See more

Company replied

Company details

  1. Auto Parts Store

Written by the company

Vehicle seat cover manufacturer and distributor based in Portsmouth, committed to to ensuring that every customer finds the correct seat cover for their car, van, truck or tractor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

313 reviews

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4.8

All reviews

(313)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived on time

Arrived on time, excellent product.

August 28, 2023
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

We've got t&c covers in all of out cars…

We've got t&c covers in all of out cars and they are well worth the money. They fit well and wear incredibly well and genuinely are waterproof. Excellent service too and arrived within a day.

August 13, 2023
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Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

What more can anyone want?

Good product excellent service. Thank you.

August 8, 2023
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Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Top quality products

Top quality and fast service yet again! Covers fit great and transformed the old sears in one of our old FL Volvo trucks.

August 7, 2023
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Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Citroen dispatch seat covers

Great seat covers. Fit really well and arrived next working day.
Really pleased I chose these ones.

August 13, 2023
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Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Thank you! Great service.

Thank you and your colleagues for such a brilliant service it is much appreciated. We have your covers now in 9 of our vehicles. 6 of our minibuses have had them in since September 2018 and they have been brilliant and coped well with a lot of heavy use - as you would expect in an outdoor education setting.

August 9, 2023
Unprompted review
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Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Wheel Cover

Excellent service from end to end. The steering wheel cover is exactly as described.

July 12, 2023
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Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Excellent service

July 16, 2023
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Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Good company to deal with

Good company to deal with, quality products. Slightly misleading wording on website (but my own fault for not reading properly) meant I ordered the wrong thing first time but it was free to return for a timely refund and I was able to easily reorder the right product with some advice from customer service.

July 10, 2023
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Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Excellent service

Made an inquiry it was handled professionally good advice given, the product was delivered well within the stated time frame and is very good quality

July 12, 2023
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Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Excellent

Fast service, reliable seat covers, fit perfect and hard wearing

July 12, 2023
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Happy customer

Good service fast delivery cover fits well

July 12, 2023
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Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 2 out of 5 stars
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Hi Michael,

Can you please get in contact with us so we can make this right and find out what has gone wrong? Can you please email us: info@townandcountrycovers.com

- LH

Rated 1 out of 5 stars

Parcel not received after a week!!!

Order was placed and DPD claim to have tried to deliver it 3 times which is utter rubbish, then when I tracked the parcel it had been "requested to return to depot"
Poor communication from Town and Country

July 6, 2023
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Reply from Town & Country Covers Ltd

Hi Richard,

As this is primarily an issue with DPD, DPD do allow you the option yourself to reschedule a delivery.

If there is an issue with your address, it might be worth communicating that to your local DPD office so they can reach you at the best possible time.

When a parcel is attempted to be delivered multiple times, it is returned to sender as an automatic response to the unsuccessful delivery attempts.

- TH

Rated 5 out of 5 stars

Super fit well pleased with cover unit…

Super fit well pleased with cover unit used T&C years ago and standards are still the same excellent service

July 2, 2023
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Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Great Service

Recetly purchased a set of seat covers for my newly aquired 2012 Ford Transit, I ordered the incorrect set,
re-ordered correct ones, both deliveries were prompt, kept informed by email, forgot to put returns note in first set that I returned, so had to chase a couple of times for re-imbursement, to be fair I did offer to pay a re-stocking charge, however the full amount was re-funded, so based on my one off experience I can only say positive things about this company, and I would use them again.

May 9, 2023
Unprompted review
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you! It's fantastic to hear you're enjoying our products! - TH

Rated 5 out of 5 stars

First class 👍

May 3, 2023
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 3 out of 5 stars

Covers for a Peugeot Partner van (2022…

Covers for a Peugeot Partner van (2022 model)

No instructions

Middle seat couldn’t be secured as was unable to run Velcro ties under seat

Velcro tag was pulled off

May 5, 2023
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Reply from Town & Country Covers Ltd

Hi Steven,

We're really sorry to hear about your experience with our product.

Please see the following link for your fitting guide, https://youtu.be/Bv1bkdf2fvM

If you would like to get in contact with us, please email info@townandcountrycovers.com

- LN

Rated 5 out of 5 stars

The business

The business
Excellent product

May 4, 2023
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

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